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Head-to-head · Route Planning Software

GraphHopper vs Map My Customers

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score GraphHopper #3 in Route Planning Software 8.7/10 Free plan Free plan✓ 0 of 6 features Visit GraphHopper
Map My Customers #6 in Route Planning Software 8.4/10 Paid ✓ 1 of 6 features Try Map My Customers

GraphHopper leads on 1 check, Map My Customers on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreGraphHopper · 8.7/10
  • Free planonly GraphHopper
  • Most featuresMap My Customers · 1 of 6

GraphHopper scores higher on our rubric for route planning software: 8.7 against 8.4 out of 10; our editors rank them #3 and #6.

GraphHopper offers free plan; Map My Customers doesn't.

GraphHopper is the better fit for developers building routing into products. Map My Customers is the better fit for premium field-intelligence teams with CRM workflows.

  • GraphHopper fits best

    Developers building routing into products

  • Map My Customers fits best

    Premium field-intelligence teams with CRM workflows

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature GraphHopper 8.7/10 Visit ↗ Map My Customers 8.4/10 Visit ↗
At a glance
Editor score 8.7 8.4
Ranking #3 in Route Planning Software #6 in Route Planning Software
Best for Developers building routing into products Premium field-intelligence teams with CRM workflows
Pricing model Free plan + paid Paid
Starting price €69/mo $99/user/mo
Free plan ✓ (best) —
Free trial — —
Deployment Cloud, Self-hosted Cloud, Mobile
Platforms Web Web, iOS, Android
Support Email, Phone, Community, Docs Email, Phone, Docs
Integrations 4 integrations 11 integrations
Built for Solo, Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features GraphHopper 0/6 · Map My Customers 1/6
Sales visit scheduling Not checked yet Not checked yet
Territory management Not checked yet ✓ (best)
Appointment time windows Not checked yet Not checked yet
Offline mobile access Not checked yet Not checked yet
Multi-day planning Not checked yet Not checked yet
CRM integrations Not checked yet Not checked yet
Specs
Users included Not checked yet Not checked yet
Our review
Pros
  • Fleet optimization supports capacities, service times, and time windows
  • Traffic-aware planning, geocoding, matrices, and map matching included
  • Web, API, and self-hosted options support flexible deployments
  • Optimizes multi-stop routes with real-time traffic data
  • Combines territory management, check-ins, and offline mobile workflows
  • Connects with Salesforce, HubSpot, Dynamics 365, and other CRM tools
Cons
  • No mobile app or technician-dispatch workflow
  • No tracking or recurring routes
  • Free plan is limited to non-commercial use
  • Starts at $99 per user per month with annual billing
  • No free plan is available
  • Advanced intelligence features require higher-priced plans
Our verdict

GraphHopper is an API-based routing and route-optimization platform for developers building logistics, mobility, delivery, and field-service applications. Its product covers route planning for individual vehicles and fleets,…

Read the review →

Map My Customers is a field sales execution platform for outside sales teams, sales managers, and operations leaders. It brings territory mapping, route planning, activity capture, GPS-verified visit check-ins, CRM synchronization, and…

Read the review →
  1. GraphHopperRoute Planning Software 8.7Free plan
  2. Map My CustomersRoute Planning Software 8.4Paid

Strengths and trade-offs

  • GraphHopper — where it wins

    • Fleet optimization supports capacities, service times, and time windows
    • Traffic-aware planning, geocoding, matrices, and map matching included
    • Web, API, and self-hosted options support flexible deployments

    Where it doesn't

    • No mobile app or technician-dispatch workflow
    • No tracking or recurring routes
    • Free plan is limited to non-commercial use

  • Map My Customers — where it wins

    • Optimizes multi-stop routes with real-time traffic data
    • Combines territory management, check-ins, and offline mobile workflows
    • Connects with Salesforce, HubSpot, Dynamics 365, and other CRM tools

    Where it doesn't

    • Starts at $99 per user per month with annual billing
    • No free plan is available
    • Advanced intelligence features require higher-priced plans

More comparisons

All route planning software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update