CallHippo vs VirtualPBX

CallHippo8.5Visit VirtualPBX8.4Visit

Higher score CallHippo #6 in Call Management system 8.5/10 10-day trial Free trial✓ 0 of 4 features Visit CallHippo

vs

VirtualPBX #7 in Call Management system 8.4/10 14-day trial Free trial✓ 0 of 4 features Visit VirtualPBX

• CallHippo fits best

  Distributed teams needing international numbers

• VirtualPBX fits best

  Small businesses needing a mature, affordable phone system

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Side by side

Feature	CallHippo 8.5/10 Visit ↗	VirtualPBX 8.4/10 Visit ↗
At a glance
Editor score	8.5	8.4
Ranking	#6 in Call Management system	#7 in Call Management system
Best for	Distributed teams needing international numbers	Small businesses needing a mature, affordable phone system
Pricing model	Paid	Paid
Starting price	$18/user/mo	$15/user/mo (best)
Free plan	—	—
Free trial	10 days	14 days
Free trial length	10 days · no card needed	14 days
Deployment	Cloud, Desktop, Mobile, Browser extension	Cloud, Desktop, Mobile
Platforms	Web, Windows, macOS, iOS, Android, Chrome extension	Web, Windows, iOS, Android
Support	Email, Live chat · 24/7	Email, Live chat, Phone, Docs · 24/7
Compliance	SOC 2, GDPR, HIPAA, 2FA	GDPR, PCI DSS
Integrations	50+ integrations	11 integrations
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features CallHippo 0/4 · VirtualPBX 0/4
Call queues	Not checked yet	Not checked yet
IVR	Not checked yet	Not checked yet
Call recording	Not checked yet	Not checked yet
Call analytics & reports	Not checked yet	Not checked yet
Specs
Call routing	Not checked yet	Custom
Supported channels	Not checked yet	Not checked yet
Our review
Pros	Virtual business numbers in 150+ countries Routing, IVR, call recording, and AI transcription Web, desktop, mobile, and Chrome extension access	$15 per-user monthly entry plan with a 14-day free trial Custom IVR, call flows, transcription, recording, and reporting Web, desktop, and mobile access with broad CRM and API integrations
Cons	Starter limits US/CA calling to 1,000 minutes Smart routing and multilevel IVR require Ultimate Enterprise has a 50-user minimum	No free plan beyond the 14-day trial AI Voice is a separate $99 monthly plan AI Voice includes Smarter Voice for up to five people
Our verdict	CallHippo is a cloud-based business phone system for small businesses and growing teams that need calls, messaging, and call handling across locations. It provides virtual business numbers in 150+ countries, internet-based calling, SMS and… Read the review →	VirtualPBX is a cloud-based business phone system for small businesses and distributed teams. It combines business numbers, auto attendants, multi-level menus, programmable call routing, voicemail transcription, call recording,… Read the review →

Strengths and trade-offs

• CallHippo — where it wins

  • Virtual business numbers in 150+ countries
  • Routing, IVR, call recording, and AI transcription
  • Web, desktop, mobile, and Chrome extension access

  Where it doesn't

  • Starter limits US/CA calling to 1,000 minutes
  • Smart routing and multilevel IVR require Ultimate
  • Enterprise has a 50-user minimum

• VirtualPBX — where it wins

  • $15 per-user monthly entry plan with a 14-day free trial
  • Custom IVR, call flows, transcription, recording, and reporting
  • Web, desktop, and mobile access with broad CRM and API integrations

  Where it doesn't

  • No free plan beyond the 14-day trial
  • AI Voice is a separate $99 monthly plan
  • AI Voice includes Smarter Voice for up to five people

• CallHippo8.5/10 · 10-day trial

  A feature-rich cloud phone system for distributed teams that need international numbers.

  Visit CallHippoFull verdict →
• VirtualPBX8.4/10 · 14-day trial

  An affordable, feature-rich phone system for small businesses and distributed teams.

  Visit VirtualPBXFull verdict →