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Head-to-head · Employee Assistance Program Software

TELUS Health EAP vs Acentra Health Employee Assistance Program

Updated Oct 2026
Both researched from official sources
5 checks side by side

Higher score TELUS Health EAP #4 in Employee Assistance Program Software 8.9/10 Pricing on request ✓ 4 of 4 features Visit TELUS Health

Acentra Health Employee Assistance Program #6 in Employee Assistance Program Software 8.7/10 Free plan · pricing on request Free plan✓ 4 of 4 features Visit Acentra Health

TELUS Health EAP leads on 0 checks, Acentra Health Employee Assistance Program on 0, and 5 are even. Who comes out ahead on the 5 yes/no, price and count checks where we have data for both products. The editor score weighs everything else too.

Our verdict

Highest scoreTELUS Health EAP · 8.9/10
Free planonly Acentra Health Employee Assistance Program

TELUS Health EAP scores higher on our rubric for employee assistance program software: 8.9 against 8.7 out of 10; our editors rank them #4 and #6.

TELUS Health EAP is the better fit for multilingual employers wanting omnichannel EAP access. Acentra Health Employee Assistance Program is the better fit for employers wanting a broad, accessible EAP.

TELUS Health EAP fits best
Multilingual employers wanting omnichannel EAP access
Acentra Health Employee Assistance Program fits best
Employers wanting a broad, accessible EAP

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Side by side

Show only differences

Feature	TELUS Health EAP 8.9/10 Visit ↗	Acentra Health Employee Assistance Program 8.7/10 Visit ↗
At a glance
Editor score	8.9	8.7
Ranking	#4 in Employee Assistance Program Software	#6 in Employee Assistance Program Software
Best for	Multilingual employers wanting omnichannel EAP access	Employers wanting a broad, accessible EAP
Pricing model	Paid	Free plan + paid
Starting price	Pricing on request	Free plan · pricing on request
Free plan	Not checked yet	✓ (best)
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Live chat, Phone · 24/7	Phone, Docs · 24/7
Built for	Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features TELUS Health EAP 4/4 · Acentra Health Employee Assistance Program 4/4
Confidential counseling	✓	✓
Financial and legal help	✓	✓
Work-life support	✓	✓
Crisis support	✓	✓
Specs
Included sessions	Not checked yet	Not checked yet
Employee access channels	phone, video, chat, in-person, SMS, online portal, mobile app	phone, web, remote counseling, face-to-face
Our review
Pros	Covers counselling, crisis, legal, financial, and work-life needs Supports phone, video, chat, SMS, web, mobile, and in-person access Offers multilingual and localized support for employees and families	24/7 access to live professional counselors Phone, web, remote, and face-to-face support channels Counseling, crisis, work-life, legal, and financial services
Cons	Pricing requires contacting sales Service availability varies by employer configuration and region Broad support scope may exceed the needs of narrowly focused programs	Employer pricing requires a sales conversation Counseling session limits vary by employer benefit Online access is listed for web rather than native apps
Our verdict	TELUS Health EAP is an employee assistance and wellbeing program for organizations supporting employees and eligible family members. Its scope includes confidential mental health counselling, crisis counselling, critical-incident support,… Read the review →	Acentra Health Employee Assistance Program gives employees, dependents, and household members confidential short-term counseling, professional consultation, referrals, and practical support. It is designed for government agencies,… Read the review →

T TELUS Health EAPEmployee Assistance Program Software 8.9Pricing on request
Acentra Health Employee Assistance ProgramEmployee Assistance Program Software 8.7Free plan · pricing on request

Compare the top tools in

Strengths and trade-offs

TELUS Health EAP — where it wins
- Covers counselling, crisis, legal, financial, and work-life needs
- Supports phone, video, chat, SMS, web, mobile, and in-person access
- Offers multilingual and localized support for employees and families
Where it doesn't
- Pricing requires contacting sales
- Service availability varies by employer configuration and region
- Broad support scope may exceed the needs of narrowly focused programs
Acentra Health Employee Assistance Program — where it wins
- 24/7 access to live professional counselors
- Phone, web, remote, and face-to-face support channels
- Counseling, crisis, work-life, legal, and financial services
Where it doesn't
- Employer pricing requires a sales conversation
- Counseling session limits vary by employer benefit
- Online access is listed for web rather than native apps

TELUS Health EAP8.9/10 · Pricing on request
A multilingual EAP covering counselling, crisis response, legal, financial, and work-life support.
Visit TELUS Health Full verdict →
Acentra Health Employee Assistance Program8.7/10 · Free plan · pricing on request
A broad EAP combining counseling, crisis triage, work-life referrals, and legal and financial guidance.
Visit Acentra Health Full verdict →

More comparisons

All employee assistance program software comparisons → · Full ranking →

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Last updated 7 Oct 2026 · How we research and update