Head-to-head · Alert Management Software
AlertOps vs Keep
AlertOps leads on 1 check, Keep on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreAlertOps · 9.0/10
- Lowest starting priceAlertOps · $8/user/mo
- Free planboth
- Free trialonly AlertOps
- Most featuresKeep · 4 of 4
AlertOps scores higher on our rubric for alert management software: 9.0 against 8.9 out of 10; our editors rank them #4 and #5.
AlertOps is cheaper to start at $8/mo against $199/mo.
AlertOps is the better fit for teams needing alerting plus incident response. Keep is the better fit for teams wanting automation and AI correlation.
- AlertOps fits best
Teams needing alerting plus incident response
- Keep fits best
Teams wanting automation and AI correlation
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Side by side
| Feature | AlertOps 9.0/10 Visit ↗ | Keep 8.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 9.0 | 8.9 |
| Ranking | #4 in Alert Management Software | #5 in Alert Management Software |
| Best for | Teams needing alerting plus incident response | Teams wanting automation and AI correlation |
| Pricing model | Free plan + paid | Free plan + paid |
| Starting price | $8/user/mo (best) | $199/mo |
| Free plan | ✓ | ✓ |
| Free trial | 14 days | — |
| Deployment | Cloud, Mobile | Cloud, Self-hosted |
| Platforms | Web, iOS, Android | Web |
| Integrations | 200+ integrations | 10 integrations |
| Features AlertOps 0/4 · Keep 4/4 | ||
| Alert deduplication | Not checked yet | ✓ (best) |
| Routing rules | Not checked yet | ✓ (best) |
| Alert enrichment | Not checked yet | ✓ (best) |
| Suppression rules | Not checked yet | ✓ (best) |
| Specs | ||
| Included alert volume | Not checked yet | 200 /mo |
| Alert retention | Not checked yet | 14 days |
| Our review | ||
| Pros |
|
|
| Cons |
|
|
| Our verdict | AlertOps brings alert routing and incident response into one service for IT operations, NOC, DevOps, SRE, OT, and data center teams. It ingests events from monitoring and connected tools, routes them by severity, service, or source, maps… Read the review → |
Keep is an open-source alert management and AIOps platform for SRE, operations, and engineering teams that need to bring alerts from monitoring and incident tools into one interface. It groups and deduplicates incoming alerts, adds context… Read the review → |
Strengths and trade-offs
AlertOps — where it wins
- Free plan includes basic routing, on-call scheduling, and 200+ integrations
- Routes by severity, service, or source and escalates unacknowledged alerts
- Status Hub, workflow automation, and incident analytics support response work
Where it doesn't
- Live call routing and workflow automation start at Premium
- Custom integrations and a dedicated account manager require Enterprise
- Paid plans are priced per user, which can raise costs as teams grow
Keep — where it wins
- Deduplicates and groups alerts to reduce noise.
- Automates responses with configurable workflow triggers and actions.
- Connects monitoring, incident, ticketing, and communication tools.
Where it doesn't
- Startup is limited to 5 workflows, 1 integration, and 1 user.
- Growth caps deduplicated alerts at 200 per month and retention at 14 days.
- AI correlation and enterprise controls are reserved for Enterprise + AI.
- AlertOps9.0/10 · Free plan · 14-day trial
Alert routing and incident response with a free plan and paid escalation tiers.
Visit AlertOpsFull verdict → - Keep8.9/10 · Free plan
Keep groups and enriches alerts, then automates response workflows across connected tools.
Visit KeepFull verdict →
More comparisons
- TrueWatch Event Management vs AlertOps
- TrueWatch Event Management vs Keep
- ServiceNow Event Management vs AlertOps
- ServiceNow Event Management vs Keep
- Splunk IT Service Intelligence vs AlertOps
- Splunk IT Service Intelligence vs Keep
- AlertOps vs Grafana Alerting
- AlertOps vs Nova AI Ops
All alert management software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update





