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Head-to-head · Route Planning Software

Salesforce Maps vs GraphHopper

  • Updated Oct 2026
  • Both researched from official sources
  • 7 checks side by side
Higher score Salesforce Maps #1 in Route Planning Software 9.3/10 Paid ✓ 5 of 6 features See Salesforce Maps
GraphHopper #3 in Route Planning Software 8.7/10 Free plan Free plan✓ 0 of 6 features Visit GraphHopper

Salesforce Maps leads on 0 checks, GraphHopper on 1, and 6 are even. Who comes out ahead on the 7 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreSalesforce Maps · 9.3/10
  • Free planonly GraphHopper
  • Most featuresSalesforce Maps · 5 of 6

Salesforce Maps scores higher on our rubric for route planning software: 9.3 against 8.7 out of 10; our editors rank them #1 and #3.

GraphHopper offers free plan; Salesforce Maps doesn't.

Salesforce Maps is the better fit for salesforce customers needing native route planning. GraphHopper is the better fit for developers building routing into products.

  • Salesforce Maps fits best

    Salesforce customers needing native route planning

  • GraphHopper fits best

    Developers building routing into products

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Salesforce Maps 9.3/10 Visit ↗ GraphHopper 8.7/10 Visit ↗
At a glance
Editor score 9.3 8.7
Ranking #1 in Route Planning Software #3 in Route Planning Software
Best for Salesforce customers needing native route planning Developers building routing into products
Pricing model Paid Free plan + paid
Starting price $75/user/mo €69/mo
Free plan — ✓ (best)
Free trial — —
Deployment Cloud, Mobile Cloud, Self-hosted
Platforms Web, iOS, Android Web
Support Community, Docs Email, Phone, Community, Docs
Integrations 4 integrations 4 integrations
Built for Mid-market, Enterprise Solo, Small business, Mid-market, Enterprise
Features Salesforce Maps 5/6 · GraphHopper 0/6
Sales visit scheduling ✓ (best) Not checked yet
Territory management ✓ (best) Not checked yet
Appointment time windows ✓ (best) Not checked yet
Offline mobile access — Not checked yet
Multi-day planning ✓ (best) Not checked yet
CRM integrations ✓ (best) Not checked yet
Specs
Users included Not checked yet Not checked yet
Our review
Pros
  • Automated routes, schedules, and time-based appointment planning
  • Prioritizes accounts, contacts, and opportunities on interactive maps
  • Works across Salesforce, web, iOS, Android, and mobile workflows
  • Fleet optimization supports capacities, service times, and time windows
  • Traffic-aware planning, geocoding, matrices, and map matching included
  • Web, API, and self-hosted options support flexible deployments
Cons
  • Starts at $75 per user per month with annual billing
  • No free plan or current trial licenses
  • Offline mobile access is not included
  • No mobile app or technician-dispatch workflow
  • No tracking or recurring routes
  • Free plan is limited to non-commercial use
Our verdict

Salesforce Maps is a location-based sales and service application built on the Salesforce platform. It is designed for teams that coordinate customer visits and need field activity connected to CRM records. Users can plot accounts,…

Read the review →

GraphHopper is an API-based routing and route-optimization platform for developers building logistics, mobility, delivery, and field-service applications. Its product covers route planning for individual vehicles and fleets,…

Read the review →
  1. Salesforce MapsRoute Planning Software 9.3Paid
  2. GraphHopperRoute Planning Software 8.7Free plan

Strengths and trade-offs

  • Salesforce Maps — where it wins

    • Automated routes, schedules, and time-based appointment planning
    • Prioritizes accounts, contacts, and opportunities on interactive maps
    • Works across Salesforce, web, iOS, Android, and mobile workflows

    Where it doesn't

    • Starts at $75 per user per month with annual billing
    • No free plan or current trial licenses
    • Offline mobile access is not included

  • GraphHopper — where it wins

    • Fleet optimization supports capacities, service times, and time windows
    • Traffic-aware planning, geocoding, matrices, and map matching included
    • Web, API, and self-hosted options support flexible deployments

    Where it doesn't

    • No mobile app or technician-dispatch workflow
    • No tracking or recurring routes
    • Free plan is limited to non-commercial use

More comparisons

All route planning software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update