TextBox
TextBox: A mature business texting service with shared inboxes, MMS, scheduling, and API access. Ranked #19 of 27 in Business Texting Software by our editors (5.8/10); pricing: Paid; best for mature businesses needing straightforward SMS workflows.
At a glance
- Editor score5.8 / 10
- PricingPaid
- Best forMature businesses needing straightforward SMS workflows
- Free planNo
- Paid from$69/mo
- Two-way messagingYes
- Founded1994 · Tallahassee, Florida, United States
- Facts checked19 Sep 2026
Where it wins
- Two-way SMS, MMS, shared inboxes, and internal comments
- Scheduled messages, reminders, templates, and timed auto-replies
- API access, Zapier, and integrations with major business tools
Where it doesn't
- No free plan; pricing starts at $69 per month
- Each plan includes one text-enabled telephone number
- Automated sequences are not part of the stated feature set
Our verdict on TextBox
TextBox is a business texting platform from Line1 Communications for organizations that want to text-enable an existing landline, VoIP, or toll-free number. It is suited to property managers, auto dealers, medical practices, salons, professional services, and other established businesses that need shared access to customer conversations. The service supports two-way SMS, MMS for pictures and PDFs, contact management, templates, timed auto-replies, scheduled messages, reminders, and STOP and opt-out compliance through web access and an API.
Pricing is paid monthly, with five plans. Small Business costs $69 per month and includes 2,500 message segments, while Medium Business costs $129 for 5,000. Business Plus costs $249 for 10,000 segments, Small Enterprise costs $549 for 25,000, and Enterprise costs $849 for 50,000. Every plan includes one text-enabled telephone number. The plans use flat monthly pricing rather than per-user pricing, and multiple users can share one inbox. TextBox therefore fits teams that want a predictable subscription rather than separate user-seat charges, though organizations should match the included message volume to their communication needs.
Its broader business fit comes from the surrounding workflow tools. Teams can import contacts by CSV, organize records with tags and notes, and connect TextBox with Salesforce, HubSpot, Zoho, Pipedrive, Google Calendar, Calendly, Acuity, Google Sheets, Airtable, Notion, Slack, Asana, Trello, and Monday.com. API access and Zapier add flexibility for custom processes. TextBox is a practical choice for businesses centered on shared SMS conversations and scheduled follow-up. Organizations seeking automated sequences or a free entry point should consider a different product.
Your product? Our editors can test TextBox in depth and publish a review, labelled as paid · from $149/mo →
TextBox pricing
All 5 TextBox plans and prices →
TextBox fact sheet
| Free plan | No |
|---|---|
| Paid from | $69/mo |
| Two-way messaging | Yes |
| MMS support | Yes |
| Shared team inbox | Yes |
| Automated sequences | Not verified |
| Scheduled messages | Yes |
| Inbound keywords | Yes |
| Included team seats | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Integrations | 16 integrations: Zapier, Salesforce, HubSpot, Zoho, Pipedrive, Google Calendar … |
| Pricing | Paid (source) |
| Website | businesstextbox.com |
| Facts checked | 19 Sep 2026 |
TextBox integrations
TextBox lists 16 integrations on its own site.
- Zapier
- Salesforce
- HubSpot
- Zoho
- Pipedrive
- Google Calendar
- Calendly
- Acuity
- Google Sheets
- Airtable
- Notion
- Slack
- Asana
- Trello
- Monday.com
- ClickUp
Alternatives to TextBox
- MessageDeskA flexible team texting hub with free entry, shared inboxes, automation, and integrations.9.9
- Sinch EngageA broad business messaging suite for established teams with higher-volume campaign needs.9.1
- SociocsA flexible messaging hub with a free plan, broad channels, and automation for growing teams.8.7
See all TextBox alternatives →
Also Ranked In
TextBox is ranked in 2 of our directories.
Used TextBox? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used TextBox for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
TextBox is listed in our Business Texting Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/textbox/"><img src="https://www.itechguides.com/best/badge/textbox.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update