TELUS Health EAP
TELUS Health EAP: A multilingual EAP covering counselling, crisis response, legal, financial, and work-life support. Ranked #4 of 21 in Employee Assistance Program Software by our editors (8.9/10); pricing: Pricing on request; best for multilingual employers wanting omnichannel EAP access.
At a glance
- Editor score8.9 / 10
- PricingPricing on request
- Best forMultilingual employers wanting omnichannel EAP access
- Confidential counselingYes
- Facts checked22 Sep 2026
Where it wins
- Covers counselling, crisis, legal, financial, and work-life needs
- Supports phone, video, chat, SMS, web, mobile, and in-person access
- Offers multilingual and localized support for employees and families
Where it doesn't
- Pricing requires contacting sales
- Service availability varies by employer configuration and region
- Broad support scope may exceed the needs of narrowly focused programs
Our verdict on TELUS Health EAP
TELUS Health EAP is an employee assistance and wellbeing program for organizations supporting employees and eligible family members. Its scope includes confidential mental health counselling, crisis counselling, critical-incident support, legal assistance, financial guidance, nutrition resources, and work-life, relationship, and family support. Access is available through phone, video, chat, SMS, an online portal, mobile apps, and in-person appointments depending on program configuration, making it suited to multilingual workforces that need several ways to seek help.
The product’s main strength is breadth across personal and workplace concerns. Employees can access counselling for mental health, stress, relationships, and addictions, while the wider service set addresses legal matters, financial wellbeing, nutrition, family needs, and work-life questions. Crisis counselling and critical-incident support add a response option for urgent situations. Multilingual and localized support further suits employers with distributed or diverse workforces, although the exact service mix and in-person availability depend on the employer’s configuration and region.
TELUS Health EAP is a strong fit for employers seeking one program that combines mental health, crisis, practical, and family support across digital and phone channels. The published pricing model is contact sales, so organizations must discuss their requirements directly rather than select from a public plan structure. Employers wanting a broad, configurable EAP should consider it; organizations seeking a narrowly defined counselling tool or a self-serve purchasing process may prefer a more focused alternative.
Your product? Our editors can test TELUS Health EAP in depth and publish a review, labelled as paid · from $149/mo →
TELUS Health EAP pricing
TELUS Health EAP fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Confidential counseling | Yes |
| Financial and legal help | Yes |
| Work-life support | Yes |
| Crisis support | Yes |
| Included sessions | Not verified |
| Employee access channels | phone, video, chat, in-person, SMS, online portal, mobile app |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Support | Live chat, Phone · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Pricing | Pricing on request |
| Website | telushealth.com |
| Facts checked | 22 Sep 2026 |
Alternatives to TELUS Health EAP
- HealthHero EAPA broad EAP with low annual per-user pricing and higher-tier whole-health services.9.3
- ComPsych GuidanceResourcesA mature EAP combining care access, navigation, coaching, and employer reporting.9.1
- Optum Global EAPDefined short-term counselling with 24/7 specialist support and crisis resources.9.0
See all TELUS Health EAP alternatives →
TELUS Health EAP vs the competition
- TELUS Health EAP vs HealthHero EAP
- TELUS Health EAP vs ComPsych GuidanceResources
- TELUS Health EAP vs Optum Global EAP
- TELUS Health EAP vs PAM Wellbeing
- TELUS Health EAP vs Acentra Health Employee Assistance Program
- TELUS Health EAP vs Health Assured Wisdom Wellbeing
Compare TELUS Health EAP with any tool side by side →
Used TELUS Health EAP? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used TELUS Health EAP for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
TELUS Health EAP is listed in our Employee Assistance Program Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/telus-health-eap-employee-assistance-program-software/"><img src="https://www.itechguides.com/best/badge/telus-health-eap-employee-assistance-program-software.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update