Loox vs Okendo

Loox8.0Visit Okendo7.7Visit

Higher score Loox #7 in Product Review Software 8.0/10 Free plan Free plan✓ 3 of 4 features Visit Loox

vs

Okendo #10 in Product Review Software 7.7/10 Free plan · 14-day trial Free planFree trial✓ 4 of 4 features Visit Okendo

• Loox fits best

  Visual-first Shopify stores seeking reviews and referrals

• Okendo fits best

  Brands needing AI and review syndication

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Side by side

Feature	Loox 8.0/10 Visit ↗	Okendo 7.7/10 Visit ↗
At a glance
Editor score	8.0	7.7
Ranking	#7 in Product Review Software	#10 in Product Review Software
Best for	Visual-first Shopify stores seeking reviews and referrals	Brands needing AI and review syndication
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	—
Free plan	✓	✓
Free trial	—	14 days
Deployment	Cloud	Cloud
Platforms	Web	Web
Integrations	10 integrations	12 integrations
Features Loox 3/4 · Okendo 4/4
Photo and video reviews	✓	✓
Review importing	✓	✓
Structured review data	Not checked yet	✓ (best)
API access	✓	✓
Specs
Review request channels	Email	Multichannel
Syndication destinations	Networks	Networks
Display formats	Widget	Widget
Our review
Pros	Collects photo and video reviews through automated email requests. Imports reviews and displays them in customizable widgets. Adds referrals, AI tools, API access, and channel syndication.	Collects product, site, photo, and video reviews Adds AI summaries, sentiment analysis, filters, and replies Supports Google, social commerce, retail networks, and APIs
Cons	The Beginner plan is limited to email requests and photo-review discounts. Video reviews, referrals, and Google Shopping are on the Convert plan. Unlimited requests and referrals require the Unlimited plan.	Paid pricing varies with monthly order volume Advanced capabilities are reserved for higher tiers Focused on Shopify ecommerce review workflows
Our verdict	Loox is a product-review app for Shopify merchants who want customer photos and videos to feature alongside written feedback. It automates review requests by email, offers incentives for photo reviews, and lets stores display reviews in… Read the review →	Okendo is a customer marketing platform for Shopify brands that collect, manage, display, and distribute customer reviews. It supports product and site reviews, photo and video submissions, automated email requests and reminders, in-mail… Read the review →

Strengths and trade-offs

• Loox — where it wins

  • Collects photo and video reviews through automated email requests.
  • Imports reviews and displays them in customizable widgets.
  • Adds referrals, AI tools, API access, and channel syndication.

  Where it doesn't

  • The Beginner plan is limited to email requests and photo-review discounts.
  • Video reviews, referrals, and Google Shopping are on the Convert plan.
  • Unlimited requests and referrals require the Unlimited plan.

• Okendo — where it wins

  • Collects product, site, photo, and video reviews
  • Adds AI summaries, sentiment analysis, filters, and replies
  • Supports Google, social commerce, retail networks, and APIs

  Where it doesn't

  • Paid pricing varies with monthly order volume
  • Advanced capabilities are reserved for higher tiers
  • Focused on Shopify ecommerce review workflows

• Loox8.0/10 · Free plan

  Loox pairs photo and video reviews with referrals, widgets, and channel syndication.

  Visit LooxFull verdict →
• Okendo7.7/10 · Free plan · 14-day trial

  A broad review platform with AI, syndication, structured data, and API access.

  Visit OkendoFull verdict →