Dialpad Connect vs NFON Cloudya

Dialpad Connect8.7Visit NFON Cloudya8.6Visit

Higher score Dialpad Connect #4 in Business Phone Systems 8.7/10 14-day trial Free trial✓ 3 of 3 features Visit Dialpad

vs

NFON Cloudya #5 in Business Phone Systems 8.6/10 Paid ✓ 3 of 3 features Visit NFON Cloudya

• Dialpad Connect fits best

  Teams prioritizing AI-assisted business calling

• NFON Cloudya fits best

  Budget-conscious hosted PBX buyers

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Side by side

Feature	Dialpad Connect 8.7/10 Visit ↗	NFON Cloudya 8.6/10 Visit ↗
At a glance
Editor score	8.7	8.6
Ranking	#4 in Business Phone Systems	#5 in Business Phone Systems
Best for	Teams prioritizing AI-assisted business calling	Budget-conscious hosted PBX buyers
Pricing model	Paid	Paid
Starting price	—	€6.80/user/mo
Free plan	—	—
Free trial	14 days	—
Deployment	Cloud, Mobile, Browser extension	Cloud, Browser extension
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Live chat, Phone, Tickets, Docs · 24/7	Phone, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, SSO/SAML	ISO 27001, GDPR, SSO/SAML, 2FA
Integrations	12 integrations	300+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Dialpad Connect 3/3 · NFON Cloudya 3/3
Auto attendant	✓	✓
Voicemail transcription	✓	✓
Desktop and mobile apps	✓	✓
Specs
Included users	Not checked yet	Not checked yet
Business numbers	Multiple	Multiple
Call routing	Custom	Custom
Our review
Pros	AI transcription, summaries, and voicemail transcription Calling, messaging, meetings, routing, and IVR in one service Web, Windows, macOS, iOS, and Android coverage	Hosted PBX includes routing, queues, IVR, and holiday exceptions AI voicemail transcription and conversation summaries are available Web, desktop, and mobile apps support major operating systems
Cons	No free plan is available Enterprise requires a 100-user minimum Monthly billing costs more than annual billing	Business Premium is required for softphone and AI summaries Published pricing is stated as valid for Germany Integration breadth is narrower than broader business phone platforms
Our verdict	Dialpad Connect is a cloud business communications platform for small teams, distributed organizations, and enterprises. It brings business voice calling, video meetings, SMS/MMS, team messaging, virtual local and toll-free numbers, call… Read the review →	NFON Cloudya is a cloud-based business phone system for organisations of different sizes, including small, mid-sized, and enterprise organisations. It provides hosted PBX telephony through web, desktop, and mobile apps, with call routing,… Read the review →

Strengths and trade-offs

• Dialpad Connect — where it wins

  • AI transcription, summaries, and voicemail transcription
  • Calling, messaging, meetings, routing, and IVR in one service
  • Web, Windows, macOS, iOS, and Android coverage

  Where it doesn't

  • No free plan is available
  • Enterprise requires a 100-user minimum
  • Monthly billing costs more than annual billing

• NFON Cloudya — where it wins

  • Hosted PBX includes routing, queues, IVR, and holiday exceptions
  • AI voicemail transcription and conversation summaries are available
  • Web, desktop, and mobile apps support major operating systems

  Where it doesn't

  • Business Premium is required for softphone and AI summaries
  • Published pricing is stated as valid for Germany
  • Integration breadth is narrower than broader business phone platforms

• Dialpad Connect8.7/10 · 14-day trial

  A unified business phone system with AI transcription, summaries, routing, and meetings.

  Visit DialpadFull verdict →
• NFON Cloudya8.6/10 · Paid

  A cost-conscious hosted PBX with core routing, apps, CRM integrations, and AI voicemail tools.

  Visit NFON CloudyaFull verdict →