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Head-to-head · Product Review Software

Yotpo Reviews vs Loox

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Yotpo Reviews #1 in Product Review Software 8.8/10 Free plan Free plan✓ 4 of 4 features Visit Yotpo
Loox #7 in Product Review Software 8.0/10 Free plan Free plan✓ 3 of 4 features Visit Loox

Yotpo Reviews leads on 0 checks, Loox on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreYotpo Reviews · 8.8/10
  • Free planboth
  • Most featuresYotpo Reviews · 4 of 4

Yotpo Reviews scores higher on our rubric for product review software: 8.8 against 8.0 out of 10; our editors rank them #1 and #7.

On review request channels, Yotpo Reviews gives you Multichannel where Loox offers Email.

Yotpo Reviews is the better fit for growing brands needing a complete review suite. Loox is the better fit for visual-first Shopify stores seeking reviews and referrals.

  • Yotpo Reviews fits best

    Growing brands needing a complete review suite

  • Loox fits best

    Visual-first Shopify stores seeking reviews and referrals

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Yotpo Reviews 8.8/10 Visit ↗ Loox 8.0/10 Visit ↗
At a glance
Editor score 8.8 8.0
Ranking #1 in Product Review Software #7 in Product Review Software
Best for Growing brands needing a complete review suite Visual-first Shopify stores seeking reviews and referrals
Pricing model Free plan + paid Free plan + paid
Starting price $15/mo —
Free plan ✓ ✓
Free trial — —
Deployment Cloud Cloud
Platforms Web Web
Support Email, Live chat, Docs · 24/7 Email, Live chat, Docs · 24/7
Compliance SOC 2, GDPR GDPR
Integrations 100+ integrations 10 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Yotpo Reviews 4/4 · Loox 3/4
Photo and video reviews ✓ ✓
Review importing ✓ ✓
Structured review data ✓ (best) Not checked yet
API access ✓ ✓
Specs
Review request channels Multichannel Email
Syndication destinations Networks Networks
Display formats Widget Widget
Our review
Pros
  • Collects written, photo, and video reviews across multiple channels
  • Supports moderation, analytics, widgets, syndication, APIs, and webhooks
  • Integrates with major ecommerce, marketing, support, and service platforms
  • Collects photo and video reviews through automated email requests.
  • Imports reviews and displays them in customizable widgets.
  • Adds referrals, AI tools, API access, and channel syndication.
Cons
  • The Free plan supports up to 50 orders per month
  • Advanced AI, API, and multi-store features require higher-tier plans
  • Pricing scales with monthly order volume as order volume increases
  • The Beginner plan is limited to email requests and photo-review discounts.
  • Video reviews, referrals, and Google Shopping are on the Convert plan.
  • Unlimited requests and referrals require the Unlimited plan.
Our verdict

Yotpo Reviews is a customer-review and user-generated-content platform for ecommerce brands. It collects written, photo, and video feedback through post-purchase email requests and SMS reminders, then displays that content through widgets,…

Read the review →

Loox is a product-review app for Shopify merchants who want customer photos and videos to feature alongside written feedback. It automates review requests by email, offers incentives for photo reviews, and lets stores display reviews in…

Read the review →
  1. Yotpo ReviewsProduct Review Software 8.8Free plan
  2. LooxProduct Review Software 8.0Free plan

Strengths and trade-offs

  • Yotpo Reviews — where it wins

    • Collects written, photo, and video reviews across multiple channels
    • Supports moderation, analytics, widgets, syndication, APIs, and webhooks
    • Integrates with major ecommerce, marketing, support, and service platforms

    Where it doesn't

    • The Free plan supports up to 50 orders per month
    • Advanced AI, API, and multi-store features require higher-tier plans
    • Pricing scales with monthly order volume as order volume increases

  • Loox — where it wins

    • Collects photo and video reviews through automated email requests.
    • Imports reviews and displays them in customizable widgets.
    • Adds referrals, AI tools, API access, and channel syndication.

    Where it doesn't

    • The Beginner plan is limited to email requests and photo-review discounts.
    • Video reviews, referrals, and Google Shopping are on the Convert plan.
    • Unlimited requests and referrals require the Unlimited plan.
  • Yotpo Reviews8.8/10 · Free plan

    A broad ecommerce review suite with a free plan and paid growth features.

    Visit YotpoFull verdict →
  • Loox8.0/10 · Free plan

    Loox pairs photo and video reviews with referrals, widgets, and channel syndication.

    Visit LooxFull verdict →

More comparisons

All product review software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update