REVIEWS.io vs Loox

REVIEWS.io8.5Visit Loox8.0Visit

Higher score REVIEWS.io #3 in Product Review Software 8.5/10 Free plan · 14-day trial Free planFree trial✓ 0 of 4 features Visit REVIEWS.io

vs

Loox #7 in Product Review Software 8.0/10 Free plan Free plan✓ 3 of 4 features Visit Loox

• REVIEWS.io fits best

  Brands managing reviews across multiple channels

• Loox fits best

  Visual-first Shopify stores seeking reviews and referrals

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Side by side

Feature	REVIEWS.io 8.5/10 Visit ↗	Loox 8.0/10 Visit ↗
At a glance
Editor score	8.5	8.0
Ranking	#3 in Product Review Software	#7 in Product Review Software
Best for	Brands managing reviews across multiple channels	Visual-first Shopify stores seeking reviews and referrals
Pricing model	Free plan + paid	Free plan + paid
Starting price	—	—
Free plan	✓	✓
Free trial	14 days	—
Deployment	Cloud, Browser extension	Cloud
Platforms	Web	Web
Support	Email, Live chat, Docs	Email, Live chat, Docs · 24/7
Compliance	GDPR	GDPR
Integrations	17 integrations	10 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features REVIEWS.io 0/4 · Loox 3/4
Photo and video reviews	Not checked yet	✓ (best)
Review importing	Not checked yet	✓ (best)
Structured review data	Not checked yet	Not checked yet
API access	Not checked yet	✓ (best)
Specs
Review request channels	Not checked yet	Email
Syndication destinations	Not checked yet	Networks
Display formats	Not checked yet	Widget
Our review
Pros	Combines product, company, and third-party review collection Supports email, SMS, widgets, analytics, AI, and shoppable UGC Connects with ecommerce, marketing, support, and discovery platforms	Collects photo and video reviews through automated email requests. Imports reviews and displays them in customizable widgets. Adds referrals, AI tools, API access, and channel syndication.
Cons	The Free plan is limited to 25 review invites per month SMS invite allowances are capped on listed plans API access and AI review replies are reserved for Plus	The Beginner plan is limited to email requests and photo-review discounts. Video reviews, referrals, and Google Shopping are on the Convert plan. Unlimited requests and referrals require the Unlimited plan.
Our verdict	REVIEWS.io is SaaS for ecommerce merchants and retailers that collect, manage, monitor, and display customer feedback. It supports product and company reviews, email and SMS invitations, third-party review collection, reputation… Read the review →	Loox is a product-review app for Shopify merchants who want customer photos and videos to feature alongside written feedback. It automates review requests by email, offers incentives for photo reviews, and lets stores display reviews in… Read the review →

Strengths and trade-offs

• REVIEWS.io — where it wins

  • Combines product, company, and third-party review collection
  • Supports email, SMS, widgets, analytics, AI, and shoppable UGC
  • Connects with ecommerce, marketing, support, and discovery platforms

  Where it doesn't

  • The Free plan is limited to 25 review invites per month
  • SMS invite allowances are capped on listed plans
  • API access and AI review replies are reserved for Plus

• Loox — where it wins

  • Collects photo and video reviews through automated email requests.
  • Imports reviews and displays them in customizable widgets.
  • Adds referrals, AI tools, API access, and channel syndication.

  Where it doesn't

  • The Beginner plan is limited to email requests and photo-review discounts.
  • Video reviews, referrals, and Google Shopping are on the Convert plan.
  • Unlimited requests and referrals require the Unlimited plan.

• REVIEWS.io8.5/10 · Free plan · 14-day trial

  A broad review platform for ecommerce brands managing feedback across channels.

  Visit REVIEWS.ioFull verdict →
• Loox8.0/10 · Free plan

  Loox pairs photo and video reviews with referrals, widgets, and channel syndication.

  Visit LooxFull verdict →