ManageEngine MSP Central
ManageEngine MSP Central: Broad MSP management with PSA, monitoring, security, automation and billing integration. Ranked #1 of 30 in Managed Service Provider Software by our editors (9.4/10); pricing: 30-day trial; best for full-service MSPs seeking broad value.
At a glance
- Editor score9.4 / 10
- Pricing30-day trial
- Best forFull-service MSPs seeking broad value
- Free planNo
- Paid from$1/device/mo
- Multi-tenant managementYes
- Founded2002
- Facts checked21 Sep 2026
Where it wins
- Multi-client management with isolated configurations and data
- Combines PSA, RMM, security, monitoring and automation
- Supports branded portals and broad business integrations
Where it doesn't
- Pricing uses separate technician, endpoint, device and server units
- Billing and invoicing run through Zoho Billing integration
- Broad coverage may exceed the needs of narrowly focused MSPs
Our verdict on ManageEngine MSP Central
ManageEngine MSP Central is a cloud-based platform for managed service providers that need one system for customer environments, service operations and infrastructure oversight. It combines multi-client account management, PSA ticketing, ITSM workflows, customer portals, endpoint management, endpoint security, server monitoring, network monitoring, reporting and automation. Support for Windows, macOS, Linux, iOS and Android makes it suited to MSPs serving mixed technology environments, while isolated configurations and data sets help separate customer operations.
The published plans use different billing units, so buyers should map each capability to their operating model. IT service management Professional costs $34 per technician per month and includes customer, incident, knowledge base, SLA, asset, purchase and contracts management. Enterprise costs $79 per technician per month and adds service, problem, change, release and project management. Endpoints Management + Security Professional costs $1.74 per endpoint monthly, while Enterprise costs $2.07 and adds patch approval, kiosk mode, geofencing, session recording and application allowlisting or blocklisting. Network device monitoring costs $1 per device monthly, server monitoring costs $2.13 per server monthly, and the starting price is $1 per device monthly, all with annual billing. A 30-day free trial is available.
Its main advantage is breadth: remote access, patching, scripting, automated ticket handling, vulnerability management, device controls and infrastructure monitoring sit alongside service delivery tools. Integrations include Zoho Billing, Microsoft Teams, Slack, QuickBooks, Zendesk, ServiceNow, Jira, Freshservice, Freshdesk, PagerDuty and Opsgenie. Billing and invoicing are handled through Zoho Billing integration rather than a standalone invoice engine in MSP Central. Choose it when a full-service MSP wants wide operational coverage and multi-client controls; choose a narrower product when the priority is focused monitoring, PSA, or standalone billing.
Your product? Our editors can test ManageEngine MSP Central in depth and publish a review, labelled as paid · from $149/mo →
ManageEngine MSP Central pricing
All 6 ManageEngine MSP Central plans and prices →
ManageEngine MSP Central fact sheet
| Free plan | No |
|---|---|
| Paid from | $1/device/mo |
| Multi-tenant management | Yes |
| PSA ticketing | Yes |
| Remote monitoring | Yes |
| Billing & invoicing | Yes |
| Workflow automation | Yes |
| Deployment | Cloud |
| Customer portal | Yes |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web, Windows, macOS, Linux, iOS, Android |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA |
| Support | Email, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 25+ integrations: Zoho Billing, Microsoft Teams, Telegram, Amazon EventBridge, Slack, Microsoft Outlook … See all → |
| Pricing | 30-day trial (source) |
| Website | manageengine.com |
| Facts checked | 21 Sep 2026 |
ManageEngine MSP Central integrations
ManageEngine MSP Central lists 25+ integrations on its own site — the 20 named here are the ones its pages call out.
- Zoho Billing
- Microsoft Teams
- Telegram
- Amazon EventBridge
- Slack
- Microsoft Outlook
- Microsoft Calendar
- QuickBooks
- Zendesk
- ServiceNow
- PagerDuty
- Opsgenie
- Jira
- Freshservice
- Freshdesk
- Moogsoft
- ConnectWise Manager
- Splunk
- Discord
- BigPanda
See all ManageEngine MSP Central integrations →
Alternatives to ManageEngine MSP Central
- BreezeA broad, open MSP stack with self-hosting, a free plan, and paid cloud support.9.1
- AteraA broad cloud platform for MSPs that want RMM, helpdesk, automation, and unlimited endpoints.8.9
- SuperOpsA broad cloud platform for MSPs that want PSA, RMM, MDM, and automation together.8.7
See all ManageEngine MSP Central alternatives →
ManageEngine MSP Central vs the competition
- ManageEngine MSP Central vs Breeze
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- ManageEngine MSP Central vs Barracuda Managed Workplace
- ManageEngine MSP Central vs N-central RMM
Compare ManageEngine MSP Central with any tool side by side →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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