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Head-to-head · Alert Management Software

Keep vs BigPanda

  • Updated Oct 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score Keep #5 in Alert Management Software 8.9/10 Free plan Free plan✓ 4 of 4 features Visit Keep
BigPanda #7 in Alert Management Software 8.7/10 Pricing on request ✓ 0 of 4 features Visit BigPanda

Keep leads on 0 checks, BigPanda on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreKeep · 8.9/10
  • Free planonly Keep
  • Most featuresKeep · 4 of 4

Keep scores higher on our rubric for alert management software: 8.9 against 8.7 out of 10; our editors rank them #5 and #7.

Keep is the better fit for teams wanting automation and AI correlation. BigPanda is the better fit for enterprise IT incident management teams.

  • Keep fits best

    Teams wanting automation and AI correlation

  • BigPanda fits best

    Enterprise IT incident management teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Keep 8.9/10 Visit ↗ BigPanda 8.7/10 Visit ↗
At a glance
Editor score 8.9 8.7
Ranking #5 in Alert Management Software #7 in Alert Management Software
Best for Teams wanting automation and AI correlation Enterprise IT incident management teams
Pricing model Free plan + paid Paid
Starting price $199/mo Pricing on request
Free plan ✓ (best) Not checked yet
Free trial — —
Deployment Cloud, Self-hosted Cloud
Platforms Web Web
Integrations 10 integrations 2 integrations
Features Keep 4/4 · BigPanda 0/4
Alert deduplication ✓ (best) Not checked yet
Routing rules ✓ (best) Not checked yet
Alert enrichment ✓ (best) Not checked yet
Suppression rules ✓ (best) Not checked yet
Specs
Included alert volume 200 /mo Not checked yet
Alert retention 14 days Not checked yet
Our review
Pros
  • Deduplicates and groups alerts to reduce noise.
  • Automates responses with configurable workflow triggers and actions.
  • Connects monitoring, incident, ticketing, and communication tools.
  • Correlates alerts into incidents with service and operational context
  • Includes on-call schedules, escalation policies, and multi-channel paging
  • AI assists investigation and creates incident and after-action summaries
Cons
  • Startup is limited to 5 workflows, 1 integration, and 1 user.
  • Growth caps deduplicated alerts at 200 per month and retention at 14 days.
  • AI correlation and enterprise controls are reserved for Enterprise + AI.
  • Pricing requires a customized quote
  • Tiered credit plans require a one- to three-year commitment
  • Its broad ITOps scope may exceed the needs of teams seeking alert paging alone
Our verdict

Keep is an open-source alert management and AIOps platform for SRE, operations, and engineering teams that need to bring alerts from monitoring and incident tools into one interface. It groups and deduplicates incoming alerts, adds context…

Read the review →

BigPanda is a cloud-based ITOps and incident management platform for enterprise IT operations teams. It ingests monitoring, service desk, change, and topology data, then correlates alerts into incidents and adds operational context for…

Read the review →
  1. KeepAlert Management Software 8.9Free plan
  2. BigPandaAlert Management Software 8.7Pricing on request

Strengths and trade-offs

  • Keep — where it wins

    • Deduplicates and groups alerts to reduce noise.
    • Automates responses with configurable workflow triggers and actions.
    • Connects monitoring, incident, ticketing, and communication tools.

    Where it doesn't

    • Startup is limited to 5 workflows, 1 integration, and 1 user.
    • Growth caps deduplicated alerts at 200 per month and retention at 14 days.
    • AI correlation and enterprise controls are reserved for Enterprise + AI.

  • BigPanda — where it wins

    • Correlates alerts into incidents with service and operational context
    • Includes on-call schedules, escalation policies, and multi-channel paging
    • AI assists investigation and creates incident and after-action summaries

    Where it doesn't

    • Pricing requires a customized quote
    • Tiered credit plans require a one- to three-year commitment
    • Its broad ITOps scope may exceed the needs of teams seeking alert paging alone
  • Keep8.9/10 · Free plan

    Keep groups and enriches alerts, then automates response workflows across connected tools.

    Visit KeepFull verdict →
  • BigPanda8.7/10 · Pricing on request

    An enterprise ITOps platform that correlates alerts and supports incident response.

    Visit BigPandaFull verdict →

More comparisons

All alert management software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update