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ScreenMeet Live

#16 of 26 in Video Customer Support SoftwareScreen Sharing Software

Browser-based voice, video, and screen sharing for support teams.

4.0/10Editor score
ScreenMeet Live4.0 Visit ScreenMeet

At a glance

  • Editor score
    4.0 / 10
  • Pricing
    Pricing on request · 14-day trial
  • Best for
    No-download video support with workflow integrations
  • Free plan
    No
  • Facts checked
    20 Sep 2026
  • Where it wins

    • Browser-based access without downloads or plug-ins
    • Voice, video, recording, annotations, chat, and file transfer
    • CRM and ITSM integrations, including Salesforce and ServiceNow
  • Where it doesn't

    • Paid pricing is custom and based on active agent seats
    • No perpetual free plan
    • Live screen sharing is not supported on mobile devices

Our verdict on ScreenMeet Live

ScreenMeet Live is a browser-based collaboration product for customer support and service teams. It combines voice and video communication, host and guest screen sharing, participant invitations, multiparty sessions, in-session chat, file transfer, recording, snapshots, and annotations. Customers can join through current desktop and mobile browsers without additional software or plug-ins. The product fits teams that need visual customer assistance inside CRM or ITSM workflows, while its mobile SDK supports embedding app streaming, audio/video, annotations, and remote control in native iOS and Android applications.

Workflow fit is a central strength. ScreenMeet Live lists integrations for Salesforce, ServiceNow, Tanium, Zendesk, and Microsoft Dynamics 365, with the Live plan including Salesforce Service Cloud integration and CRM workflow automation. It also includes a branded customer experience and enterprise security controls. The published platform coverage includes web, iOS, Android, and API access, giving service organizations several ways to connect support interactions to their existing systems. Teams choosing it should value workflow integration and collaborative visual support more than a standalone video meeting experience.

According to the vendor's pricing details, pricing is custom and based on active agent seats. ScreenMeet documents a 14-day trial, while the product does not offer a perpetual free plan. The Live plan includes voice, video, screen sharing, recording, annotations, multiparty collaboration, and workflow capabilities, but mobile screen sharing is not supported. That distinction matters for teams expecting customers or agents to share mobile screens directly through Live. ScreenMeet Live is a strong fit for browser-first support operations with CRM or ITSM requirements; teams needing mobile screen sharing or publicly listed paid tiers should consider alternatives that prioritize those capabilities.

ScreenMeet Live pricing

Plans Pricing on request · 14-day trial No free plan — trial or paid only. Prices re-checked Sep 2026.
See plans on screenmeet.com

All 1 ScreenMeet Live plans and prices →

ScreenMeet Live fact sheet

Free planNo
Paid fromNot verified
Screen sharingNot verified
Co-browsingNot verified
Visual annotationNot verified
Video recordingNot verified
Included agent seatsNot verified
Customer platformsNot verified
Free trial14 days
DeploymentCloud, Mobile
PlatformsWeb, iOS, Android
Compliance & securitySOC 2, ISO 27001, GDPR, SSO/SAML
SupportEmail, Tickets, Docs
Built forEnterprise (editorial estimate)
Integrations5 integrations: Salesforce, ServiceNow, Tanium, Zendesk, Microsoft Dynamics 365
PricingPricing on request · 14-day trial (source)
Websitescreenmeet.com
Facts checked20 Sep 2026

ScreenMeet Live integrations

ScreenMeet Live lists 5 integrations on its own site.

  • Salesforce
  • ServiceNow
  • Tanium
  • Zendesk
  • Microsoft Dynamics 365

Alternatives to ScreenMeet Live

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Featured on iTechGuides

Featured on iTechGuides — ScreenMeet Live 4.0/10

ScreenMeet Live is listed in our Video Customer Support Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026

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