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Head-to-head · Therapy Notes Software

ICANotes vs My Best Practice

  • Updated Sep 2026
  • Both researched from official sources
  • 5 checks side by side
Higher score ICANotes #4 in Therapy Notes Software 8.0/10 Free plan · paid from $25/user/mo · 30-day trial Free plan✓ 2 of 4 features Visit ICANotes
My Best Practice #8 in Therapy Notes Software 7.1/10 From $39/mo · 14-day trial ✓ 4 of 4 features Try My Best Practice

ICANotes leads on 1 check, My Best Practice on 2, and 2 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreICANotes · 8.0/10
  • Free planonly ICANotes
  • Most featuresMy Best Practice · 4 of 4

ICANotes scores higher on our rubric for therapy notes software: 8.0 against 7.1 out of 10; our editors rank them #4 and #8.

ICANotes offers free plan; My Best Practice doesn't. My Best Practice offers note templates; ICANotes doesn't publish it. My Best Practice offers treatment plans; ICANotes doesn't publish it.

ICANotes is the better fit for clinicians who want behavioral-health documentation depth. My Best Practice is the better fit for practices wanting a broad EHR with mobile apps.

  • ICANotes fits best

    Clinicians who want behavioral-health documentation depth

  • My Best Practice fits best

    Practices wanting a broad EHR with mobile apps

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. It never changes our verdict. How we rank.

Side by side

Feature ICANotes 8.0/10 Visit ↗ My Best Practice 7.1/10 Visit ↗
At a glance
Editor score 8.0 7.1
Ranking #4 in Therapy Notes Software #8 in Therapy Notes Software
Best for Clinicians who want behavioral-health documentation depth Practices wanting a broad EHR with mobile apps
Pricing model Free plan + paid Paid
Starting price $25/user/mo Not published
Free plan ✓ (best) —
Free trial — —
Free trial length 30 days · no card needed 14 days · no card needed
Deployment Cloud Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Live chat, Phone, Tickets, Docs · 24/7 Email, Tickets, Docs
Compliance HIPAA HIPAA
Integrations 4 integrations 2 integrations
Built for Solo, Small business, Mid-market, Enterprise Solo, Small business, Mid-market
Features ICANotes 2/4 · My Best Practice 4/4
Note templates Not published ✓ (best)
Treatment plans Not published ✓ (best)
Client portal ✓ ✓
Telehealth ✓ ✓
Specs
Mobile access Not published App
Our review
Pros
  • Behavioral-health templates, treatment plans, and clinical rating scales
  • Scheduling, client portal, telehealth, claims, and payment tools
  • Electronic prescribing, lab integration, and AI-assisted documentation
  • Combines notes, treatment plans, scheduling, portal, billing, and reporting
  • Mobile apps are available for iOS and Android
  • Google Calendar and QuickBooks integrations support common workflows
Cons
  • Prescribing plans cost $138 or $213 per user monthly
  • No mobile apps; deployment is cloud-based with web and API access
  • Notes-only tiers focus on documentation rather than broader practice tools
  • Telehealth costs an additional $20 per professional per month
  • E-prescribing costs an additional $99 per professional per month
  • Insurance billing has separate plans and per-item fees on its free tier
Our verdict

ICANotes is a cloud-based electronic health record and practice-management platform for behavioral-health professionals, including therapists, psychiatrists, social workers, and group practices. Its core documentation tools include…

Read the review →

My Best Practice brings clinical notes, treatment plans, scheduling, client communication, billing, and reporting into a cloud EHR for mental and behavioral health clinicians. Its stated fit spans solo practitioners and group practices,…

Read the review →
  1. ICANotesTherapy Notes Software 8.0Free plan · paid from $25/user/mo · 30-day trial
  2. My Best PracticeTherapy Notes Software 7.1From $39/mo · 14-day trial

Strengths and trade-offs

  • ICANotes — where it wins

    • Behavioral-health templates, treatment plans, and clinical rating scales
    • Scheduling, client portal, telehealth, claims, and payment tools
    • Electronic prescribing, lab integration, and AI-assisted documentation

    Where it doesn't

    • Prescribing plans cost $138 or $213 per user monthly
    • No mobile apps; deployment is cloud-based with web and API access
    • Notes-only tiers focus on documentation rather than broader practice tools
  • My Best Practice — where it wins

    • Combines notes, treatment plans, scheduling, portal, billing, and reporting
    • Mobile apps are available for iOS and Android
    • Google Calendar and QuickBooks integrations support common workflows

    Where it doesn't

    • Telehealth costs an additional $20 per professional per month
    • E-prescribing costs an additional $99 per professional per month
    • Insurance billing has separate plans and per-item fees on its free tier
  • ICANotes8.0/10 · Free plan · paid from $25/user/mo · 30-day trial

    Deep behavioral-health documentation with scheduling, telehealth, claims, and prescribing options.

    Visit ICANotesFull verdict →
  • My Best Practice7.1/10 · From $39/mo · 14-day trial

    A broad mental health EHR with mobile apps, plus separately priced telehealth and e-prescribing.

    Try My Best PracticeFull verdict →

More comparisons

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update