ScreenMeet Live review
A no-download support workspace with strong workflow integrations and custom pricing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ScreenMeet Live is a browser-based collaboration product for customer support and service teams. It combines voice and video communication, host and guest screen sharing, participant invitations, multiparty sessions, in-session chat, file transfer, recording, snapshots, and annotations. Customers can join through current desktop and mobile browsers without additional software or plug-ins. The product fits teams that need visual customer assistance inside CRM or ITSM workflows, while its mobile SDK supports embedding app streaming, audio/video, annotations, and remote control in native iOS and Android applications.
Workflow fit is a central strength. ScreenMeet Live lists integrations for Salesforce, ServiceNow, Tanium, Zendesk, and Microsoft Dynamics 365, with the Live plan including Salesforce Service Cloud integration and CRM workflow automation. It also includes a branded customer experience and enterprise security controls. The published platform coverage includes web, iOS, Android, and API access, giving service organizations several ways to connect support interactions to their existing systems. Teams choosing it should value workflow integration and collaborative visual support more than a standalone video meeting experience.
According to the vendor's pricing details, pricing is custom and based on active agent seats. ScreenMeet documents a 14-day trial, while the product does not offer a perpetual free plan. The Live plan includes voice, video, screen sharing, recording, annotations, multiparty collaboration, and workflow capabilities, but mobile screen sharing is not supported. That distinction matters for teams expecting customers or agents to share mobile screens directly through Live. ScreenMeet Live is a strong fit for browser-first support operations with CRM or ITSM requirements; teams needing mobile screen sharing or publicly listed paid tiers should consider alternatives that prioritize those capabilities.
ScreenMeet Live pros and cons
- Where it wins
- Browser-based access without downloads or plug-ins
- Voice, video, recording, annotations, chat, and file transfer
- CRM and ITSM integrations, including Salesforce and ServiceNow
- Where it doesn't
- Paid pricing is custom and based on active agent seats
- No perpetual free plan
- Live screen sharing is not supported on mobile devices
ScreenMeet Live fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update