Head-to-head · CRM Software
Salesmate vs Capsule CRM
Salesmate leads on 0 checks, Capsule CRM on 1, and 7 are even. Who comes out ahead on the 8 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.
Our verdict
- Free planonly Capsule CRM
- Free trialboth
Salesmate and Capsule CRM score identically on our rubric (5.9 out of 10) for crm software; Salesmate sits at #22 and Capsule CRM at #23 in our editorial ranking, so the choice comes down to fit.
Capsule CRM offers free plan; Salesmate doesn't.
Salesmate is the better fit for teams needing CRM, calling, and messaging. Capsule CRM is the better fit for simple CRM with a useful free tier.
- Salesmate fits best
Teams needing CRM, calling, and messaging
- Capsule CRM fits best
Simple CRM with a useful free tier
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Side by side
| Feature | Salesmate 5.9/10 Visit ↗ | Capsule CRM 5.9/10 Visit ↗ |
|---|---|---|
| At a glance | ||
| Editor score | 5.9 | 5.9 |
| Ranking | #22 in CRM Software | #23 in CRM Software |
| Best for | Teams needing CRM, calling, and messaging | Simple CRM with a useful free tier |
| Pricing model | Paid | Free plan + paid |
| Starting price | $23/user/mo | Not published |
| Free plan | — | ✓ (best) |
| Free trial | ✓ | ✓ |
| Free trial length | 15 days · no card needed | 14 days · no card needed |
| Deployment | Cloud, Mobile, Browser extension | Cloud, Mobile |
| Platforms | Web, iOS, Android, Chrome extension | Web, iOS, Android |
| Support | Email, Live chat, Phone, Community, Docs · 24/7 | Email, Docs |
| Compliance | SOC 2, ISO 27001, GDPR, HIPAA, SSO/SAML | SOC 2, GDPR, PCI DSS, 2FA |
| Integrations | 700+ integrations | 100+ integrations |
| Built for | Small business, Mid-market, Enterprise | Solo, Small business, Mid-market |
| Features Salesmate 5/6 · Capsule CRM 5/6 | ||
| Visual sales pipeline | ✓ | ✓ |
| Email sync | ✓ | ✓ |
| Marketing automation | ✓ | ✓ |
| AI features | ✓ | ✓ |
| Mobile app | ✓ | ✓ |
| Open source | — | Not published |
| Our review | ||
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| Our verdict | Salesmate is a CRM and customer-operations platform for startups, small and midsize businesses, and enterprise teams. It brings together contact, company, deal, activity, pipeline, conversation, email, support, reporting, calling, texting,… Read the review → |
Capsule CRM is a cloud-based customer relationship management system for individuals, small businesses, sales teams, and growing organizations. It brings contacts, conversations, opportunities, tasks, projects, reporting, and sales… Read the review → |
Strengths and trade-offs
Salesmate — where it wins
- Combines pipelines, email, calling, texting, and marketing automation
- Supports web, mobile, Chrome extension, API, and named integrations
- Adds workflows, scheduling, reports, and AI assistants across sales operations
Where it doesn't
- No free plan; the monthly starting price is $23 per user
- More advanced capabilities require the Pro or Business tiers
- Its integration set centers on a defined list of connected platforms
Capsule CRM — where it wins
- Free plan includes contacts, opportunities, pipelines, and email connection
- Visual pipelines, tasks, reporting, automation, and project boards
- iOS and Android apps offer offline access and synchronization
Where it doesn't
- The Free plan is limited to two users
- Advanced capacity and project expansions require higher tiers
- Ultimate pricing requires contacting sales
- Salesmate5.9/10 · From $23/user/mo · 15-day trial
A broad CRM for teams that need pipelines, communications, automation, and AI in one platform.
Visit SalesmateFull verdict → - Capsule CRM5.9/10 · Free plan · 14-day trial
A straightforward CRM with a capable free plan and room to scale.
Visit Capsule CRMFull verdict →
All CRM software comparisons → · Full ranking →
Guides on CRM software
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- 20 Best CRM Software [Trusted by Top Companies] in 2026Aug 2026
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Last updated · How we research and update

