HealthHero EAP vs PAM Wellbeing

HealthHero EAP9.3Visit PAM Wellbeing8.8Visit

Higher score HealthHero EAP #1 in Employee Assistance Program Software 9.3/10 Paid ✓ 4 of 4 features Visit HealthHero

vs

PAM Wellbeing #5 in Employee Assistance Program Software 8.8/10 Pricing on request ✓ 4 of 4 features Visit PAM Wellbeing

• HealthHero EAP fits best

  Budget-conscious employers needing broad EAP access

• PAM Wellbeing fits best

  Employers needing broad access and risk triage

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Side by side

Feature	HealthHero EAP 9.3/10 Visit ↗	PAM Wellbeing 8.8/10 Visit ↗
At a glance
Editor score	9.3	8.8
Ranking	#1 in Employee Assistance Program Software	#5 in Employee Assistance Program Software
Best for	Budget-conscious employers needing broad EAP access	Employers needing broad access and risk triage
Pricing model	Paid	Paid
Starting price	£0.34/user/mo	Pricing on request
Free plan	—	Not checked yet
Free trial	—	—
Deployment	Cloud, Mobile	Cloud, Mobile
Platforms	Web, iOS, Android	Web, iOS, Android
Support	Email, Phone · 24/7	Phone, Email, Live chat · 24/7
Built for	Small business, Mid-market, Enterprise	Small business, Mid-market, Enterprise
Features HealthHero EAP 4/4 · PAM Wellbeing 4/4
Confidential counseling	✓	✓
Financial and legal help	✓	✓
Work-life support	✓	✓
Crisis support	✓	✓
Specs
Included sessions	Not checked yet	Not checked yet
Employee access channels	phone, video, mobile app	telephone, video, face-to-face, live chat, email, online, callback, mobile app, web portal
Our review
Pros	Four paid tiers from £0.34 per user per month annually 24/7 counselling, trauma support, legal and financial guidance Higher tiers add virtual GP, physiotherapy and dietitian services	24/7/365 support across phone, video, chat, email, app and portal Clinical risk assessment, trauma support and critical-incident assistance Legal, financial and family-care information alongside counselling
Cons	No free plan; all packages are paid Published rates are based on annual terms and plus VAT Some counselling and clinical services depend on plan limits	Pricing starts with a sales conversation rather than self-serve purchase Short-term counselling may not suit employees needing ongoing clinical care Breadth may exceed the needs of employers seeking a digital-only tool
Our verdict	HealthHero EAP is an employee assistance programme for UK employers and their workforces. It combines confidential counselling, trauma support, structured therapy, legal and financial guidance, online CBT, self-help resources, manager… Read the review →	PAM Wellbeing, currently branded on its website as PAM Wellness, provides employee assistance programmes and workplace wellbeing services for public, private and charity-sector organisations. Its EAP is designed for employers that want… Read the review →

Strengths and trade-offs

• HealthHero EAP — where it wins

  • Four paid tiers from £0.34 per user per month annually
  • 24/7 counselling, trauma support, legal and financial guidance
  • Higher tiers add virtual GP, physiotherapy and dietitian services

  Where it doesn't

  • No free plan; all packages are paid
  • Published rates are based on annual terms and plus VAT
  • Some counselling and clinical services depend on plan limits

• PAM Wellbeing — where it wins

  • 24/7/365 support across phone, video, chat, email, app and portal
  • Clinical risk assessment, trauma support and critical-incident assistance
  • Legal, financial and family-care information alongside counselling

  Where it doesn't

  • Pricing starts with a sales conversation rather than self-serve purchase
  • Short-term counselling may not suit employees needing ongoing clinical care
  • Breadth may exceed the needs of employers seeking a digital-only tool

• HealthHero EAP9.3/10 · Paid

  A broad EAP with low annual per-user pricing and higher-tier whole-health services.

  Visit HealthHeroFull verdict →
• PAM Wellbeing8.8/10 · Pricing on request

  A broad EAP combining round-the-clock access, counselling, risk triage and practical support.

  Visit PAM WellbeingFull verdict →