UserReport
UserReport: A focused, multilingual feedback tool with useful reporting and limited integrations. Ranked #37 of 59 in Customer Feedback Software by our editors (5.6/10); pricing: Free plan; best for basic multilingual visitor feedback.
At a glance
- Editor score5.6 / 10
- PricingFree plan
- Best forBasic multilingual visitor feedback
- Free planYes
- Founded2010 · Copenhagen, Denmark
- Facts checked20 Sep 2026
Where it wins
- Free survey and idea widgets with NPS and voting
- Supports surveys and feedback in 60+ languages
- Exports reports to PDF, Excel, CSV and SPSS
Where it doesn't
- Google Analytics is the only listed integration
- Web-based platform coverage is limited
- Premium pricing requires contacting sales
Our verdict on UserReport
UserReport is a web-based customer feedback and user research product from AudienceProject ApS. It is designed for publishers, brands, agencies, e-commerce businesses and other website or app owners that want to collect visitor opinions, satisfaction data, demographics and Net Promoter Score responses. Its survey widget supports custom questions, colors and logos, while a separate feedback widget gathers ideas and bug reports. Visitors can vote on and comment on submissions, giving teams a structured way to collect requests and discuss them.
Its strongest fit is multilingual visitor feedback. UserReport supports 60+ languages and combines survey responses with NPS reporting, making it suitable for organizations serving audiences across multiple language markets. The product also includes idea status management, with statuses such as implemented, rejected and under consideration. Reports can be shared or exported as PDF, Excel, CSV and SPSS files, which suits teams that need to review or circulate feedback outside the product. The free plan makes it accessible for basic feedback collection, while premium pricing requires contacting sales.
UserReport keeps its ecosystem focused: Google Analytics is the listed integration, and the product is web-based. That may work for teams whose main requirement is adding survey and feedback widgets to a website, but organizations seeking broader integration coverage may need another option. Choose UserReport for straightforward multilingual surveys, NPS, idea collection and report exports. Look elsewhere if your evaluation depends on a wider integration ecosystem or broader platform coverage.
Your product? Our editors can test UserReport in depth and publish a review, labelled as paid · from $149/mo →
UserReport pricing
UserReport fact sheet
| Free plan | Yes |
|---|---|
| Paid from | Not verified |
| NPS surveys | Yes |
| Feature requests | Yes |
| Feedback portal | Yes |
| In-app feedback | Yes |
| Product roadmap | Not verified |
| Sentiment analysis | Not verified |
| Feedback response limit | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Support | Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 1 integrations: Google Analytics |
| Pricing | Free plan |
| Website | userreport.com |
| Facts checked | 20 Sep 2026 |
UserReport integrations
UserReport lists 1 integrations on its own site.
- Google Analytics
Alternatives to UserReport
- MedalliaA broad enterprise feedback platform with analytics, workflows, and multichannel collection.9.2
- Verint Experience ManagementA broad enterprise CX platform for omnichannel feedback, analytics, and action.9.1
- Zonka FeedbackA strong fit for teams running complex, structured feedback programs across channels.9.0
See all UserReport alternatives →
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Featured on iTechGuides
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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