Yapi

At a glance

• Editor score
  5.2 / 10
• Pricing
  Pricing on request
• Best for
  Dentrix practices needing forms and recall
• Founded
  2009
• Facts checked
  29 Sep 2026

• Where it wins

  • Automates appointment reminders, confirmations, and overdue hygiene recall outreach
  • Combines two-way texting, online scheduling, and digital forms
  • Supports Dentrix Office, Dentrix Ascend, Eaglesoft, and Open Dental

• Where it doesn't

  • Pricing requires a demo request rather than showing published prices
  • The listed platform is web, with cloud deployment
  • The listed support channel is documentation

Our verdict on Yapi

Yapi is patient engagement software for dental practices, aimed at teams that want to manage patient communications alongside selected practice workflows. Its feature set spans appointment reminders and confirmations by text and email, overdue hygiene recall outreach, two-way texting with image replies, online scheduling, digital forms, insurance verification, and treatment-plan reminders. That makes it a fit for practices seeking a broad set of communication tools rather than a CRM focused on only one outreach task.

Its workflow coverage connects patient-facing contact with administrative follow-through. Practices can use a drag-and-drop form builder for new-patient and consent forms, fill appointment gaps through online scheduling, and send mass texts filtered by appointment date and patient criteria. Insurance eligibility verification and benefits reports add another workflow area. Yapi says it integrates with Dentrix Office, Dentrix Ascend, Eaglesoft, and Open Dental, which gives practices on those systems a clear basis for assessing fit. The product is web-based and cloud-deployed.

Yapi names Core and Premier plans, but according to the vendor’s pricing page, prospective customers need to book a demo to obtain pricing. That means buyers should plan on a sales conversation to compare costs and determine which plan covers their needs. The listed support channel is documentation. Practices that need reminders, recall, texting, scheduling, forms, and related workflows in one dental-focused product may find the scope relevant; teams seeking published plan prices or a non-web deployment should compare alternatives before proceeding.

Yapi pricing

Yapi fact sheet

Yapi integrations

Yapi lists 4 integrations on its own site.

• Dentrix Office
• Dentrix Ascend
• Eaglesoft
• Open Dental

See all Yapi integrations →

Alternatives to Yapi

• SolutionreachA broad patient engagement platform for practices coordinating reminders, texting, and scheduling.8.6
• IIntiveoAutomates dental outreach, with higher tiers for specialty and multi-location workflows.8.5
• NexHealthA front-office platform for practices that want booking, intake and payments in sync.7.7

See all Yapi alternatives →

Featured on iTechGuides

Yapi is listed in our Dental CRM Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

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Last updated 29 Sep 2026 · How we research and update