Bazaarvoice Ratings & Reviews vs Loox

Bazaarvoice Ratings & Reviews8.3Visit Loox8.0Visit

Higher score Bazaarvoice Ratings & Reviews #5 in Product Review Software 8.3/10 Pricing on request ✓ 3 of 4 features Visit Bazaarvoice

vs

Loox #7 in Product Review Software 8.0/10 Free plan Free plan✓ 3 of 4 features Visit Loox

• Bazaarvoice Ratings & Reviews fits best

  Large enterprises seeking Bazaarvoice Network reach

• Loox fits best

  Visual-first Shopify stores seeking reviews and referrals

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Side by side

Feature	Bazaarvoice Ratings & Reviews 8.3/10 Visit ↗	Loox 8.0/10 Visit ↗
At a glance
Editor score	8.3	8.0
Ranking	#5 in Product Review Software	#7 in Product Review Software
Best for	Large enterprises seeking Bazaarvoice Network reach	Visual-first Shopify stores seeking reviews and referrals
Pricing model	Paid	Free plan + paid
Starting price	Pricing on request	—
Free plan	Not checked yet	✓ (best)
Free trial	—	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Phone, Docs	Email, Live chat, Docs · 24/7
Compliance	ISO 27001, GDPR	GDPR
Integrations	4 integrations	10 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Bazaarvoice Ratings & Reviews 3/4 · Loox 3/4
Photo and video reviews	✓	✓
Review importing	Not checked yet	✓ (best)
Structured review data	✓ (best)	Not checked yet
API access	✓	✓
Specs
Review request channels	Multichannel	Email
Syndication destinations	Retailers	Networks
Display formats	Widget	Widget
Our review
Pros	Collects reviews through web, email, and text-message channels Supports authentication, moderation, photos, videos, and responses Syndicates reviews across the Bazaarvoice Network	Collects photo and video reviews through automated email requests. Imports reviews and displays them in customizable widgets. Adds referrals, AI tools, API access, and channel syndication.
Cons	Published starting price is $6,500 per year Package pricing uses a contact-sales model Google is the only named integration	The Beginner plan is limited to email requests and photo-review discounts. Video reviews, referrals, and Google Shopping are on the Convert plan. Unlimited requests and referrals require the Unlimited plan.
Our verdict	Bazaarvoice Ratings & Reviews is a product-review platform for brands and retailers that need to collect, moderate, display, and distribute customer ratings and reviews. It supports web, email, and text-message collection, along with photo… Read the review →	Loox is a product-review app for Shopify merchants who want customer photos and videos to feature alongside written feedback. It automates review requests by email, offers incentives for photo reviews, and lets stores display reviews in… Read the review →

Strengths and trade-offs

• Bazaarvoice Ratings & Reviews — where it wins

  • Collects reviews through web, email, and text-message channels
  • Supports authentication, moderation, photos, videos, and responses
  • Syndicates reviews across the Bazaarvoice Network

  Where it doesn't

  • Published starting price is $6,500 per year
  • Package pricing uses a contact-sales model
  • Google is the only named integration

• Loox — where it wins

  • Collects photo and video reviews through automated email requests.
  • Imports reviews and displays them in customizable widgets.
  • Adds referrals, AI tools, API access, and channel syndication.

  Where it doesn't

  • The Beginner plan is limited to email requests and photo-review discounts.
  • Video reviews, referrals, and Google Shopping are on the Convert plan.
  • Unlimited requests and referrals require the Unlimited plan.

• Bazaarvoice Ratings & Reviews8.3/10 · Pricing on request

  A network-focused review platform for large enterprises with a high entry price.

  Visit BazaarvoiceFull verdict →
• Loox8.0/10 · Free plan

  Loox pairs photo and video reviews with referrals, widgets, and channel syndication.

  Visit LooxFull verdict →