IT Glue vs Hudu

IT Glue7.0Visit Hudu8.3Visit

IT Glue #2 in IT Knowledge Base Software 7.0/10 Paid ✓ 6 of 6 features Visit IT Glue

vs

Higher score Hudu #3 in IT Knowledge Base Software 8.3/10 From $27/user/mo (annual) · 14-day trial ✓ 5 of 6 features Visit Hudu

• IT Glue fits best

  Mature MSP documentation operations

• Hudu fits best

  MSPs needing IT documentation and assets

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Side by side

Feature	IT Glue 7.0/10 Visit ↗	Hudu 8.3/10 Visit ↗
At a glance
Editor score	7.0	8.3
Ranking	#2 in IT Knowledge Base Software	#3 in IT Knowledge Base Software
Best for	Mature MSP documentation operations	MSPs needing IT documentation and assets
Pricing model	Paid	Paid
Starting price	Not published	$27/user/mo
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Mobile, Browser extension	Cloud, Self-hosted, Mobile, Browser extension
Platforms	Web, Chrome extension	Web, iOS, Android, Chrome extension
Support	Phone, Tickets, Docs	Community, Docs · 24/7
Compliance	SOC 2, ISO 27001, PCI DSS, SSO/SAML, 2FA	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML, 2FA
Integrations	60+ integrations	65+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features IT Glue 6/6 · Hudu 5/6
Internal employee portal	✓ (best)	Not published
Runbook support	✓	✓
AI-powered search	✓	✓
Slack access	✓	✓
Microsoft Teams access	✓	✓
Single sign-on	✓	✓
Our review
Pros	Structured documentation, runbooks, assets, passwords and relationships AI-assisted SOP generation, search and runbook PDF export Broad PSA, RMM, productivity and infrastructure integrations	Combines documentation, passwords, assets, IPAM, and SOPs Supports portals, AI, SSO, MFA, and role-based permissions Offers web, mobile, browser extension, API, and self-hosted access
Cons	No free plan for smaller teams evaluating the platform Integration limits vary across Basic, Select and Enterprise Onboarding includes a one-time fee and a 36-month term	No free plan is available Hudu Radar is a separately priced add-on Its broad scope may exceed teams seeking only a basic knowledge base
Our verdict	IT Glue is a cloud-based IT documentation and knowledge-management platform from Kaseya for managed service providers and internal IT departments. It brings documentation, assets, passwords, procedures, checklists and relationships into a… Read the review →	Hudu is an IT documentation platform for managed service providers and internal IT teams. It brings structured documentation, dual knowledge bases, passwords, assets, IPAM, rack management, processes, and client sharing into one workspace.… Read the review →

Strengths and trade-offs

• IT Glue — where it wins

  • Structured documentation, runbooks, assets, passwords and relationships
  • AI-assisted SOP generation, search and runbook PDF export
  • Broad PSA, RMM, productivity and infrastructure integrations

  Where it doesn't

  • No free plan for smaller teams evaluating the platform
  • Integration limits vary across Basic, Select and Enterprise
  • Onboarding includes a one-time fee and a 36-month term

• Hudu — where it wins

  • Combines documentation, passwords, assets, IPAM, and SOPs
  • Supports portals, AI, SSO, MFA, and role-based permissions
  • Offers web, mobile, browser extension, API, and self-hosted access

  Where it doesn't

  • No free plan is available
  • Hudu Radar is a separately priced add-on
  • Its broad scope may exceed teams seeking only a basic knowledge base

• IT Glue7.0/10 · Paid

  A structured documentation hub for mature MSP operations and internal IT teams.

  Visit IT GlueFull verdict →
• Hudu8.3/10 · From $27/user/mo (annual) · 14-day trial

  A broad IT documentation platform for MSPs that connects knowledge, assets, passwords, and workflows.

  Visit HuduFull verdict →