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Head-to-head · Product Review Software

REVIEWS.io vs Bazaarvoice Ratings & Reviews

  • Updated Oct 2026
  • Both researched from official sources
  • 4 checks side by side
Higher score REVIEWS.io #3 in Product Review Software 8.5/10 Free plan · 14-day trial Free planFree trial✓ 0 of 4 features Visit REVIEWS.io
Bazaarvoice Ratings & Reviews #5 in Product Review Software 8.3/10 Pricing on request ✓ 3 of 4 features Visit Bazaarvoice

REVIEWS.io leads on 0 checks, Bazaarvoice Ratings & Reviews on 0, and 4 are even. Who comes out ahead on the 4 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreREVIEWS.io · 8.5/10
  • Free planonly REVIEWS.io
  • Free trialonly REVIEWS.io
  • Most featuresBazaarvoice Ratings & Reviews · 3 of 4

REVIEWS.io scores higher on our rubric for product review software: 8.5 against 8.3 out of 10; our editors rank them #3 and #5.

REVIEWS.io is the better fit for brands managing reviews across multiple channels. Bazaarvoice Ratings & Reviews is the better fit for large enterprises seeking Bazaarvoice Network reach.

  • REVIEWS.io fits best

    Brands managing reviews across multiple channels

  • Bazaarvoice Ratings & Reviews fits best

    Large enterprises seeking Bazaarvoice Network reach

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature REVIEWS.io 8.5/10 Visit ↗ Bazaarvoice Ratings & Reviews 8.3/10 Visit ↗
At a glance
Editor score 8.5 8.3
Ranking #3 in Product Review Software #5 in Product Review Software
Best for Brands managing reviews across multiple channels Large enterprises seeking Bazaarvoice Network reach
Pricing model Free plan + paid Paid
Starting price — Pricing on request
Free plan ✓ (best) Not checked yet
Free trial 14 days —
Deployment Cloud, Browser extension Cloud
Platforms Web Web
Support Email, Live chat, Docs Phone, Docs
Compliance GDPR ISO 27001, GDPR
Integrations 17 integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features REVIEWS.io 0/4 · Bazaarvoice Ratings & Reviews 3/4
Photo and video reviews Not checked yet ✓ (best)
Review importing Not checked yet Not checked yet
Structured review data Not checked yet ✓ (best)
API access Not checked yet ✓ (best)
Specs
Review request channels Not checked yet Multichannel
Syndication destinations Not checked yet Retailers
Display formats Not checked yet Widget
Our review
Pros
  • Combines product, company, and third-party review collection
  • Supports email, SMS, widgets, analytics, AI, and shoppable UGC
  • Connects with ecommerce, marketing, support, and discovery platforms
  • Collects reviews through web, email, and text-message channels
  • Supports authentication, moderation, photos, videos, and responses
  • Syndicates reviews across the Bazaarvoice Network
Cons
  • The Free plan is limited to 25 review invites per month
  • SMS invite allowances are capped on listed plans
  • API access and AI review replies are reserved for Plus
  • Published starting price is $6,500 per year
  • Package pricing uses a contact-sales model
  • Google is the only named integration
Our verdict

REVIEWS.io is SaaS for ecommerce merchants and retailers that collect, manage, monitor, and display customer feedback. It supports product and company reviews, email and SMS invitations, third-party review collection, reputation…

Read the review →

Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, moderate, display, and distribute customer ratings and reviews. It supports web, email, and text-message collection, along with photo…

Read the review →
  1. REVIEWS.ioProduct Review Software 8.5Free plan · 14-day trial
  2. Bazaarvoice Ratings & ReviewsProduct Review Software 8.3Pricing on request

Strengths and trade-offs

  • REVIEWS.io — where it wins

    • Combines product, company, and third-party review collection
    • Supports email, SMS, widgets, analytics, AI, and shoppable UGC
    • Connects with ecommerce, marketing, support, and discovery platforms

    Where it doesn't

    • The Free plan is limited to 25 review invites per month
    • SMS invite allowances are capped on listed plans
    • API access and AI review replies are reserved for Plus
  • Bazaarvoice Ratings & Reviews — where it wins

    • Collects reviews through web, email, and text-message channels
    • Supports authentication, moderation, photos, videos, and responses
    • Syndicates reviews across the Bazaarvoice Network

    Where it doesn't

    • Published starting price is $6,500 per year
    • Package pricing uses a contact-sales model
    • Google is the only named integration
  • REVIEWS.io8.5/10 · Free plan · 14-day trial

    A broad review platform for ecommerce brands managing feedback across channels.

    Visit REVIEWS.ioFull verdict →
  • Bazaarvoice Ratings & Reviews8.3/10 · Pricing on request

    A network-focused review platform for large enterprises with a high entry price.

    Visit BazaarvoiceFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update