Zoom Phone vs NFON Cloudya

Zoom Phone9.2Visit NFON Cloudya8.6Visit

Higher score Zoom Phone #1 in Business Phone Systems 9.2/10 Paid ✓ 3 of 3 features Visit Zoom Phone

vs

NFON Cloudya #5 in Business Phone Systems 8.6/10 Paid ✓ 3 of 3 features Visit NFON Cloudya

• Zoom Phone fits best

  Businesses wanting low-cost, broad cloud calling

• NFON Cloudya fits best

  Budget-conscious hosted PBX buyers

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Side by side

Feature	Zoom Phone 9.2/10 Visit ↗	NFON Cloudya 8.6/10 Visit ↗
At a glance
Editor score	9.2	8.6
Ranking	#1 in Business Phone Systems	#5 in Business Phone Systems
Best for	Businesses wanting low-cost, broad cloud calling	Budget-conscious hosted PBX buyers
Pricing model	Paid	Paid
Starting price	$10/user/mo	€6.80/user/mo
Free plan	—	—
Free trial	—	—
Deployment	Cloud, Desktop, Mobile	Cloud, Browser extension
Platforms	Web, Windows, macOS, Linux, iOS, Android	Web, Windows, macOS, iOS, Android
Support	Phone, Community, Docs	Phone, Docs
Compliance	SOC 2, HIPAA	ISO 27001, GDPR, SSO/SAML, 2FA
Integrations	7 integrations	300+ integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features Zoom Phone 3/3 · NFON Cloudya 3/3
Auto attendant	✓	✓
Voicemail transcription	✓	✓
Desktop and mobile apps	✓	✓
Specs
Included users	Not checked yet	Not checked yet
Business numbers	Multiple	Multiple
Call routing	Custom	Custom
Our review
Pros	Cloud PBX with metered, unlimited, and global calling plans Routing, auto receptionists, IVR, queues, shared lines, and forwarding Desktop, mobile, web, API access, and broad business integrations	Hosted PBX includes routing, queues, IVR, and holiday exceptions AI voicemail transcription and conversation summaries are available Web, desktop, and mobile apps support major operating systems
Cons	There is no free plan The $10 plan uses metered calling Pricing varies by region, plan, billing cycle, and bundling	Business Premium is required for softphone and AI summaries Published pricing is stated as valid for Germany Integration breadth is narrower than broader business phone platforms
Our verdict	Zoom Phone is a cloud-based business phone system for organizations that need business calling across desktop, mobile, web, and compatible desk-phone devices. It combines business numbers, domestic and international calling, SMS and MMS,… Read the review →	NFON Cloudya is a cloud-based business phone system for organisations of different sizes, including small, mid-sized, and enterprise organisations. It provides hosted PBX telephony through web, desktop, and mobile apps, with call routing,… Read the review →

Strengths and trade-offs

• Zoom Phone — where it wins

  • Cloud PBX with metered, unlimited, and global calling plans
  • Routing, auto receptionists, IVR, queues, shared lines, and forwarding
  • Desktop, mobile, web, API access, and broad business integrations

  Where it doesn't

  • There is no free plan
  • The $10 plan uses metered calling
  • Pricing varies by region, plan, billing cycle, and bundling

• NFON Cloudya — where it wins

  • Hosted PBX includes routing, queues, IVR, and holiday exceptions
  • AI voicemail transcription and conversation summaries are available
  • Web, desktop, and mobile apps support major operating systems

  Where it doesn't

  • Business Premium is required for softphone and AI summaries
  • Published pricing is stated as valid for Germany
  • Integration breadth is narrower than broader business phone platforms

• Zoom Phone9.2/10 · Paid

  A paid cloud phone system with broad calling, routing, messaging, and integration coverage.

  Visit Zoom PhoneFull verdict →
• NFON Cloudya8.6/10 · Paid

  A cost-conscious hosted PBX with core routing, apps, CRM integrations, and AI voicemail tools.

  Visit NFON CloudyaFull verdict →