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Head-to-head · Route Planning Software

Route4Me vs Map My Customers

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Route4Me #2 in Route Planning Software 8.8/10 Free plan · 7-day trial Free planFree trial✓ 0 of 6 features Visit Route4Me
Map My Customers #6 in Route Planning Software 8.4/10 Paid ✓ 1 of 6 features Try Map My Customers

Route4Me leads on 1 check, Map My Customers on 0, and 1 is even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreRoute4Me · 8.8/10
  • Free planonly Route4Me
  • Free trialonly Route4Me
  • Most featuresMap My Customers · 1 of 6

Route4Me scores higher on our rubric for route planning software: 8.8 against 8.4 out of 10; our editors rank them #2 and #6.

Route4Me offers free plan; Map My Customers doesn't.

Route4Me is the better fit for most route-heavy teams needing broad coverage. Map My Customers is the better fit for premium field-intelligence teams with CRM workflows.

  • Route4Me fits best

    Most route-heavy teams needing broad coverage

  • Map My Customers fits best

    Premium field-intelligence teams with CRM workflows

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Side by side

Feature Route4Me 8.8/10 Visit ↗ Map My Customers 8.4/10 Visit ↗
At a glance
Editor score 8.8 8.4
Ranking #2 in Route Planning Software #6 in Route Planning Software
Best for Most route-heavy teams needing broad coverage Premium field-intelligence teams with CRM workflows
Pricing model Free plan + paid Paid
Starting price $79.99/yr $99/user/mo
Free plan ✓ (best) —
Free trial 7 days —
Deployment Cloud, Mobile Cloud, Mobile
Platforms Web, iOS, Android Web, iOS, Android
Support Email, Live chat, Phone, Docs · 24/7 Email, Phone, Docs
Compliance HIPAA SOC 2, GDPR, HIPAA, SSO/SAML
Integrations 13 integrations 11 integrations
Built for Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Features Route4Me 0/6 · Map My Customers 1/6
Sales visit scheduling Not checked yet Not checked yet
Territory management Not checked yet ✓ (best)
Appointment time windows Not checked yet Not checked yet
Offline mobile access Not checked yet Not checked yet
Multi-day planning Not checked yet Not checked yet
CRM integrations Not checked yet Not checked yet
Specs
Users included Not checked yet Not checked yet
Our review
Pros
  • Plans and reoptimizes multi-stop routes with time windows
  • Supports dispatch, live tracking, navigation and proof of delivery
  • Connects with ERP, CRM, ecommerce and telematics systems
  • Optimizes multi-stop routes with real-time traffic data
  • Combines territory management, check-ins, and offline mobile workflows
  • Connects with Salesforce, HubSpot, Dynamics 365, and other CRM tools
Cons
  • The Free plan supports up to 10 stops
  • Free routes are retained for only 7 days
  • Advanced optimization packages use contact-sales pricing
  • Starts at $99 per user per month with annual billing
  • No free plan is available
  • Advanced intelligence features require higher-priced plans
Our verdict

Route4Me is a last-mile route optimization platform for delivery, field-service and logistics teams. It combines multi-stop planning, dispatch, driver navigation, real-time GPS tracking, proof of delivery or service, recurring routing and…

Read the review →

Map My Customers is a field sales execution platform for outside sales teams, sales managers, and operations leaders. It brings territory mapping, route planning, activity capture, GPS-verified visit check-ins, CRM synchronization, and…

Read the review →
  1. Route4MeRoute Planning Software 8.8Free plan · 7-day trial
  2. Map My CustomersRoute Planning Software 8.4Paid

Strengths and trade-offs

  • Route4Me — where it wins

    • Plans and reoptimizes multi-stop routes with time windows
    • Supports dispatch, live tracking, navigation and proof of delivery
    • Connects with ERP, CRM, ecommerce and telematics systems

    Where it doesn't

    • The Free plan supports up to 10 stops
    • Free routes are retained for only 7 days
    • Advanced optimization packages use contact-sales pricing

  • Map My Customers — where it wins

    • Optimizes multi-stop routes with real-time traffic data
    • Combines territory management, check-ins, and offline mobile workflows
    • Connects with Salesforce, HubSpot, Dynamics 365, and other CRM tools

    Where it doesn't

    • Starts at $99 per user per month with annual billing
    • No free plan is available
    • Advanced intelligence features require higher-priced plans

More comparisons

All route planning software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update