UserReport review
A focused, multilingual feedback tool with useful reporting and limited integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
UserReport is a web-based customer feedback and user research product from AudienceProject ApS. It is designed for publishers, brands, agencies, e-commerce businesses and other website or app owners that want to collect visitor opinions, satisfaction data, demographics and Net Promoter Score responses. Its survey widget supports custom questions, colors and logos, while a separate feedback widget gathers ideas and bug reports. Visitors can vote on and comment on submissions, giving teams a structured way to collect requests and discuss them.
Its strongest fit is multilingual visitor feedback. UserReport supports 60+ languages and combines survey responses with NPS reporting, making it suitable for organizations serving audiences across multiple language markets. The product also includes idea status management, with statuses such as implemented, rejected and under consideration. Reports can be shared or exported as PDF, Excel, CSV and SPSS files, which suits teams that need to review or circulate feedback outside the product. The free plan makes it accessible for basic feedback collection, while premium pricing requires contacting sales.
UserReport keeps its ecosystem focused: Google Analytics is the listed integration, and the product is web-based. That may work for teams whose main requirement is adding survey and feedback widgets to a website, but organizations seeking broader integration coverage may need another option. Choose UserReport for straightforward multilingual surveys, NPS, idea collection and report exports. Look elsewhere if your evaluation depends on a wider integration ecosystem or broader platform coverage.
UserReport pros and cons
- Where it wins
- Free survey and idea widgets with NPS and voting
- Supports surveys and feedback in 60+ languages
- Exports reports to PDF, Excel, CSV and SPSS
- Where it doesn't
- Google Analytics is the only listed integration
- Web-based platform coverage is limited
- Premium pricing requires contacting sales
UserReport fact sheet, pricing and score →
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