Map My Customers
Map My Customers: A field intelligence suite with strong routing, territories, CRM sync, and offline workflows. Ranked #22 of 30 in Field Sales Software by our editors (7.0/10); pricing: Paid; best for mature teams prioritizing field intelligence.
At a glance
- Editor score7.0 / 10
- PricingPaid
- Best forMature teams prioritizing field intelligence
- Free planNo
- Paid from$99/user/mo
- Visit planningYes
- Founded2015 · Cary, North Carolina, United States
- Facts checked20 Sep 2026
Where it wins
- Multi-stop routing uses real-time traffic data for field planning.
- GPS check-ins and offline logging support accountable mobile activity.
- Territory tools, CRM sync, dashboards, and AI assist manager workflows.
Where it doesn't
- Annual pricing starts at $99 per user per month.
- Advanced capabilities require the $139 or $199 plans.
- The platform is focused on field sales rather than general CRM use.
Our verdict on Map My Customers
Map My Customers is a field sales execution platform for outside sales teams, managers, and operations leaders. It brings territory mapping, route planning, activity capture, GPS-verified check-ins, CRM synchronization, and manager dashboards into web, iOS, and Android apps, with an API for connected workflows. Its stated industry coverage includes industrial distribution, medical devices, healthcare, manufacturing, and field service. Teams looking to coordinate representatives, accounts, visits, and territory performance are the clearest fit.
Pricing is organized across three paid annual plans. Industry Leader costs $99 per user per month and includes territory mapping, route planning, CRM synchronization, activity capture, calendar sync, and custom fields. Enterprise costs $139 per user per month and adds unlimited records, smart territory and demographic data, visual workflows and coaching, advanced reporting, goals and contests, and AI Field Agent. Field Intelligence costs $199 per user per month and adds executive headquarters features, AI executive summaries, AI-suggested actions, revenue and order intelligence, rep task and performance management, and a dedicated Field Strategy Engineer. There is no free plan, so smaller teams should weigh the annual per-seat commitment against their need for field-specific controls.
Its strongest functional area is field intelligence across the full visit cycle. Teams can create and assign territories by geography, account count, or revenue; optimize multi-stop routes; capture voice-to-text notes; scan business cards with OCR; track mileage; and synchronize activity with Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, or NetSuite. Calendar connections include Google Calendar, Microsoft Outlook, Microsoft Exchange, and Gmail, while Zapier and the public API extend the ecosystem. Offline activity logging with later synchronization is useful for representatives working beyond reliable connectivity. Choose Map My Customers when routing, territory oversight, check-ins, and field performance matter more than a broad general-purpose CRM.
Your product? Our editors can test Map My Customers in depth and publish a review, labelled as paid · from $149/mo →
Map My Customers pricing
All 3 Map My Customers plans and prices →
Map My Customers fact sheet
| Free plan | No |
|---|---|
| Paid from | $99/user/mo |
| Visit planning | Yes |
| Territory management | Yes |
| Route optimization | Yes |
| Lead capture | Yes |
| Order capture | Not verified |
| Offline mobile access | Yes |
| Visit check-in tracking | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | SOC 2, GDPR, HIPAA, SSO/SAML |
| Support | Email, Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 11 integrations: Salesforce, HubSpot, Microsoft Dynamics 365, Zoho CRM, NetSuite, Google Calendar … See all → |
| Pricing | Paid (source) |
| Website | mapmycustomers.com |
| Facts checked | 20 Sep 2026 |
Map My Customers integrations
Map My Customers lists 11 integrations on its own site.
- Salesforce
- HubSpot
- Microsoft Dynamics 365
- Zoho CRM
- NetSuite
- Google Calendar
- Microsoft Outlook
- Microsoft Exchange
- Gmail
- Zapier
- Public API
See all Map My Customers integrations →
Alternatives to Map My Customers
- FieldAssistA broad field-sales platform for offline execution, ordering, distribution, and retail operations.9.4
- BeatRouteA broad field-sales suite for teams managing territories, visits, orders, stock, and routes.9.2
- PepperiA strong fit for B2B ordering and direct-store-delivery teams needing mobile depth.9.1
See all Map My Customers alternatives →
Also Ranked In
Map My Customers is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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