NFON Cloudya vs 3CX

NFON Cloudya8.6Visit 3CX8.5Visit

Higher score NFON Cloudya #5 in Business Phone Systems 8.6/10 Paid ✓ 3 of 3 features Visit NFON Cloudya

vs

3CX #6 in Business Phone Systems 8.5/10 Free plan Free plan✓ 3 of 3 features Visit 3CX

• NFON Cloudya fits best

  Budget-conscious hosted PBX buyers

• 3CX fits best

  Teams wanting maximum PBX breadth and flexibility

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Side by side

Feature	NFON Cloudya 8.6/10 Visit ↗	3CX 8.5/10 Visit ↗
At a glance
Editor score	8.6	8.5
Ranking	#5 in Business Phone Systems	#6 in Business Phone Systems
Best for	Budget-conscious hosted PBX buyers	Teams wanting maximum PBX breadth and flexibility
Pricing model	Paid	Free plan + paid
Starting price	€6.80/user/mo	$300/yr
Free plan	—	✓ (best)
Free trial	—	—
Deployment	Cloud, Browser extension	Cloud, Self-hosted, Desktop, Mobile
Platforms	Web, Windows, macOS, iOS, Android	Web, Windows, macOS, Linux, iOS, Android
Support	Phone, Docs	Community, Docs
Integrations	300+ integrations	10 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features NFON Cloudya 3/3 · 3CX 3/3
Auto attendant	✓	✓
Voicemail transcription	✓	✓
Desktop and mobile apps	✓	✓
Specs
Included users	Not checked yet	40 users
Business numbers	Multiple	Not checked yet
Call routing	Custom	Advanced
Our review
Pros	Hosted PBX includes routing, queues, IVR, and holiday exceptions AI voicemail transcription and conversation summaries are available Web, desktop, and mobile apps support major operating systems	Free plan supports up to 40 users Advanced call flows, IVR, queues and routing scripts Broad apps, integrations, messaging and deployment options
Cons	Business Premium is required for softphone and AI summaries Published pricing is stated as valid for Germany Integration breadth is narrower than broader business phone platforms	Paid pricing is billed annually per system Free edition is limited to very small deployments Business numbers generally require a SIP trunk provider
Our verdict	NFON Cloudya is a cloud-based business phone system for organisations of different sizes, including small, mid-sized, and enterprise organisations. It provides hosted PBX telephony through web, desktop, and mobile apps, with call routing,… Read the review →	3CX is a software-based business communications platform for organizations that need PBX calling, contact center capabilities and flexible deployment. It combines SIP trunk support, auto attendants, multi-level IVR, call queues, ring… Read the review →

Strengths and trade-offs

• NFON Cloudya — where it wins

  • Hosted PBX includes routing, queues, IVR, and holiday exceptions
  • AI voicemail transcription and conversation summaries are available
  • Web, desktop, and mobile apps support major operating systems

  Where it doesn't

  • Business Premium is required for softphone and AI summaries
  • Published pricing is stated as valid for Germany
  • Integration breadth is narrower than broader business phone platforms

• 3CX — where it wins

  • Free plan supports up to 40 users
  • Advanced call flows, IVR, queues and routing scripts
  • Broad apps, integrations, messaging and deployment options

  Where it doesn't

  • Paid pricing is billed annually per system
  • Free edition is limited to very small deployments
  • Business numbers generally require a SIP trunk provider

• NFON Cloudya8.6/10 · Paid

  A cost-conscious hosted PBX with core routing, apps, CRM integrations, and AI voicemail tools.

  Visit NFON CloudyaFull verdict →
• 3CX8.5/10 · Free plan

  A broad, capacity-priced phone system for teams that need routing flexibility.

  Visit 3CXFull verdict →