Keep vs SolarWinds Incident Response

Keep7.9Visit SISolarWinds Incident Response7.0Visit

Higher score Keep #3 in Alert Management Software 7.9/10 Free plan · paid from $199/mo Free plan✓ 4 of 4 features Visit Keep

vs

SI SolarWinds Incident Response #8 in Alert Management Software 7.0/10 From $15/user/mo (annual) · 14-day trial ✓ 4 of 4 features Visit SolarWinds

• Keep fits best

  Teams wanting automation and AI correlation

• SolarWinds Incident Response fits best

  Teams adding response workflows to alerting

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Side by side

Feature	Keep 7.9/10 Visit ↗	SISolarWinds Incident Response 7.0/10 Visit ↗
At a glance
Editor score	7.9	7.0
Ranking	#3 in Alert Management Software	#8 in Alert Management Software
Best for	Teams wanting automation and AI correlation	Teams adding response workflows to alerting
Pricing model	Free plan + paid	Paid
Starting price	$199/mo	Not published
Free plan	✓ (best)	—
Free trial	—	—
Deployment	Cloud, Self-hosted	Cloud, Mobile
Platforms	Web	Web, iOS, Android
Integrations	10 integrations	8 integrations
Features Keep 4/4 · SolarWinds Incident Response 4/4
Alert deduplication	✓	✓
Routing rules	✓	✓
Alert enrichment	✓	✓
Suppression rules	✓	✓
Specs
Included alert volume	200 /mo	Not published
Alert retention	14 days	Not published
Our review
Pros	Deduplicates and groups alerts to reduce noise. Automates responses with configurable workflow triggers and actions. Connects monitoring, incident, ticketing, and communication tools.	Deduplicates, enriches, routes, and suppresses operational alerts Connects on-call schedules and escalation policies to incident workflows Includes runbooks, postmortems, and AI-generated incident summaries
Cons	Startup is limited to 5 workflows, 1 integration, and 1 user. Growth caps deduplicated alerts at 200 per month and retention at 14 days. AI correlation and enterprise controls are reserved for Enterprise + AI.	No unlimited free plan; the trial lasts 14 days Pro starts at $15 per user per month with annual billing Runbooks and one-year data retention start with Premium at $24 per user per month
Our verdict	Keep is an open-source alert management and AIOps platform for SRE, operations, and engineering teams that need to bring alerts from monitoring and incident tools into one interface. It groups and deduplicates incoming alerts, adds context… Read the review →	SolarWinds Incident Response is a SaaS platform for IT, DevOps, and operations teams managing operational alerts. It combines alert handling with response coordination: alerts can be deduplicated, enriched with service context, routed to… Read the review →

Strengths and trade-offs

• Keep — where it wins

  • Deduplicates and groups alerts to reduce noise.
  • Automates responses with configurable workflow triggers and actions.
  • Connects monitoring, incident, ticketing, and communication tools.

  Where it doesn't

  • Startup is limited to 5 workflows, 1 integration, and 1 user.
  • Growth caps deduplicated alerts at 200 per month and retention at 14 days.
  • AI correlation and enterprise controls are reserved for Enterprise + AI.

• SolarWinds Incident Response — where it wins

  • Deduplicates, enriches, routes, and suppresses operational alerts
  • Connects on-call schedules and escalation policies to incident workflows
  • Includes runbooks, postmortems, and AI-generated incident summaries

  Where it doesn't

  • No unlimited free plan; the trial lasts 14 days
  • Pro starts at $15 per user per month with annual billing
  • Runbooks and one-year data retention start with Premium at $24 per user per month

• Keep7.9/10 · Free plan · paid from $199/mo

  Keep groups and enriches alerts, then automates response workflows across connected tools.

  Visit KeepFull verdict →
• SISolarWinds Incident Response7.0/10 · From $15/user/mo (annual) · 14-day trial

  Alert handling with routing, escalation, runbooks, and incident collaboration.

  Visit SolarWindsFull verdict →