HealthHero EAP vs Acentra Health Employee Assistance Program

HealthHero EAP9.3Visit Acentra Health Employee Assistance Program8.7Visit

Higher score HealthHero EAP #1 in Employee Assistance Program Software 9.3/10 Paid ✓ 4 of 4 features Visit HealthHero

vs

Acentra Health Employee Assistance Program #6 in Employee Assistance Program Software 8.7/10 Free plan · pricing on request Free plan✓ 4 of 4 features Visit Acentra Health

• HealthHero EAP fits best

  Budget-conscious employers needing broad EAP access

• Acentra Health Employee Assistance Program fits best

  Employers wanting a broad, accessible EAP

Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.

Side by side

Feature	HealthHero EAP 9.3/10 Visit ↗	Acentra Health Employee Assistance Program 8.7/10 Visit ↗
At a glance
Editor score	9.3	8.7
Ranking	#1 in Employee Assistance Program Software	#6 in Employee Assistance Program Software
Best for	Budget-conscious employers needing broad EAP access	Employers wanting a broad, accessible EAP
Pricing model	Paid	Free plan + paid
Starting price	£0.34/user/mo	Free plan · pricing on request
Free plan	—	✓ (best)
Free trial	—	—
Deployment	Cloud, Mobile	Cloud
Platforms	Web, iOS, Android	Web
Support	Email, Phone · 24/7	Phone, Docs · 24/7
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features HealthHero EAP 4/4 · Acentra Health Employee Assistance Program 4/4
Confidential counseling	✓	✓
Financial and legal help	✓	✓
Work-life support	✓	✓
Crisis support	✓	✓
Specs
Included sessions	Not checked yet	Not checked yet
Employee access channels	phone, video, mobile app	phone, web, remote counseling, face-to-face
Our review
Pros	Four paid tiers from £0.34 per user per month annually 24/7 counselling, trauma support, legal and financial guidance Higher tiers add virtual GP, physiotherapy and dietitian services	24/7 access to live professional counselors Phone, web, remote, and face-to-face support channels Counseling, crisis, work-life, legal, and financial services
Cons	No free plan; all packages are paid Published rates are based on annual terms and plus VAT Some counselling and clinical services depend on plan limits	Employer pricing requires a sales conversation Counseling session limits vary by employer benefit Online access is listed for web rather than native apps
Our verdict	HealthHero EAP is an employee assistance programme for UK employers and their workforces. It combines confidential counselling, trauma support, structured therapy, legal and financial guidance, online CBT, self-help resources, manager… Read the review →	Acentra Health Employee Assistance Program gives employees, dependents, and household members confidential short-term counseling, professional consultation, referrals, and practical support. It is designed for government agencies,… Read the review →

Strengths and trade-offs

• HealthHero EAP — where it wins

  • Four paid tiers from £0.34 per user per month annually
  • 24/7 counselling, trauma support, legal and financial guidance
  • Higher tiers add virtual GP, physiotherapy and dietitian services

  Where it doesn't

  • No free plan; all packages are paid
  • Published rates are based on annual terms and plus VAT
  • Some counselling and clinical services depend on plan limits

• Acentra Health Employee Assistance Program — where it wins

  • 24/7 access to live professional counselors
  • Phone, web, remote, and face-to-face support channels
  • Counseling, crisis, work-life, legal, and financial services

  Where it doesn't

  • Employer pricing requires a sales conversation
  • Counseling session limits vary by employer benefit
  • Online access is listed for web rather than native apps

• HealthHero EAP9.3/10 · Paid

  A broad EAP with low annual per-user pricing and higher-tier whole-health services.

  Visit HealthHeroFull verdict →
• Acentra Health Employee Assistance Program8.7/10 · Free plan · pricing on request

  A broad EAP combining counseling, crisis triage, work-life referrals, and legal and financial guidance.

  Visit Acentra HealthFull verdict →