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Amazon Renewed is Amazon’s refurbished storefront for pre-owned products that Amazon or an Amazon-qualified supplier has inspected, tested, cleaned, and repaired when necessary. Renewed products are intended to work and look like new, but the program is not a manufacturer warranty and does not mean Amazon employees refurbished every item.
For U.S. shoppers, standard Amazon Renewed purchases generally include a 90-day Renewed Guarantee, according to Amazon’s available program guidance. Whether a Renewed deal is worthwhile depends on the exact model, seller, battery, parts, accessories, return terms, and price—not the Renewed label alone.
Key takeaways
- Amazon Renewed is a marketplace refurbishment program, not a promise that Amazon itself repaired every product.
- Amazon says Renewed products are inspected and tested by Amazon or an Amazon-qualified supplier to work and look like new, with minimal to no visible wear under the stated condition guidelines.
- Standard U.S. Renewed guidance describes a 90-day Renewed Guarantee that may provide a replacement or full refund when the buyer is dissatisfied or the product does not work as expected.
- Renewed does not universally guarantee original parts, a new battery, original accessories, or the original manufacturer’s warranty.
- A Renewed product is usually worth considering when the model, configuration, seller, guarantee, and battery information are clear and the discount is meaningful.
What is Amazon Renewed?
Amazon Renewed is Amazon’s branded program and condition category for pre-owned products that have been professionally inspected and tested. Amazon’s condition guidelines say Renewed items should function like new and have minimal to no visible signs of wear after evaluation by Amazon or an Amazon-qualified supplier.
The program covers products including smartphones, computers, laptops, tablets, cameras, gaming equipment, tools, smartwatches, appliances, headphones, speakers, monitors, televisions, and other home-entertainment equipment. Availability and requirements can vary by country, category, seller, and individual listing.
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- Ergonomic Posture Correction: Designed to elevate your laptop to the perfect eye level, this adjustable laptop stand significantly reduces neck, shoulder, and spinal fatigue. Transform your desk into a healthier workstation, ideal for long hours of typing, Zoom meetings, or gaming.
- Unshakable Dual-Rod Stability: Unlike single-hinge models, our stand features a highly engineered dual-support rod mechanism. It perfectly distributes weight to ensure a 100% wobble-free typing experience, safely supporting heavy-duty devices up to 22 lbs (10kg).
- Advanced Thermal Cooling Panel: Maximize your device's performance. The unique geometric heat-vent design on the upper panel provides superior airflow compared to standard solid stands. This continuous heat dissipation prevents your laptop from thermal throttling and hardware damage during intensive tasks.
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The most important distinction is that Amazon Renewed describes a program standard, not necessarily the identity of the refurbisher. A Renewed product may be refurbished by Amazon, a brand-affiliated operation, a specialist refurbisher, or another approved third-party supplier. The product page still matters because the seller, parts, battery, accessories, fulfillment method, and support can differ between offers.
Is Amazon Renewed the same as refurbished?
Amazon Renewed is Amazon’s marketplace version of professionally refurbished merchandise, so the terms are practically similar, but “Renewed” is a specific Amazon program label. The label means the product is expected to meet Amazon’s Renewed requirements; it does not mean the product went through the original manufacturer’s own refurbishment process.
| Label | What it generally means | What the label does not establish |
|---|---|---|
| Amazon Renewed | A pre-owned product inspected and tested under Amazon’s refurbishment program. | That Amazon employees refurbished it, that parts are original, or that the manufacturer warranty applies. |
| Manufacturer refurbished | A product refurbished by or for the original manufacturer under that manufacturer’s process. | That the price is lower than every marketplace alternative or that every accessory is included. |
| Used – Like New | An opened or lightly used product expected to remain fully functional. | That the item was repaired, comprehensively tested, or refurbished. |
| Amazon Resale | Returned, open-box, or damaged-packaging inventory evaluated by Amazon. | That the product needed or received refurbishment. |
| Ordinary Used | Previously owned inventory sold under Amazon’s general used-condition rules. | That the item looks or performs like new. |
Amazon’s description of Amazon Resale treats Resale as a separate route for returned, open-box, or damaged-box products. An Amazon Resale item may be perfectly functional and nearly unused, but Amazon Resale and Amazon Renewed represent different inventory pathways.
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Amazon’s Renewed seller-program material describes a process that can include diagnostic testing, replacement or repair of defective parts, cleaning, inspection, functionality testing, data removal, factory resetting where applicable, and repackaging. The exact process is not identical for every product category.
- Inspection: The supplier evaluates the product’s condition and identifies damage, wear, missing components, or defects.
- Diagnostic testing: Important functions are tested, although the specific tests depend on whether the product is a phone, laptop, camera, console, appliance, or another device.
- Repair or parts replacement: Defective components may be repaired or replaced when necessary. Public Amazon guidance does not establish that every replacement part is an original-equipment part.
- Data removal: Applicable devices should have previous user data and associated accounts removed, but buyers should still perform their own reset and account-lock checks.
- Cleaning and presentation: The product is cleaned and repackaged, potentially in generic packaging with compatible rather than original accessories.
Amazon’s Renewed program description supports these broad process stages, but it should not be read as a universal repair checklist. A Renewed laptop, vacuum, phone, and game controller have different failure modes and different tests.
What quality standard does Amazon Renewed use?
Amazon says a standard Renewed product should function like new and show minimal to no visible wear. Amazon’s general condition guidance also describes no visible cosmetic imperfections when viewed from approximately 12 inches, unless an exception is disclosed on the product page.
“Like new” does not mean factory-new or guaranteed to be indistinguishable from a sealed retail product under close inspection. A product can meet the program’s stated condition standard and still arrive in generic packaging, include non-original accessories, or contain replacement components that the listing does not identify as original.
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- 【Adjustable & Ergonomic】：The laptop holder elevates your notebook from 2.78” to 6.5” height (7 level height) for a perfect eye level, letting you fix posture and reduce your neck fatigue, back pain and eye strain. Very comfortable for working in home, office and outdoor.
- 【Sturdy & Protective】：The triangle support design make the laptop stand more stable. The large anti-slip silicone pad on the stand can secure your laptop in place and maximum protect your device from scratches and sliding. Moreover, smooth edges will never hurt your hands.
- 【Heat Dissipation】： The forward-tilt angle and open design offers greater ventilation and more airflow to cool your laptop during operation other than it just lays flat on the table.
- 【Portable & Foldable】：This portable laptop stand only weighs 0.53 pounds and can be quickly folded into a small size of 10.5” x 1.96” x 0.68”. Easy to carry anywhere. Ideal for people who travel for business a lot.
- 【Broad Compatibility】：Our laptop mount is compatible with all laptops from 10-15.6 inches, such as Dell XPS, HP, ASUS, Google Pixelbook, Lenovo ThinkPad, Acer, Chromebook and Microsoft Surface, etc.Be your ideal companion in Home, Office & Outdoor.
What should you inspect in the listing?
- Cosmetics: Look for the condition description, disclosed exceptions, product photographs, and recent comments about scratches, dents, screen marks, hinges, ports, buttons, and seals.
- Battery: Find an explicit battery-health statement or minimum capacity where one is provided. Do not assume that a device described as Renewed has a new battery.
- Parts: Check whether the seller discloses aftermarket displays, batteries, chargers, storage, or other components.
- Accessories: Confirm whether the box includes the charger, stylus, remote, dock, cables, case, adapters, and original packaging you need.
- Locks and compatibility: Check activation status, firmware locks, carrier-unlocked status, cellular bands, regional compatibility, and plug or voltage requirements.
Some seller-policy materials discuss additional requirements for electronics, including no visible LCD scratches, no dents or indentations, data removal, box packaging, and battery-related requirements for certain devices. The accessible material for some of those details comes from seller-policy discussions rather than a fully visible current public customer policy, so exact battery thresholds, component rules, and product-specific tests should be treated as category- and policy-dependent. See the Amazon seller-policy discussion for the source material, but use the individual listing as the practical authority.
What is the Amazon Renewed Guarantee?
The standard U.S. Amazon Renewed Guarantee is described in available Amazon program guidance as a 90-day period beginning when the customer receives the product. If the buyer is dissatisfied, including because the item does not work as expected, the stated remedies are a replacement or full refund.
The cited guidance also says the customer should not be charged restocking or return-shipping costs under the program terms. The exact product page, order details, category rules, and applicable Amazon policies control the practical claim process, particularly for special Renewed categories.
The Renewed Guarantee is not automatically the same as a manufacturer warranty. A manufacturer warranty may offer different duration, repair options, parts coverage, exclusions, technical support, and eligibility rules. Do not assume that a Renewed phone qualifies for the original manufacturer’s warranty, trade-in program, free support, or repair service.
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Is Amazon Renewed Premium better?
Amazon Renewed Premium is a higher-tier designation that appears on selected listings, but buyers should verify the exact benefits on the product page rather than assume that every Premium item has identical coverage or a one-year warranty.
Available research did not establish a current, directly readable official U.S. customer page confirming every universal Premium specification, battery threshold, cosmetic requirement, or coverage period. Renewed Premium should not be treated as manufacturer-refurbished merely because the word “Premium” appears in the listing.
Also popular on Amazon
- Broad Compatibility: Besign LS03 Laptop Mount is compatible with all laptops from 10''-15.6'', such as Air 13, Pro 13 / 15 / 2018 / 2017 / 2016, Lenovo ThinkPad, Dell, HP, ASUS, Chromebook, and other notebooks.
- Ergonomic Design: This LS03 Laptop Stand could elevate your laptop by 6’’ to a perfect viewing level, help you improve your posture and reduce neck and shoulder pain. This laptop stand is super easy to detach and assemble.
- Stable And Protective: This laptop stand is made of premium Aluminum alloy, it is sturdy, support up to 8.8 lbs(4kg), no worry any wobble at all; the rubber on the holder hands sticks tightly, ensure your laptop stable on the stand and prevent any scratches.
- Keep Laptop Cool: the open aluminum design provides good ventilation and airflow to prevent your laptop from overheating. It folds flat if you need to store it, create extra space on your desk and keep your desk clean and organized.
- Easy to Use: thanks to the detachable design, you could assemble it very easily it 3 steps.
Before ordering a Premium product, confirm the stated guarantee length, battery language, cosmetic grade, included accessories, parts disclosures, seller, and return procedure. Special categories such as Renewed Automotive may have separate terms.
Who sells Amazon Renewed products?
Amazon Renewed products can be sold by Amazon, brand-affiliated refurbishers, specialized third-party refurbishers, and other marketplace sellers approved for the program. Amazon’s seller materials describe approval and compliance requirements, but the Renewed label does not eliminate seller-level variation.
The seller can influence quality-control consistency, parts selection, packaging, technical support, shipping, and how a replacement or return is handled. Always check the exact Sold by and Ships from fields before placing an order.
Amazon’s separate A-to-z Guarantee may provide an additional route for qualifying third-party transactions involving products that are damaged, defective, materially different, or not as described. A-to-z coverage is not automatic for every Renewed purchase; buyers must follow the applicable procedures and deadlines.
How much can you save with Amazon Renewed?
Amazon Renewed can cost less than a comparable new product, but the discount is listing-specific and should be calculated against the same generation, model number, storage, RAM, carrier version, color, accessories, tax, shipping, and return terms.
Amazon advertised savings of up to 40% on some Renewed products in an announcement published in 2020. That historical claim does not represent a current average discount or guarantee. The 2020 Amazon Renewed announcement is the source for that figure.
| Comparison | What to compare | Common mistake |
|---|---|---|
| Renewed versus new | Exact model, configuration, battery, warranty, accessories, and total delivered price. | Calling an older Renewed generation a discount against a newer product. |
| Renewed versus manufacturer-refurbished | Price difference, parts provenance, support, warranty length, and repair eligibility. | Assuming the cheaper marketplace offer has equivalent manufacturer support. |
| Renewed versus Amazon Resale | Whether the item was merely returned or actually repaired and tested as refurbished. | Assuming an open-box item has the same inspection pathway as Renewed. |
| Renewed versus another refurbished marketplace | Individual refurbisher, grading, battery terms, return period, warranty, and dispute process. | Choosing based only on catalog size or headline price. |
A small discount may not compensate for uncertain battery capacity, missing accessories, aftermarket parts, shorter coverage, or a difficult repair. A large discount on an easily testable previous-generation product can make more sense.
Also popular on Amazon
- 【Adjustable & Ergonomic Design】: This laptop stand can be adjusted to a comfortable height and angle according to your actual needs, allowing you to maintain a comfortable posture, reduce neck fatigue/back pain and eye fatigue, and is very suitable for working at home, in the office and outdoors
- 【Sturdy & Protective】: The laptop stand is made of sturdy metal, and the top can withstand up to 15.4 pounds (7 kg) without shaking. The panel and its two hooks are designed with non-slip pads, and there are silicone pads on the top and bottom to fix the laptop and protect the device from scratches and sliding to the greatest extent. Only supports laptops up to15.6 inches. Moreover, smooth edges will never hurt your hands
- 【Ultra heat dissipation】: The top of this laptop stand has an unparalleled heat dissipation and ventilation effect. Compared with putting it directly on the desktop, it is more conducive to air circulation and effective heat dissipation, and continuously maintains the best performance and fast operation of the device
- 【Portable & Foldable】: The foldable design makes it easy for you to put it in your backpack. It is very suitable for people who travel frequently
- 【Wide Compatibility】: Our Laptop Mount is suitable for all laptops from 10-15.6 inches, and compatible with Macbook/Macbook air/Macbook Pro, Google pixelbook, Dell XPS, HP, ASUS, Lenovo ThinkPad, Acer, Chromebook and Microsoft Surface, etc. Become your ideal companion at home, office and outdoors
Which products are good candidates for Amazon Renewed?
Amazon Renewed is most attractive for products that are easy to test, have broadly available replacement parts, and offer a substantial price difference from new.
| Category | Why Renewed may make sense | Risks to check |
|---|---|---|
| Previous-generation phones | Older models may retain useful performance while costing less than current models. | Battery health, carrier lock, cellular bands, activation lock, screen replacement, and software-support horizon. |
| Laptops and tablets | Business-class and previous-generation devices can offer good performance at a lower price. | Battery wear, missing charger, locked firmware, keyboard or hinge damage, storage, RAM, and display condition. |
| Cameras and lenses | Older camera bodies and lenses can remain useful after newer models appear. | Sensor defects, shutter count, fungus, autofocus, image stabilization, mount compatibility, and missing caps or batteries. |
| Game consoles and controllers | Discontinued or previous-generation consoles may be available after new retail stock declines. | Fan noise, overheating, controller drift, disc drive or port problems, account locks, and missing cables or controllers. |
| Monitors, TVs, speakers, and headphones | These products can offer significant value when cosmetic wear is acceptable. | Dead pixels, burn-in, battery wear in wireless models, missing remotes, connectivity, and return logistics. |
| Power tools and small appliances | Renewed inventory can reduce the cost of tools and household equipment. | Battery condition, safety-critical defects, proprietary accessories, regional voltage, and repairability. |
Use extra caution with safety-critical tools and appliances, storage devices with unknown health or write endurance, products requiring proprietary parts, and devices that are difficult to authenticate, activate, or test.
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What should you check before ordering an Amazon Renewed product?
- Identify the exact model number. Do not rely only on a broad product title. Confirm generation, processor, storage, RAM, screen size, connectivity, and color.
- Check carrier and regional compatibility. Phones and cellular tablets need the correct unlocked status, cellular bands, SIM or eSIM support, and region.
- Look for battery information. If the listing does not state battery health or a minimum capacity, treat battery life as uncertain.
- Read parts and accessory disclosures. Confirm whether the charger, stylus, remote, dock, cables, case, adapters, and original packaging are included.
- Review the condition tier. Distinguish standard Renewed from any Premium or category-specific designation.
- Inspect the seller. Read recent feedback and product-specific reviews, not only the aggregate seller score.
- Check fulfillment. Record whether Amazon or the seller ships the item and who handles customer support.
- Confirm the guarantee and return deadline. Save a screenshot or PDF of the listing and order terms.
- Compare the total price. Include tax, shipping, required accessories, and the price of a comparable new or manufacturer-refurbished model.
- Check activation and account locks. This is essential for phones, tablets, consoles, smartwatches, and smart-home devices.
- Review exclusions. Water damage, consumables, cosmetic wear, batteries, and accessories may receive different treatment under a warranty or guarantee.
What should you do when a Renewed item arrives?
Test the item immediately while the return and guarantee periods are available. Keep the packaging and accessories until the product passes the inspection.
- Photograph the unopened package, shipping label, box, contents, and any visible damage.
- Confirm the model number, serial number, storage, RAM, color, carrier status, and included accessories.
- Check for activation locks, account locks, firmware passwords, and previous-user data.
- Inspect the screen, frame, ports, hinges, camera glass, buttons, seals, connectors, and battery compartment.
- Test charging, battery drain, wireless connectivity, cellular service, microphones, speakers, cameras, biometrics, buttons, and all included accessories.
- Run built-in operating-system diagnostics where available. On phones, look for unknown-part, repair, or battery warnings.
- Verify that the device has been erased and factory-reset it yourself before signing in.
- Compare the delivered product with the listing photographs, condition description, model configuration, and accessory list.
- Start a return, replacement, or guarantee claim promptly if the product is defective, materially different, locked, damaged, or missing essential components.
A device can pass basic power-on testing and still have a weak battery, intermittent port, failing storage, noisy fan, defective microphone, or poor wireless performance. Test the functions you actually depend on rather than stopping when the product boots.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What are the advantages and disadvantages of Amazon Renewed?
| Advantages | Disadvantages and risks |
|---|---|
| Potentially lower price than the exact new product. | Discounts vary and may be small after comparing like-for-like configurations. |
| Access to older, discontinued, or hard-to-find models. | Older products may have shorter software-support or parts-availability horizons. |
| Amazon checkout, logistics, and a defined Renewed Guarantee for standard purchases. | The guarantee is not automatically equivalent to a manufacturer warranty. |
| Professional inspection and testing are part of the program’s stated standard. | Quality can vary by seller, refurbisher, category, parts, and testing process. |
| Refurbishment can extend the useful life of an existing product. | Battery health, cosmetic condition, accessories, and parts provenance may remain uncertain. |
| Products are often easy to return or evaluate quickly. | Waiting beyond the return or guarantee period can make defects harder to resolve. |
How does Amazon Renewed compare with alternatives?
Amazon Renewed is not automatically the best refurbished option. Manufacturer-refurbished channels can be preferable when original-part provenance, brand support, or longer manufacturer-backed coverage matters more than the lowest price. Specialist marketplaces can offer broader refurbished inventory, but the individual refurbisher and terms still require close inspection.
| Alternative | Potential strength | What to verify |
|---|---|---|
| Manufacturer-refurbished program | Brand-specific testing, support, parts policies, and warranty may be clearer. | Whether the manufacturer actually refurbished the product, warranty duration, price, and inventory. |
| Amazon Resale | May suit buyers seeking returned or open-box inventory rather than repaired merchandise. | Unique-item condition, missing accessories, return terms, and whether replacement stock exists. |
| Back Market | Specialist marketplace focused on refurbished electronics. | Individual refurbisher, cosmetic grade, battery terms, warranty, and returns. |
| eBay Refurbished | Broad marketplace inventory and seller-specific refurbished tiers. | Applicable tier, seller warranty, return policy, and the exact condition description. |
| Swappa | Useful for individually listed used phones, tablets, and laptops. | Seller history, device condition, activation status, battery, and the fact that Swappa is not equivalent to a Renewed refurbishment standard. |
| Buying from an individual | Potentially the lowest price and direct answers about ownership and use. | Limited protection, no professional testing, authentication, locks, defects, and return difficulty. |
Examples of manufacturer-related channels include Apple Certified Refurbished, Dell Outlet, and Lenovo Certified Refurbished. Current prices, inventory, and coverage vary by listing and were not independently checked for this article.
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When should you avoid Amazon Renewed?
Choose new or manufacturer-refurbished instead when the Renewed discount is marginal, the battery is not described, the seller has weak recent feedback, the model or region is ambiguous, the product is safety-critical, or the manufacturer’s own refurbished offer costs only slightly more.
Also popular on Amazon
- 【Adjustable & Ergonomic】：The laptop holder elevates your notebook from 4.34” to 6.59” height (6 level height) for a perfect eye level, letting you fix posture and reduce your neck fatigue, back pain and eye strain. Very comfortable for working in home, office and outdoor.(Please Note: The two support bars must be inserted into the slots at the same level to ensure balance on both sides)
- 【HEAT DISSIPATION】 ：The forward-tilt angle and open design offers greater ventilation and more airflow to cool your laptop during operation other than it just lays flat on the table.
- 【STURDY & PROTECTIVE】 ：The triangle support design make the laptop stand more stable. The large anti-slip silicone pad on the stand can secure your laptop in place and maximum protect your device from scratches and sliding. Moreover, smooth edges will never hurt your hands.
- 【Portable & Foldable】：This portable laptop stand only weighs 0.49 pounds and can be quickly folded into a small size of 9.96” x 1.98” x 0.68”. Easy to carry anywhere. Ideal for people who travel for business a lot.
- 【Broad Compatibility】：Our laptop holder is compatible with all laptops from 10-15.6 inches, such as MacBook Air/ Pro, Dell XPS, HP, ASUS, Google Pixelbook, Lenovo ThinkPad, Acer, Chromebook and Microsoft Surface, etc. Be your ideal companion in Home, Office & Outdoor.
Buying new or manufacturer-refurbished is also more sensible when you need long-term warranty coverage, guaranteed original parts, predictable battery condition, manufacturer trade-in eligibility, or dependable repair support. A Renewed item can be a good value without being the lowest-risk choice.
Final verdict: Is Amazon Renewed worth it?
Amazon Renewed is worth considering when the listing clearly identifies a desirable model and configuration, the seller is credible, the product is easy to test, the coverage is documented, and the discount is large enough to justify refurbishment uncertainty.
Amazon Renewed is not a universal quality guarantee and is not automatically the same as manufacturer-refurbished. Treat the Renewed label as a starting filter, then evaluate the exact seller, battery, parts, accessories, locks, fulfillment, guarantee, return deadline, and total price. For a phone, laptop, console, camera, or appliance, that listing-level investigation is more useful than the storefront badge alone.
Frequently Asked Questions
Does Amazon Renewed mean Amazon refurbished the product?
No. Amazon Renewed products may be refurbished by Amazon, a brand-affiliated operation, or an Amazon-qualified third-party supplier. Check the seller and listing details to determine who supplied the offer.
Does Amazon Renewed include a warranty?
Standard U.S. Amazon Renewed guidance describes a 90-day Renewed Guarantee with a replacement or full-refund remedy in qualifying situations. The Renewed Guarantee is not automatically the same as the original manufacturer’s warranty, so verify the exact product-page terms.
Do Amazon Renewed phones have new batteries?
Not necessarily. Battery condition is product- and listing-dependent, and buyers should look for an explicit battery-health statement or minimum capacity before ordering. Buyers should also verify carrier unlock, cellular compatibility, activation status, and repair warnings.
Is Amazon Renewed better than Amazon Resale?
Neither label is universally better. Amazon Renewed is intended for professionally inspected and tested refurbished products, while Amazon Resale generally covers evaluated returned, open-box, or damaged-packaging inventory. Choose based on the exact condition, price, accessories, guarantee, and return terms.
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1Repair Windows errors before they cause bigger problems2Scan for outdated or missing drivers - takes under a minute3Clear out junk files and repair common Windows errorsCan Amazon Renewed products have aftermarket parts?
Yes, the public guidance supplied for this topic does not establish that every Renewed product uses original-equipment parts. Check the individual listing for parts disclosures, especially for batteries, displays, chargers, storage, and other proprietary components.
The Bottom Line
Bottom line: Amazon Renewed is a legitimate Amazon refurbishment program, but the program label is not a substitute for inspecting the individual offer. Buy when the model and seller are clear, the battery and accessories are acceptable, the price difference is meaningful, and you can test the product immediately within the stated guarantee and return period.
