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Head-to-head · IT Knowledge Base Software

Hudu vs ConnectWise Documentation

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Hudu #3 in IT Knowledge Base Software 8.7/10 14-day trial Free trial✓ 5 of 6 features Visit Hudu
ConnectWise Documentation #7 in IT Knowledge Base Software 8.2/10 Pricing on request ✓ 1 of 6 features Visit ConnectWise

Hudu leads on 0 checks, ConnectWise Documentation on 0, and 6 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreHudu · 8.7/10
  • Free trialonly Hudu
  • Most featuresHudu · 5 of 6

Hudu scores higher on our rubric for it knowledge base software: 8.7 against 8.2 out of 10; our editors rank them #3 and #7.

Hudu is the better fit for MSPs needing IT documentation and assets. ConnectWise Documentation is the better fit for connectWise-centered IT documentation.

  • Hudu fits best

    MSPs needing IT documentation and assets

  • ConnectWise Documentation fits best

    ConnectWise-centered IT documentation

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Hudu 8.7/10 Visit ↗ ConnectWise Documentation 8.2/10 Visit ↗
At a glance
Editor score 8.7 8.2
Ranking #3 in IT Knowledge Base Software #7 in IT Knowledge Base Software
Best for MSPs needing IT documentation and assets ConnectWise-centered IT documentation
Pricing model Paid Paid
Starting price $9/site/mo Pricing on request
Free plan — Not checked yet
Free trial 14 days —
Deployment Cloud, Self-hosted, Mobile, Browser extension Cloud
Platforms Web, iOS, Android, Chrome extension Web
Support Community, Docs · 24/7 Phone, Docs
Integrations 65+ integrations 4 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Hudu 5/6 · ConnectWise Documentation 1/6
Internal employee portal Not checked yet Not checked yet
Runbook support ✓ ✓
AI-powered search ✓ (best) Not checked yet
Slack access ✓ (best) Not checked yet
Microsoft Teams access ✓ (best) Not checked yet
Single sign-on ✓ (best) Not checked yet
Our review
Pros
  • Combines documentation, passwords, assets, IPAM, and SOPs
  • Supports portals, AI, SSO, MFA, and role-based permissions
  • Offers web, mobile, browser extension, API, and self-hosted access
  • Centralizes knowledge bases, assets, SOPs, passwords, and customer data
  • ConnectWise PSA, Automate, and Reports and Dashboards integrations
  • Includes templates, role-based permissions, and asset discovery
Cons
  • No free plan is available
  • Hudu Radar is a separately priced add-on
  • Its broad scope may exceed teams seeking only a basic knowledge base
  • Pricing requires contacting sales
  • Web platform only
  • Best suited to ConnectWise-centered service teams
Our verdict

Hudu is an IT documentation platform for managed service providers and internal IT teams. It brings structured documentation, dual knowledge bases, passwords, assets, IPAM, rack management, processes, and client sharing into one workspace.…

Read the review →

ConnectWise Documentation, formerly ITBoost, is an IT documentation platform for managed service providers. It brings knowledge bases, customer information, assets, standard operating procedures, passwords, and related business data into a…

Read the review →
  1. HuduIT Knowledge Base Software 8.714-day trial
  2. ConnectWise DocumentationIT Knowledge Base Software 8.2Pricing on request

Strengths and trade-offs

  • Hudu — where it wins

    • Combines documentation, passwords, assets, IPAM, and SOPs
    • Supports portals, AI, SSO, MFA, and role-based permissions
    • Offers web, mobile, browser extension, API, and self-hosted access

    Where it doesn't

    • No free plan is available
    • Hudu Radar is a separately priced add-on
    • Its broad scope may exceed teams seeking only a basic knowledge base

  • ConnectWise Documentation — where it wins

    • Centralizes knowledge bases, assets, SOPs, passwords, and customer data
    • ConnectWise PSA, Automate, and Reports and Dashboards integrations
    • Includes templates, role-based permissions, and asset discovery

    Where it doesn't

    • Pricing requires contacting sales
    • Web platform only
    • Best suited to ConnectWise-centered service teams
  • Hudu8.7/10 · 14-day trial

    A broad IT documentation platform for MSPs that connects knowledge, assets, passwords, and workflows.

    Visit HuduFull verdict →
  • ConnectWise Documentation8.2/10 · Pricing on request

    A ConnectWise-centered documentation hub for MSP knowledge, assets, passwords, and SOPs.

    Visit ConnectWiseFull verdict →

More comparisons

All IT knowledge base software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update