ICANotes
ICANotes: A broad behavioral-health platform with clinical, scheduling, billing, and prescribing tools. Ranked #13 of 32 in Therapy Scheduling Software by our editors (8.0/10); pricing: Free plan · 30-day trial; best for behavioral-health teams needing deep clinical tools.
At a glance
- Editor score8.0 / 10
- PricingFree plan · 30-day trial
- Best forBehavioral-health teams needing deep clinical tools
- Free planYes
- Paid from$25/user/mo
- Integrated telehealthYes
- Founded1999
- Facts checked20 Sep 2026
Where it wins
- Combines notes, treatment planning, scheduling, billing, and telehealth
- Supports prescribing, medication management, labs, and PDMP checks
- Includes portal, claims, payments, messaging, and AI documentation
Where it doesn't
- Pricing varies by clinician type, schedule, and feature set
- Prescribing plans carry substantially higher monthly prices
- Access is centered on web and API rather than mobile apps
Our verdict on ICANotes
ICANotes is a cloud-based electronic health record and practice-management platform for behavioral health professionals, including therapists, psychiatrists, social workers, and group practices. It combines behavioral-health documentation templates, treatment planning, clinical rating scales, appointment scheduling, patient self-scheduling, a client portal, integrated video telehealth, billing, claims, payments, secure messaging, and AI-assisted documentation. Its separate plans support notes-only users, non-prescribing clinicians, prescribing clinicians, and administrative users, making it suitable for solo practices and larger behavioral-health organizations.
Pricing is organized around clinician role and workload. The published plans show monthly rates from $35 per user for a part-time non-prescriber using notes only, $45 for a part-time non-prescribing clinician, and $138 for a part-time prescribing clinician. Full-time plans are $55 for notes only, $75 for a non-prescribing clinician, and $213 for a prescribing clinician, each per user per month. The prescribing tiers add electronic prescribing, medication management, and lab ordering and results integration. A first non-clinical user is included, while additional non-clinical users cost $25 per user per month. A 30-day free trial is also available.
The platform’s main strength is breadth within behavioral health: scheduling and portal access sit alongside documentation, insurance eligibility verification, electronic claims, online payments, electronic prescribing, health information exchanges, billing systems, and labs and orders. That scope suits teams wanting clinical and practice-management workflows in one system. The tradeoff is that teams need to select a role-specific plan carefully, especially when prescribing is involved, and access is focused on web and API platforms. Choose ICANotes when clinical depth, prescribing, claims, and documentation matter together; consider a narrower scheduling product when those workflows are unnecessary.
Your product? Our editors can test ICANotes in depth and publish a review, labelled as paid · from $149/mo →
ICANotes pricing
All 10 ICANotes plans and prices →
ICANotes fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $25/user/mo |
| Integrated telehealth | Yes |
| Client portal | Yes |
| Insurance claims | Yes |
| Payment processing | Yes |
| Calendar sync | Not verified |
| Mobile app coverage | None |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | HIPAA |
| Support | Email, Live chat, Phone, Tickets, Docs · 24/7 |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: electronic prescribing, labs and orders, health information exchanges, billing systems |
| Pricing | Free plan · 30-day trial (source) |
| Website | icanotes.com |
| Facts checked | 20 Sep 2026 |
ICANotes integrations
ICANotes lists 4 integrations on its own site.
- electronic prescribing
- labs and orders
- health information exchanges
- billing systems
Alternatives to ICANotes
- HalaxyFree scheduling, telehealth, intake, and practice-management tools in one platform.9.4
- Sessions HealthA broad scheduling and practice platform with free access for one practitioner.9.2
- ZandaAffordable scheduling with intake, telehealth, payments, notes, and reporting.9.1
See all ICANotes alternatives →
Also Ranked In
ICANotes is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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