Head-to-head · Therapy Notes Software
ICANotes vs My Best Practice
ICANotes leads on 1 check, My Best Practice on 2, and 2 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Highest scoreICANotes · 8.0/10
- Free planonly ICANotes
- Most featuresMy Best Practice · 4 of 4
ICANotes scores higher on our rubric for therapy notes software: 8.0 against 7.1 out of 10; our editors rank them #4 and #8.
ICANotes offers free plan; My Best Practice doesn't. My Best Practice offers note templates; ICANotes doesn't publish it. My Best Practice offers treatment plans; ICANotes doesn't publish it.
ICANotes is the better fit for clinicians who want behavioral-health documentation depth. My Best Practice is the better fit for practices wanting a broad EHR with mobile apps.
- ICANotes fits best
Clinicians who want behavioral-health documentation depth
- My Best Practice fits best
Practices wanting a broad EHR with mobile apps
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Side by side
| Feature | ICANotes 8.0/10 Visit ↗ | My Best Practice 7.1/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 8.0 | 7.1 |
| Ranking | #4 in Therapy Notes Software | #8 in Therapy Notes Software |
| Best for | Clinicians who want behavioral-health documentation depth | Practices wanting a broad EHR with mobile apps |
| Pricing model | Free plan + paid | Paid |
| Starting price | $25/user/mo | Not published |
| Free plan | ✓ (best) | — |
| Free trial | — | — |
| Free trial length | 30 days · no card needed | 14 days · no card needed |
| Deployment | Cloud | Cloud, Mobile |
| Platforms | Web | Web, iOS, Android |
| Support | Email, Live chat, Phone, Tickets, Docs · 24/7 | Email, Tickets, Docs |
| Compliance | HIPAA | HIPAA |
| Integrations | 4 integrations | 2 integrations |
| Built for | Solo, Small business, Mid-market, Enterprise | Solo, Small business, Mid-market |
| Features ICANotes 2/4 · My Best Practice 4/4 | ||
| Note templates | Not published | ✓ (best) |
| Treatment plans | Not published | ✓ (best) |
| Client portal | ✓ | ✓ |
| Telehealth | ✓ | ✓ |
| Specs | ||
| Mobile access | Not published | App |
| Our review | ||
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| Our verdict | ICANotes is a cloud-based electronic health record and practice-management platform for behavioral-health professionals, including therapists, psychiatrists, social workers, and group practices. Its core documentation tools include… Read the review → |
My Best Practice brings clinical notes, treatment plans, scheduling, client communication, billing, and reporting into a cloud EHR for mental and behavioral health clinicians. Its stated fit spans solo practitioners and group practices,… Read the review → |
Strengths and trade-offs
ICANotes — where it wins
- Behavioral-health templates, treatment plans, and clinical rating scales
- Scheduling, client portal, telehealth, claims, and payment tools
- Electronic prescribing, lab integration, and AI-assisted documentation
Where it doesn't
- Prescribing plans cost $138 or $213 per user monthly
- No mobile apps; deployment is cloud-based with web and API access
- Notes-only tiers focus on documentation rather than broader practice tools
My Best Practice — where it wins
- Combines notes, treatment plans, scheduling, portal, billing, and reporting
- Mobile apps are available for iOS and Android
- Google Calendar and QuickBooks integrations support common workflows
Where it doesn't
- Telehealth costs an additional $20 per professional per month
- E-prescribing costs an additional $99 per professional per month
- Insurance billing has separate plans and per-item fees on its free tier
- ICANotes8.0/10 · Free plan · paid from $25/user/mo · 30-day trial
Deep behavioral-health documentation with scheduling, telehealth, claims, and prescribing options.
Visit ICANotesFull verdict → - My Best Practice7.1/10 · From $39/mo · 14-day trial
A broad mental health EHR with mobile apps, plus separately priced telehealth and e-prescribing.
Try My Best PracticeFull verdict →
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All therapy notes software comparisons → · Full ranking →
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update







