Hudu vs Runbook

Hudu8.7Visit Runbook7.8Visit

Higher score Hudu #3 in IT Knowledge Base Software 8.7/10 14-day trial Free trial✓ 5 of 6 features Visit Hudu

vs

Runbook #8 in IT Knowledge Base Software 7.8/10 30-day trial Free trial✓ 5 of 6 features Visit Runbook

• Hudu fits best

  MSPs needing IT documentation and assets

• Runbook fits best

  Runbook-heavy operations teams

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Side by side

Feature	Hudu 8.7/10 Visit ↗	Runbook 7.8/10 Visit ↗
At a glance
Editor score	8.7	7.8
Ranking	#3 in IT Knowledge Base Software	#8 in IT Knowledge Base Software
Best for	MSPs needing IT documentation and assets	Runbook-heavy operations teams
Pricing model	Paid	Paid
Starting price	$9/site/mo (best)	$40/mo
Free plan	—	—
Free trial	14 days	30 days
Free trial length	14 days · no card needed	30 days · no card needed
Deployment	Cloud, Self-hosted, Mobile, Browser extension	Cloud, Browser extension
Platforms	Web, iOS, Android, Chrome extension	Web
Support	Community, Docs · 24/7	Email
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA	SSO/SAML
Integrations	65+ integrations	4 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Hudu 5/6 · Runbook 5/6
Internal employee portal	Not checked yet	✓ (best)
Runbook support	✓	✓
AI-powered search	✓	✓
Slack access	✓	✓
Microsoft Teams access	✓ (best)	Not checked yet
Single sign-on	✓	✓
Our review
Pros	Combines documentation, passwords, assets, IPAM, and SOPs Supports portals, AI, SSO, MFA, and role-based permissions Offers web, mobile, browser extension, API, and self-hosted access	Conditional branching supports detailed operational workflows Branded help sites and internal manuals serve different audiences MCP enables AI search, summaries, and process execution
Cons	No free plan is available Hudu Radar is a separately priced add-on Its broad scope may exceed teams seeking only a basic knowledge base	Access is limited to the web platform No free plan is available Enterprise pricing is not shown
Our verdict	Hudu is an IT documentation platform for managed service providers and internal IT teams. It brings structured documentation, dual knowledge bases, passwords, assets, IPAM, rack management, processes, and client sharing into one workspace.… Read the review →	Runbook is a browser-based platform for creating, organizing, sharing, and publishing manuals and standard operating procedures. It is designed for operations teams that need more than static documentation, particularly those managing… Read the review →

Strengths and trade-offs

• Hudu — where it wins

  • Combines documentation, passwords, assets, IPAM, and SOPs
  • Supports portals, AI, SSO, MFA, and role-based permissions
  • Offers web, mobile, browser extension, API, and self-hosted access

  Where it doesn't

  • No free plan is available
  • Hudu Radar is a separately priced add-on
  • Its broad scope may exceed teams seeking only a basic knowledge base

• Runbook — where it wins

  • Conditional branching supports detailed operational workflows
  • Branded help sites and internal manuals serve different audiences
  • MCP enables AI search, summaries, and process execution

  Where it doesn't

  • Access is limited to the web platform
  • No free plan is available
  • Enterprise pricing is not shown

• Hudu8.7/10 · 14-day trial

  A broad IT documentation platform for MSPs that connects knowledge, assets, passwords, and workflows.

  Visit HuduFull verdict →
• Runbook7.8/10 · 30-day trial

  A focused runbook workspace for teams that need structured procedures and process execution.

  Visit RunbookFull verdict →