ConnectWise RMM
ConnectWise RMM: A cloud RMM suite for MSPs needing monitoring, patching, access, and automation. Ranked #6 of 40 in Remote Monitoring and Management Software by our editors (8.7/10); pricing: Pricing on request; best for cloud RMM with strong automation.
At a glance
- Editor score8.7 / 10
- PricingPricing on request
- Best forCloud RMM with strong automation
- Multi-tenant managementYes
- Facts checked20 Sep 2026
Where it wins
- Monitors Windows, macOS, and Linux endpoints and networks
- Automates OS and third-party patching with remediation workflows
- Combines ScreenConnect access, scripting, APIs, and multi-tenancy
Where it doesn't
- Pricing requires a customized quote from ConnectWise
- Advanced capabilities are divided across Essentials, Pro, and Premium
- Some network, cloud, and backup features are limited to higher plans
Our verdict on ConnectWise RMM
ConnectWise RMM is a cloud-based remote monitoring and management platform for managed service providers and IT teams. It brings endpoint and network monitoring, operating-system and third-party patching, unattended ScreenConnect remote access, scripting, alerting, workflow automation, reporting, dashboards, and network topology mapping into one service. Support for Windows, macOS, and Linux makes it suitable for organizations managing multiple customer environments, while multi-tenancy fits service providers overseeing separate client networks.
The plan structure maps capabilities to different operating needs. Essentials includes ScreenConnect Remote Access, monitoring for Windows, Mac, and Linux, automated Windows OS patching, third-party patching, and AI-assisted script and monitor generation. Pro adds Intune integration, virtual machine management, and basic network monitoring and management. Premium adds unlimited ScreenConnect Remote Access agents, ScreenConnect Remote Support, cloud monitoring, and Microsoft 365 SaaS backup. ConnectWise directs buyers to request a customized quote, so evaluating the product requires a sales conversation rather than selecting from published plan prices.
Its ecosystem fit is a central consideration. ConnectWise RMM integrates with ConnectWise PSA, ScreenConnect, Intune, third-party integrations, and open APIs, and it is available through web and API access. PowerShell, Bash, and batch scripting support detailed automation, while intelligent alerting and automated remediation can help standardize recurring responses. Choose ConnectWise RMM if you need cloud RMM with patch management, unattended access, scripting, network visibility, and multi-tenant administration. Consider another option if transparent self-service pricing or a narrower toolset is more important than connecting monitoring and automation across customer environments.
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ConnectWise RMM pricing
All 3 ConnectWise RMM plans and prices →
ConnectWise RMM fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Managed endpoints | Not verified |
| Patch management | Yes |
| Unattended remote access | Yes |
| Script automation | Yes |
| Multi-tenant management | Yes |
| Deployment model | Cloud |
| Supported operating systems | Windows, macOS, Linux |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2 |
| Support | Email, Live chat, Phone, Tickets, Community, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: ConnectWise PSA, ScreenConnect, Intune, Third-party integrations, Open APIs See all → |
| Pricing | Pricing on request (source) |
| Website | connectwise.com |
| Facts checked | 20 Sep 2026 |
ConnectWise RMM integrations
ConnectWise RMM lists 5 integrations on its own site.
- ConnectWise PSA
- ScreenConnect
- Intune
- Third-party integrations
- Open APIs
See all ConnectWise RMM integrations →
Alternatives to ConnectWise RMM
- Kaseya VSAA broad hybrid RMM for established IT teams and managed service providers.9.2
- N-able N-sight RMMA broad cloud RMM platform for MSPs that also covers service operations.8.9
- Datto RMMA broad cloud RMM suite for MSPs that need monitoring, automation, and security response.8.9
See all ConnectWise RMM alternatives →
ConnectWise RMM vs the competition
- ConnectWise RMM vs Kaseya VSA
- ConnectWise RMM vs N-able N-sight RMM
- ConnectWise RMM vs Datto RMM
- ConnectWise RMM vs ManageEngine RMM Central
- ConnectWise RMM vs Barracuda RMM
- ConnectWise RMM vs ManageEngine Endpoint Central
Compare ConnectWise RMM with any tool side by side →
Also Ranked In
ConnectWise RMM is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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