Site24x7 MSP
Site24x7 MSP: A broad multi-tenant monitoring platform with automation, billing, and mobile access. Ranked #12 of 30 in Managed Service Provider Software by our editors (7.7/10); pricing: 30-day trial; best for MSPs focused on broad infrastructure monitoring.
At a glance
- Editor score7.7 / 10
- Pricing30-day trial
- Best forMSPs focused on broad infrastructure monitoring
- Free planNo
- Multi-tenant managementYes
- Founded2006
- Facts checked21 Sep 2026
Where it wins
- Monitors websites, servers, applications, networks, clouds, and logs
- Supports multi-tenant accounts with health views, dashboards, and audit logs
- Adds SLA reporting, automation, integrations, billing, and mobile apps
Where it doesn't
- PSA ticketing is not positioned as a native capability
- The platform has no free plan
- Advanced enterprise features require the MSP Enterprise plan
Our verdict on Site24x7 MSP
Site24x7 MSP is a cloud-based remote monitoring and management platform for managed service providers. It brings customer websites, servers, applications, networks, cloud resources, and logs into a unified console, with separate customer accounts in a multi-tenant setup. MSPs can also use customer health views, NOC View dashboards, configuration profiles, audit logs, alerts, reports, APIs, mobile apps, subscription billing, and invoice generation. It is aimed at providers overseeing multiple customer environments rather than teams seeking a standalone website monitor.
The plan structure is straightforward. The paid MSP plan includes management for 9 customers, 3 applications, 5 servers, 15 websites, 10 network components, and 5 GB of collected logs. MSP Enterprise includes the MSP features plus Anomaly Detection, Event Correlation, Infrastructure Events, NCM Firmware Vulnerability, and NCM Compliance. There is no free plan, while a 30-day free trial gives prospective buyers time to assess the monitoring scope before committing. Annual billing amounts are lower than monthly billing amounts.
Platform coverage is a strong fit for providers that need one operating layer across web, Windows, Linux, iOS, Android, and API access. Integrations include ConnectWise Manage, ServiceDesk Plus MSP, Slack, Microsoft Teams, Zapier, Webhooks, PagerDuty, Jira Service Management, and Zoho Desk. Workflow integrations, centralized billing, SLA reports, and mobile monitoring extend the product beyond alert collection. MSPs that need broad infrastructure visibility and account-level administration should consider it; teams primarily looking for native PSA ticketing may prefer a product centered on that workflow.
Your product? Our editors can test Site24x7 MSP in depth and publish a review, labelled as paid · from $149/mo →
Site24x7 MSP pricing
All 2 Site24x7 MSP plans and prices →
Site24x7 MSP fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Multi-tenant management | Yes |
| PSA ticketing | Not verified |
| Remote monitoring | Yes |
| Billing & invoicing | Yes |
| Workflow automation | Yes |
| Deployment | Hybrid |
| Customer portal | Yes |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web, Windows, Linux, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR |
| Support | Email, Live chat, Phone, Tickets, Community, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 10 integrations: ConnectWise Manage, ServiceDesk Plus MSP, ServiceDesk Plus MSP Cloud, Slack, Microsoft Teams, Zapier … See all → |
| Pricing | 30-day trial (source) |
| Website | site24x7.com |
| Facts checked | 21 Sep 2026 |
Site24x7 MSP integrations
Site24x7 MSP lists 10 integrations on its own site.
- ConnectWise Manage
- ServiceDesk Plus MSP
- ServiceDesk Plus MSP Cloud
- Slack
- Microsoft Teams
- Zapier
- Webhooks
- PagerDuty
- Jira Service Management
- Zoho Desk
See all Site24x7 MSP integrations →
Alternatives to Site24x7 MSP
- ManageEngine MSP CentralBroad MSP management with PSA, monitoring, security, automation and billing integration.9.4
- BreezeA broad, open MSP stack with self-hosting, a free plan, and paid cloud support.9.1
- AteraA broad cloud platform for MSPs that want RMM, helpdesk, automation, and unlimited endpoints.8.9
See all Site24x7 MSP alternatives →
Used Site24x7 MSP? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Site24x7 MSP for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Site24x7 MSP is listed in our Managed Service Provider Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/site24x7-msp/"><img src="https://www.itechguides.com/best/badge/site24x7-msp.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update