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Head-to-head · IT Knowledge Base Software

Hudu vs IT Portal

  • Updated Oct 2026
  • Both researched from official sources
  • 8 checks side by side
Higher score Hudu #3 in IT Knowledge Base Software 8.7/10 14-day trial Free trial✓ 5 of 6 features Visit Hudu
IT Portal #5 in IT Knowledge Base Software 8.5/10 Paid ✓ 5 of 6 features Visit IT Portal

Hudu leads on 1 check, IT Portal on 0, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHudu · 8.7/10
  • Lowest starting priceHudu · $9/site/mo
  • Free trialonly Hudu

Hudu scores higher on our rubric for it knowledge base software: 8.7 against 8.5 out of 10; our editors rank them #3 and #5.

Hudu is cheaper to start at $9/user/mo against $14/user/mo.

Hudu is the better fit for MSPs needing IT documentation and assets. IT Portal is the better fit for budget-conscious IT teams.

  • Hudu fits best

    MSPs needing IT documentation and assets

  • IT Portal fits best

    Budget-conscious IT teams

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Hudu 8.7/10 Visit ↗ IT Portal 8.5/10 Visit ↗
At a glance
Editor score 8.7 8.5
Ranking #3 in IT Knowledge Base Software #5 in IT Knowledge Base Software
Best for MSPs needing IT documentation and assets Budget-conscious IT teams
Pricing model Paid Paid
Starting price $9/site/mo (best) $14/user/mo
Free plan — —
Free trial 14 days —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud, Self-hosted, Mobile
Platforms Web, iOS, Android, Chrome extension Web, iOS, Android
Support Community, Docs · 24/7 Email, Live chat, Phone, Tickets, Community, Docs · 24/7
Compliance SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA SOC 2, GDPR, SSO/SAML, 2FA
Integrations 65+ integrations 40+ integrations
Built for Small business, Mid-market, Enterprise Mid-market, Enterprise
Features Hudu 5/6 · IT Portal 5/6
Internal employee portal Not checked yet ✓ (best)
Runbook support ✓ ✓
AI-powered search ✓ ✓
Slack access ✓ (best) Not checked yet
Microsoft Teams access ✓ ✓
Single sign-on ✓ ✓
Our review
Pros
  • Combines documentation, passwords, assets, IPAM, and SOPs
  • Supports portals, AI, SSO, MFA, and role-based permissions
  • Offers web, mobile, browser extension, API, and self-hosted access
  • Searchable procedures, runbooks, credentials, diagrams, and device records
  • Integrations with PSA, RMM, Microsoft 365, Teams, and authentication tools
  • Audit logs, granular permissions, two-factor authentication, and encryption
Cons
  • No free plan is available
  • Hudu Radar is a separately priced add-on
  • Its broad scope may exceed teams seeking only a basic knowledge base
  • No free plan for teams evaluating the platform
  • Monthly pricing changes across user bands and billing structures
  • The broad feature set may exceed the needs of simple documentation teams
Our verdict

Hudu is an IT documentation platform for managed service providers and internal IT teams. It brings structured documentation, dual knowledge bases, passwords, assets, IPAM, rack management, processes, and client sharing into one workspace.…

Read the review →

IT Portal is a documentation and knowledge-base platform for managed service providers and internal IT departments. It brings together searchable procedures, how-to articles, credentials, configurations, devices, diagrams, relationships,…

Read the review →
  1. HuduIT Knowledge Base Software 8.714-day trial
  2. IT PortalIT Knowledge Base Software 8.5Paid

Strengths and trade-offs

  • Hudu — where it wins

    • Combines documentation, passwords, assets, IPAM, and SOPs
    • Supports portals, AI, SSO, MFA, and role-based permissions
    • Offers web, mobile, browser extension, API, and self-hosted access

    Where it doesn't

    • No free plan is available
    • Hudu Radar is a separately priced add-on
    • Its broad scope may exceed teams seeking only a basic knowledge base

  • IT Portal — where it wins

    • Searchable procedures, runbooks, credentials, diagrams, and device records
    • Integrations with PSA, RMM, Microsoft 365, Teams, and authentication tools
    • Audit logs, granular permissions, two-factor authentication, and encryption

    Where it doesn't

    • No free plan for teams evaluating the platform
    • Monthly pricing changes across user bands and billing structures
    • The broad feature set may exceed the needs of simple documentation teams
  • Hudu8.7/10 · 14-day trial

    A broad IT documentation platform for MSPs that connects knowledge, assets, passwords, and workflows.

    Visit HuduFull verdict →
  • IT Portal8.5/10 · Paid

    A broad IT documentation hub with strong integrations and tiered monthly pricing.

    Visit IT PortalFull verdict →

More comparisons

All IT knowledge base software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update