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Head-to-head · CRM Software

Salesmate vs Capsule CRM

  • Updated Sep 2026
  • Both researched from official sources
  • 8 checks side by side
Salesmate #22 in CRM Software 5.9/10 From $23/user/mo · 15-day trial Free trial✓ 5 of 6 features Visit Salesmate
Capsule CRM #23 in CRM Software 5.9/10 Free plan · 14-day trial Free planFree trial✓ 5 of 6 features Visit Capsule CRM

Salesmate leads on 0 checks, Capsule CRM on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

  • Free planonly Capsule CRM
  • Free trialboth

Salesmate and Capsule CRM score identically on our rubric (5.9 out of 10) for crm software; Salesmate sits at #22 and Capsule CRM at #23 in our editorial ranking, so the choice comes down to fit.

Capsule CRM offers free plan; Salesmate doesn't.

Salesmate is the better fit for teams needing CRM, calling, and messaging. Capsule CRM is the better fit for simple CRM with a useful free tier.

  • Salesmate fits best

    Teams needing CRM, calling, and messaging

  • Capsule CRM fits best

    Simple CRM with a useful free tier

Advertiser disclosure: iTechGuides is reader-supported. We may earn a commission when you click some links. How we rank.

Side by side

Feature Salesmate 5.9/10 Visit ↗ Capsule CRM 5.9/10 Visit ↗
At a glance
Editor score 5.9 5.9
Ranking #22 in CRM Software #23 in CRM Software
Best for Teams needing CRM, calling, and messaging Simple CRM with a useful free tier
Pricing model Paid Free plan + paid
Starting price $23/user/mo Not published
Free plan — ✓ (best)
Free trial ✓ ✓
Free trial length 15 days · no card needed 14 days · no card needed
Deployment Cloud, Mobile, Browser extension Cloud, Mobile
Platforms Web, iOS, Android, Chrome extension Web, iOS, Android
Support Email, Live chat, Phone, Community, Docs · 24/7 Email, Docs
Compliance SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML SOC 2, GDPR, PCI DSS, 2FA
Integrations 700+ integrations 100+ integrations
Built for Small business, Mid-market, Enterprise Solo, Small business, Mid-market
Features Salesmate 5/6 · Capsule CRM 5/6
Visual sales pipeline ✓ ✓
Email sync ✓ ✓
Marketing automation ✓ ✓
AI features ✓ ✓
Mobile app ✓ ✓
Open source — Not published
Our review
Pros
  • Combines pipelines, email, calling, texting, and marketing automation
  • Supports web, mobile, Chrome extension, API, and named integrations
  • Adds workflows, scheduling, reports, and AI assistants across sales operations
  • Free plan includes contacts, opportunities, pipelines, and email connection
  • Visual pipelines, tasks, reporting, automation, and project boards
  • iOS and Android apps offer offline access and synchronization
Cons
  • No free plan; the monthly starting price is $23 per user
  • More advanced capabilities require the Pro or Business tiers
  • Its integration set centers on a defined list of connected platforms
  • The Free plan is limited to two users
  • Advanced capacity and project expansions require higher tiers
  • Ultimate pricing requires contacting sales
Our verdict

Salesmate is a CRM and customer-operations platform for startups, small and midsize businesses, and enterprise teams. It brings together contact, company, deal, activity, pipeline, conversation, email, support, reporting, calling, texting,…

Read the review →

Capsule CRM is a cloud-based customer relationship management system for individuals, small businesses, sales teams, and growing organizations. It brings contacts, conversations, opportunities, tasks, projects, reporting, and sales…

Read the review →
  1. SalesmateCRM Software 5.9From $23/user/mo · 15-day trial
  2. Capsule CRMCRM Software 5.9Free plan · 14-day trial

Strengths and trade-offs

  • Salesmate — where it wins

    • Combines pipelines, email, calling, texting, and marketing automation
    • Supports web, mobile, Chrome extension, API, and named integrations
    • Adds workflows, scheduling, reports, and AI assistants across sales operations

    Where it doesn't

    • No free plan; the monthly starting price is $23 per user
    • More advanced capabilities require the Pro or Business tiers
    • Its integration set centers on a defined list of connected platforms
  • Capsule CRM — where it wins

    • Free plan includes contacts, opportunities, pipelines, and email connection
    • Visual pipelines, tasks, reporting, automation, and project boards
    • iOS and Android apps offer offline access and synchronization

    Where it doesn't

    • The Free plan is limited to two users
    • Advanced capacity and project expansions require higher tiers
    • Ultimate pricing requires contacting sales
  • Salesmate5.9/10 · From $23/user/mo · 15-day trial

    A broad CRM for teams that need pipelines, communications, automation, and AI in one platform.

    Visit SalesmateFull verdict →
  • Capsule CRM5.9/10 · Free plan · 14-day trial

    A straightforward CRM with a capable free plan and room to scale.

    Visit Capsule CRMFull verdict →

Guides on CRM software

Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

Last updated · How we research and update