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Head-to-head · Remote Monitoring and Maintenance Software

ConnectWise RMM vs ConnectWise Automate

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score ConnectWise RMM #6 in Remote Monitoring and Maintenance Software 8.4/10 Pricing on request ✓ 1 of 4 features Visit ConnectWise
ConnectWise Automate #7 in Remote Monitoring and Maintenance Software 8.3/10 Pricing on request ✓ 1 of 4 features Visit ConnectWise

ConnectWise RMM leads on 0 checks, ConnectWise Automate on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreConnectWise RMM · 8.4/10

ConnectWise RMM scores higher on our rubric for remote monitoring and maintenance software: 8.4 against 8.3 out of 10; our editors rank them #6 and #7.

ConnectWise RMM is the better fit for IT teams managing multiple customer environments. ConnectWise Automate is the better fit for windows-focused teams automating endpoint operations.

  • ConnectWise RMM fits best

    IT teams managing multiple customer environments

  • ConnectWise Automate fits best

    Windows-focused teams automating endpoint operations

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Side by side

Feature ConnectWise RMM 8.4/10 Visit ↗ ConnectWise Automate 8.3/10 Visit ↗
At a glance
Editor score 8.4 8.3
Ranking #6 in Remote Monitoring and Maintenance Software #7 in Remote Monitoring and Maintenance Software
Best for IT teams managing multiple customer environments Windows-focused teams automating endpoint operations
Pricing model Paid Paid
Starting price — —
Free plan Not checked yet —
Free trial — —
Deployment Cloud Cloud, Self-hosted
Platforms Web Web, Windows
Support Email, Live chat, Phone, Tickets, Community, Docs · 24/7 Live chat, Phone
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features ConnectWise RMM 1/4 · ConnectWise Automate 1/4
Patch management ✓ ✓
Remote access Not checked yet Not checked yet
Scripting & automation Not checked yet Not checked yet
Mobile device management Not checked yet Not checked yet
Specs
Supported endpoints Not checked yet Not checked yet
Deployment options Not checked yet Not checked yet
Our review
Pros
  • Monitors Windows, Mac and Linux endpoints
  • Automates OS and third-party application patching
  • Combines scripting, alerting and automated remediation
  • Combines endpoint monitoring, patching, remote access and support.
  • Schedules scripts and automates monitoring and remediation workflows.
  • Supports client, site, policy and workflow management across deployments.
Cons
  • Cloud deployment may not suit teams seeking on-premises RMM
  • Intune integration and network management start with Pro
  • ScreenConnect Remote Support is included in Premium
  • Primarily supports Windows endpoints, narrowing OS coverage.
  • Quote-based pricing requires contacting sales.
  • No integrations are specified in the product details.
Our verdict

ConnectWise RMM is a cloud-based remote monitoring and management platform for managed service providers and IT teams. It brings endpoint and network monitoring, patching, unattended ScreenConnect access, scripting, alerting, remediation,…

Read the review →

ConnectWise Automate gives managed service providers tools to monitor and manage client endpoints, discover assets, deploy operating-system patches, automate remediation and access devices remotely. Its scripts, monitors, policies and…

Read the review →
  1. ConnectWise RMMRemote Monitoring and Maintenance Software 8.4Pricing on request
  2. ConnectWise AutomateRemote Monitoring and Maintenance Software 8.3Pricing on request

Strengths and trade-offs

  • ConnectWise RMM — where it wins

    • Monitors Windows, Mac and Linux endpoints
    • Automates OS and third-party application patching
    • Combines scripting, alerting and automated remediation

    Where it doesn't

    • Cloud deployment may not suit teams seeking on-premises RMM
    • Intune integration and network management start with Pro
    • ScreenConnect Remote Support is included in Premium

  • ConnectWise Automate — where it wins

    • Combines endpoint monitoring, patching, remote access and support.
    • Schedules scripts and automates monitoring and remediation workflows.
    • Supports client, site, policy and workflow management across deployments.

    Where it doesn't

    • Primarily supports Windows endpoints, narrowing OS coverage.
    • Quote-based pricing requires contacting sales.
    • No integrations are specified in the product details.

More comparisons

All remote monitoring and maintenance software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update