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Head-to-head · Inside Sales Software

Close vs Convoso

  • Updated Oct 2026
  • Both researched from official sources
  • 2 checks side by side
Higher score Close #5 in Inside Sales Software 8.5/10 14-day trial Free trial✓ 1 of 5 features Visit Close
Convoso #8 in Inside Sales Software 8.2/10 Pricing on request ✓ 0 of 5 features Visit Convoso

Close leads on 0 checks, Convoso on 0, and 2 are even. Who comes out ahead on the 2 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Highest scoreClose · 8.5/10
  • Free trialonly Close
  • Most featuresClose · 1 of 5

Close scores higher on our rubric for inside sales software: 8.5 against 8.2 out of 10; our editors rank them #5 and #8.

Close is the better fit for small teams wanting an affordable calling CRM. Convoso is the better fit for mid-market teams running inbound and outbound campaigns.

  • Close fits best

    Small teams wanting an affordable calling CRM

  • Convoso fits best

    Mid-market teams running inbound and outbound campaigns

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature Close 8.5/10 Visit ↗ Convoso 8.2/10 Visit ↗
At a glance
Editor score 8.5 8.2
Ranking #5 in Inside Sales Software #8 in Inside Sales Software
Best for Small teams wanting an affordable calling CRM Mid-market teams running inbound and outbound campaigns
Pricing model Paid Paid
Starting price $9/user/mo Pricing on request
Free plan — Not checked yet
Free trial 14 days —
Deployment Cloud, Desktop, Mobile Cloud
Platforms Web, Windows, macOS, iOS, Android Web
Support Email, Phone, Community, Docs Email, Phone
Compliance SOC 2, GDPR, 2FA SOC 2
Integrations 100+ integrations 1 integrations
Built for Solo, Small business, Mid-market Mid-market, Enterprise
Features Close 1/5 · Convoso 0/5
Power dialer Not checked yet Not checked yet
Sales engagement Not checked yet Not checked yet
Lead routing Not checked yet Not checked yet
Call recording Not checked yet Not checked yet
Email sync ✓ (best) Not checked yet
Specs
Outreach channels Not checked yet Not checked yet
Our review
Pros
  • Built-in calling, SMS, email sync and pipeline management
  • Automated workflows with email, call, SMS and task steps
  • Web, desktop and mobile apps with API access
  • Offers predictive, power, progressive, preview, and click-to-call dialing
  • Combines voice, SMS, and email workflows with inbound queues and IVR
  • Includes campaign management, retry automation, analytics, and compliance controls
Cons
  • No free plan; advanced controls require higher-priced tiers
  • Telephony usage and AI credits may be billed separately
  • Predictive dialing and live coaching start on Scale
  • Pricing is customized, so buyers need a quote to compare costs
  • No free trial is offered; Convoso offers demos instead
  • Salesforce is the only listed integration
Our verdict

Close is a sales CRM for founders, solo representatives and sales teams. It combines lead and contact management with opportunity pipelines, two-way email synchronization, built-in calling and SMS, reporting, forms, task management and…

Read the review →

Convoso is a cloud contact center platform for sales and lead generation teams, including mid-market and enterprise operations focused on dialing and campaign execution. Its core is a broad choice of outbound modes—predictive, power,…

Read the review →
  1. CloseInside Sales Software 8.514-day trial
  2. ConvosoInside Sales Software 8.2Pricing on request

Strengths and trade-offs

  • Close — where it wins

    • Built-in calling, SMS, email sync and pipeline management
    • Automated workflows with email, call, SMS and task steps
    • Web, desktop and mobile apps with API access

    Where it doesn't

    • No free plan; advanced controls require higher-priced tiers
    • Telephony usage and AI credits may be billed separately
    • Predictive dialing and live coaching start on Scale

  • Convoso — where it wins

    • Offers predictive, power, progressive, preview, and click-to-call dialing
    • Combines voice, SMS, and email workflows with inbound queues and IVR
    • Includes campaign management, retry automation, analytics, and compliance controls

    Where it doesn't

    • Pricing is customized, so buyers need a quote to compare costs
    • No free trial is offered; Convoso offers demos instead
    • Salesforce is the only listed integration
  • Close8.5/10 · 14-day trial

    A calling-first CRM for small teams, with advanced controls reserved for higher tiers.

    Visit CloseFull verdict →
  • Convoso8.2/10 · Pricing on request

    A dialing-focused cloud contact center for teams coordinating high-volume sales outreach.

    Visit ConvosoFull verdict →

More comparisons

All inside sales software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated · How we research and update