TheySaid
TheySaid: A lower-cost AI research platform for collecting, analyzing, and routing product feedback. Ranked #23 of 29 in Voice of Customer Software by our editors (6.7/10); pricing: Free plan; best for affordable AI-moderated research and feedback.
At a glance
- Editor score6.7 / 10
- PricingFree plan
- Best forAffordable AI-moderated research and feedback
- Free planYes
- Paid from$49/mo
- Feedback sourcesSurveys, interviews, polls, forms, user tests, voice responses, shareable links, email, website embeds, pop-ups, QR codes
- Facts checked23 Sep 2026
Where it wins
- AI moderation adds task guidance and follow-up questions
- Voice transcription, sentiment markers, themes, and summaries
- Workflow integrations plus custom Open API workflows
Where it doesn't
- Free and Essential plans allow only 1 active AI project
- Essential limits responses to 250 per month
- Founded in 2023, it is newer than established VoC suites
Our verdict on TheySaid
TheySaid is a web-based feedback and user research platform for product, design, marketing, UX research, sales, and HR teams. It supports AI-moderated user testing, interviews, conversational surveys, forms, polls, and pulses. Feedback can come through shareable links, email, website embeds, in-app pop-ups, QR codes, and participant panels. Its AI can ask follow-up questions, transcribe responses, identify themes and sentiment, summarize findings, recommend actions, and create shareable clips from test sessions. It suits teams that want research and feedback collection in one product without starting at an enterprise price.
Pricing is structured across four monthly plans. Free includes 1 active AI project, 50 monthly responses, and 1 seat license. Essential costs $49 per month and raises the limit to 250 monthly responses while keeping 1 active AI project and 1 seat license. Pro costs $149 per month, with 2 active AI projects, 1000 monthly responses, and 5 seat licenses. Team costs $499 per month and adds more active AI projects, unlimited monthly responses, and multi-team management. The free plan makes it practical to assess the core workflow before paying, while Pro is the first listed tier with multiple projects and more seats.
The product’s strongest fit is AI-assisted research depth: moderation, conditional logic, voice transcription, sentiment markers, theme detection, automated summaries, recommendations, and action items cover the path from response collection to interpretation. Slack, Salesforce, HubSpot, Jira, Linear, Zendesk, and Workday integrations can connect findings with existing workflows, while web and API access support broader implementation. Teams needing a focused research and feedback tool should consider TheySaid; organizations seeking the maturity and breadth of established VoC suites may want an alternative.
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TheySaid pricing
All 5 TheySaid plans and prices →
TheySaid fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $49/mo |
| Feedback sources | Surveys, interviews, polls, forms, user tests, voice responses, shareable links, email, website embeds, pop-ups, QR codes |
| Sentiment analysis | Yes |
| AI insight summaries | Yes |
| Closed-loop workflows | Not verified |
| Response limit | 250 /mo |
| API access | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, SSO/SAML |
| Support | Docs |
| Built for | Solo, Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: HubSpot, Zendesk, Workday, Salesforce, Slack, Jira … |
| Pricing | Free plan (source) |
| Website | theysaid.io |
| Facts checked | 23 Sep 2026 |
TheySaid integrations
TheySaid lists 7 integrations on its own site.
- HubSpot
- Zendesk
- Workday
- Salesforce
- Slack
- Jira
- Webhooks
Alternatives to TheySaid
- QualtricsA deep survey and analysis platform with a useful free starting point and costly scale-up.9.2
- UserVoiceA broad feedback and product-planning system for teams connecting customer insight to roadmaps.9.0
- AlchemerA flexible survey platform with strong logic, branding, reporting, and API workflows.8.9
See all TheySaid alternatives →
Also Ranked In
TheySaid is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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