Salesforce Nonprofit Cloud
Salesforce Nonprofit Cloud: A broad nonprofit CRM for organizations that need extensible donor and program management. Ranked #2 of 33 in Donor Management Software by our editors (9.2/10); pricing: Free plan · 30-day trial; best for nonprofits needing CRM breadth and extensibility.
At a glance
- Editor score9.2 / 10
- PricingFree plan · 30-day trial
- Best forNonprofits needing CRM breadth and extensibility
- Free planYes
- Paid from$60/user/mo
- Recurring donationsYes
- Founded1999 · San Francisco, California, United States
- Facts checked21 Sep 2026
Where it wins
- Unified donor records with segmentation, gift, pledge, and recurring support
- Fundraising, volunteer, program, and outcomes management in one platform
- Advanced reporting plus API and Salesforce ecosystem integrations
Where it doesn't
- Paid plans are priced per user per month with annual billing
- The free offering is limited to eligible nonprofits
- Its broad feature set may exceed the needs of smaller organizations
Our verdict on Salesforce Nonprofit Cloud
Salesforce Nonprofit Cloud is a cloud-based nonprofit platform for charities, social housing associations, social businesses, and other organizations managing fundraising alongside broader constituent work. It brings donor profiles, campaign tracking, gift entry, recurring commitments, acknowledgments, receipts, volunteer management, program management, and outcome measurement into a shared Salesforce data model. It is best suited to nonprofits that need more than basic donation tracking and want CRM breadth, extensibility, and room to connect wider operations.
Pricing starts with Nonprofit Cloud - Enterprise at $60 per user per month, billed annually. It includes the Nonprofit Data Model, Nonprofit Toolkit and Accounting Subledger, plus fundraising, programs and outcomes, and volunteer management. Nonprofit Cloud - Unlimited costs $100 per user per month with annual billing and adds more storage and automation, a Premier Success Plan, a Full Sandbox, 24/7 toll-free support, and expert coaching. The two Agentforce 1 plans cost $135 per user per month, billed annually. The Sales plan adds Agentforce for Sales, Agentforce for Nonprofit Cloud, Data Cloud, Experience Cloud, Salesforce Maps, Scheduler, Slack Enterprise+, and Tableau Next. The Service plan adds Agentforce for Service, digital engagement, Service Cloud Voice, Customer Community Plus, Slack Enterprise+, and Tableau Next. A free offering is available to eligible nonprofits through the Power of Us Program, and a 30-day free trial is also available.
The platform’s strongest differentiator is breadth. Teams can process batch gifts, manage one-time, pledge, multipayment, and recurring commitments, segment donors through reports, list views, RFM, and Data 360, and track fundraising performance through dashboards. Integrations include Data 360, Account Engagement, Agentforce Marketing Growth, Agentforce Marketing Engagement, Tableau, and MuleSoft, with web and API access. Organizations choosing it should be prepared for per-user costs and a broad platform scope; those seeking a narrower, simpler donor database may find its fundraising, program, volunteer, AI, and ecosystem capabilities more than they need.
Your product? Our editors can test Salesforce Nonprofit Cloud in depth and publish a review, labelled as paid · from $149/mo →
Salesforce Nonprofit Cloud pricing
All 4 Salesforce Nonprofit Cloud plans and prices →
Salesforce Nonprofit Cloud fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $60/user/mo |
| Campaign management | Yes |
| Online donation forms | Yes |
| Recurring donations | Yes |
| Automated receipts | Yes |
| Donor segmentation | Yes |
| Reporting level | Advanced |
| Free trial | 30 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS |
| Support | Community, Docs, Phone · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: Data Cloud, Experience Cloud, Slack, MuleSoft, Tableau, Accounting Subledger |
| Pricing | Free plan · 30-day trial (source) |
| Website | salesforce.com |
| Facts checked | 21 Sep 2026 |
Salesforce Nonprofit Cloud integrations
Salesforce Nonprofit Cloud lists 6 integrations on its own site.
- Data Cloud
- Experience Cloud
- Slack
- MuleSoft
- Tableau
- Accounting Subledger
Alternatives to Salesforce Nonprofit Cloud
- CiviCRMA flexible donor system with broad fundraising tools and open-source deployment options.9.3
- Blackbaud Raiser’s Edge NXTA mature fundraising CRM for large nonprofits with complex relationship-based programs.9.1
- Blackbaud eTapestryA mature donor system with strong fundraising basics and sales-led pricing.8.9
See all Salesforce Nonprofit Cloud alternatives →
Salesforce Nonprofit Cloud vs the competition
- Salesforce Nonprofit Cloud vs CiviCRM
- Salesforce Nonprofit Cloud vs Blackbaud Raiser’s Edge NXT
- Salesforce Nonprofit Cloud vs Blackbaud eTapestry
- Salesforce Nonprofit Cloud vs GiveSmart
- Salesforce Nonprofit Cloud vs Bloomerang
- Salesforce Nonprofit Cloud vs CharityEngine
Compare Salesforce Nonprofit Cloud with any tool side by side →
Also Ranked In
Salesforce Nonprofit Cloud is ranked in 3 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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