NFON Cloudya
NFON Cloudya: A cost-conscious hosted PBX with core routing, apps, CRM integrations, and AI voicemail tools. Ranked #5 of 166 in Business Phone Systems by our editors (8.6/10); pricing: Paid; best for budget-conscious hosted PBX buyers.
At a glance
- Editor score8.6 / 10
- PricingPaid
- Best forBudget-conscious hosted PBX buyers
- Free planNo
- Paid from€6.80/user/mo
- Business numbersMultiple
- Founded2007 · Munich, Germany
- Facts checked22 Sep 2026
Where it wins
- Hosted PBX includes routing, queues, IVR, and holiday exceptions
- AI voicemail transcription and conversation summaries are available
- Web, desktop, and mobile apps support major operating systems
Where it doesn't
- Business Premium is required for softphone and AI summaries
- Published pricing is stated as valid for Germany
- Integration breadth is narrower than broader business phone platforms
Our verdict on NFON Cloudya
NFON Cloudya is a cloud-based business phone system for organisations of different sizes, including small, mid-sized, and enterprise organisations. It provides hosted PBX telephony through web, desktop, and mobile apps, with call routing, call queues, interactive voice response menus, voicemail, international and local phone numbers, and number porting. Its platform coverage includes web, Windows, macOS, iOS, and Android, making it suitable for teams that need business calling across office and mobile devices.
Pricing is split between two paid licenses. Cloudya Business Standard License costs €6.80 per user per month with monthly billing. Cloudya Business Premium License costs €9.90 per user per month and adds a softphone, AI transcription and conversation summaries, and Meet & Share video meetings. There is no free plan. The displayed pricing applies to Germany, while prices differ across NFON operating countries, so organisations operating elsewhere should review the applicable local pricing before choosing a tier. Buyers focused on core hosted telephony may find Standard sufficient, while teams wanting the additional calling and AI features need Premium.
Cloudya’s feature set is focused on business communications and includes CRM integration with 300+ platforms, with Salesforce, HubSpot, SAP, and Microsoft Teams listed as integrations. Security options include two-factor authentication and single sign-on. Call handling is a clear strength: routing can use time periods and holiday exceptions, and teams can combine queues, IVR menus, voicemail, and AI voicemail-to-text transcription. Cloudya suits organisations seeking a paid hosted PBX with broad device access and CRM connectivity. An alternative may be more appropriate for buyers that require a wider verified ecosystem or more detailed platform and integration coverage.
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NFON Cloudya pricing
All 2 NFON Cloudya plans and prices →
NFON Cloudya fact sheet
| Free plan | No |
|---|---|
| Paid from | €6.80/user/mo |
| Included users | Not verified |
| Business numbers | Multiple |
| Auto attendant | Yes |
| Call routing | Custom |
| Voicemail transcription | Yes |
| Desktop and mobile apps | Yes |
| Deployment | Cloud, Browser extension |
| Platforms | Web, Windows, macOS, iOS, Android |
| Compliance & security | ISO 27001, GDPR, SSO/SAML, 2FA |
| Support | Phone, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 300+ integrations: Salesforce, HubSpot, SAP, Microsoft Teams |
| Pricing | Paid (source) |
| Website | nfon.com |
| Facts checked | 22 Sep 2026 |
NFON Cloudya integrations
NFON Cloudya lists 300+ integrations on its own site — the 4 named here are the ones its pages call out.
- Salesforce
- HubSpot
- SAP
- Microsoft Teams
Alternatives to NFON Cloudya
- Zoom PhoneA paid cloud phone system with broad calling, routing, messaging, and integration coverage.9.2
- RingCentral RingEXA broad cloud communications suite for established organizations with complex calling needs.9.1
- NextivaA broad business phone platform for teams that need calling, messaging, routing, and analytics.8.8
See all NFON Cloudya alternatives →
NFON Cloudya vs the competition
- NFON Cloudya vs Zoom Phone
- NFON Cloudya vs RingCentral RingEX
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- NFON Cloudya vs PanTerra Streams.AI
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Also Ranked In
NFON Cloudya is ranked in 5 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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