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Head-to-head · Shared Inbox Software

Drag vs Gmelius

  • Updated Oct 2026
  • Both researched from official sources
  • 6 checks side by side
Higher score Drag #5 in Shared Inbox Software 8.9/10 7-day trial Free trial✓ 4 of 4 features Visit Drag
Gmelius #8 in Shared Inbox Software 8.6/10 7-day trial Free trial✓ 0 of 4 features Visit Gmelius

Drag leads on 1 check, Gmelius on 0, and 5 are even. Who comes out ahead on the 6 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreDrag · 8.9/10
  • Lowest starting priceDrag · $12/user/mo
  • Free trialboth
  • Most featuresDrag · 4 of 4

Drag scores higher on our rubric for shared inbox software: 8.9 against 8.6 out of 10; our editors rank them #5 and #8.

Drag is cheaper to start at $12/user/mo against $19/user/mo.

Drag is the better fit for gmail teams needing board-based workflows. Gmelius is the better fit for gmail teams prioritizing AI productivity.

  • Drag fits best

    Gmail teams needing board-based workflows

  • Gmelius fits best

    Gmail teams prioritizing AI productivity

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Side by side

Feature Drag 8.9/10 Visit ↗ Gmelius 8.6/10 Visit ↗
At a glance
Editor score 8.9 8.6
Ranking #5 in Shared Inbox Software #8 in Shared Inbox Software
Best for Gmail teams needing board-based workflows Gmail teams prioritizing AI productivity
Pricing model Paid Paid
Starting price $12/user/mo (best) $19/user/mo
Free plan — —
Free trial 7 days 7 days
Free trial length 7 days 7 days
Deployment Cloud, Desktop, Mobile, Browser extension Cloud, Browser extension, Mobile
Platforms Web, Windows, macOS, iOS, Android, Chrome extension Web, iOS, Android, Chrome extension
Integrations 6 integrations 13 integrations
Features Drag 4/4 · Gmelius 0/4
Internal comments ✓ (best) Not checked yet
Collision detection ✓ (best) Not checked yet
Assignment automation ✓ (best) Not checked yet
Mobile apps ✓ (best) Not checked yet
Specs
Shared mailboxes Not checked yet Not checked yet
Mail platforms Gmail Not checked yet
Our review
Pros
  • Kanban, list, and preview views organize shared Gmail conversations.
  • Assignments, collision detection, and routing support team collaboration.
  • Varley, Drag's AI, tags, summarises and drafts replies, included from the $18 Plus plan.
  • Assign conversations, route them round-robin, and collaborate on drafts.
  • Automate email workflows with rules, auto-responses, and SLAs.
  • AI assists with drafting, sorting, and follow-ups in Gmail.
Cons
  • The workflow is centered on Gmail rather than multiple mail platforms.
  • The $12-per-user monthly starting price requires annual billing.
  • WhatsApp, Varley Agents, API and MCP access, and round-robin assignment require the Pro plan.
  • Requires a paid plan after the 7-day Growth trial.
  • The $19 annual entry plan is for Meli, not shared inbox features.
  • Designed around Gmail and Google Workspace, not as a general email client.
Our verdict

Drag turns Gmail into a shared workspace for customer email and team workflows. Teams can organize conversations in Kanban, list, or preview board views, assign work, add private notes, collaborate on drafts, and detect duplicate replies.…

Read the review →

Gmelius adds shared inboxes and collaboration tools to Gmail and Google Workspace. It suits teams that already work in Gmail and want to assign conversations, share labels, collaborate on drafts, and automate email workflows without moving…

Read the review →
  1. DragShared Inbox Software 8.97-day trial
  2. GmeliusShared Inbox Software 8.67-day trial

Strengths and trade-offs

  • Drag — where it wins

    • Kanban, list, and preview views organize shared Gmail conversations.
    • Assignments, collision detection, and routing support team collaboration.
    • Varley, Drag's AI, tags, summarises and drafts replies, included from the $18 Plus plan.
    • Starter includes web, desktop, and mobile apps plus 10 automation rules.

    Where it doesn't

    • The workflow is centered on Gmail rather than multiple mail platforms.
    • The $12-per-user monthly starting price requires annual billing.
    • WhatsApp, Varley Agents, API and MCP access, and round-robin assignment require the Pro plan.

  • Gmelius — where it wins

    • Assign conversations, route them round-robin, and collaborate on drafts.
    • Automate email workflows with rules, auto-responses, and SLAs.
    • AI assists with drafting, sorting, and follow-ups in Gmail.

    Where it doesn't

    • Requires a paid plan after the 7-day Growth trial.
    • The $19 annual entry plan is for Meli, not shared inbox features.
    • Designed around Gmail and Google Workspace, not as a general email client.
  • Drag8.9/10 · 7-day trial

    Drag adds assignments, automation, visual boards and its AI, Varley, to shared inboxes in Gmail.

    Visit DragFull verdict →
  • Gmelius8.6/10 · 7-day trial

    A Gmail-centered shared inbox with AI and workflow tools, priced per user.

    Visit GmeliusFull verdict →

More comparisons

All shared inbox software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update