Salesforce Nonprofit Cloud vs Blackbaud Raiser’s Edge NXT

Salesforce Nonprofit Cloud9.2Visit Blackbaud Raiser’s Edge NXT9.1Visit

Higher score Salesforce Nonprofit Cloud #2 in Donor Management Software 9.2/10 Free plan · 30-day trial Free planFree trial✓ 5 of 5 features Visit Salesforce

vs

Blackbaud Raiser’s Edge NXT #3 in Donor Management Software 9.1/10 Pricing on request ✓ 5 of 5 features Visit Blackbaud

• Salesforce Nonprofit Cloud fits best

  Nonprofits needing CRM breadth and extensibility

• Blackbaud Raiser’s Edge NXT fits best

  Large nonprofits needing mature CRM depth

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Side by side

Feature	Salesforce Nonprofit Cloud 9.2/10 Visit ↗	Blackbaud Raiser’s Edge NXT 9.1/10 Visit ↗
At a glance
Editor score	9.2	9.1
Ranking	#2 in Donor Management Software	#3 in Donor Management Software
Best for	Nonprofits needing CRM breadth and extensibility	Large nonprofits needing mature CRM depth
Pricing model	Free plan + paid	Paid
Starting price	$60/user/mo	Pricing on request
Free plan	✓ (best)	Not checked yet
Free trial	30 days	—
Deployment	Cloud	Cloud
Platforms	Web	Web
Support	Community, Docs, Phone · 24/7	Live chat, Phone, Tickets, Community, Docs
Compliance	SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS	SOC 2, GDPR, HIPAA, PCI DSS
Integrations	6 integrations	5 integrations
Built for	Small business, Mid-market, Enterprise	Mid-market, Enterprise
Features Salesforce Nonprofit Cloud 5/5 · Blackbaud Raiser’s Edge NXT 5/5
Campaign management	✓	✓
Online donation forms	✓	✓
Recurring donations	✓	✓
Automated receipts	✓	✓
Donor segmentation	✓	✓
Specs
Reporting level	Advanced	Advanced
Our review
Pros	Unified donor records with segmentation, gift, pledge, and recurring support Fundraising, volunteer, program, and outcomes management in one platform Advanced reporting plus API and Salesforce ecosystem integrations	Unified records connect giving, relationships, engagement, and interactions. Supports campaigns, pledges, tributes, recurring gifts, and online donations. Advanced reporting, moves management, open API, and Microsoft integrations.
Cons	Paid plans are priced per user per month with annual billing The free offering is limited to eligible nonprofits Its broad feature set may exceed the needs of smaller organizations	Pricing requires a sales conversation rather than a published numeric price. Its broad CRM scope may exceed the needs of smaller development teams. Platform access is centered on web and API rather than open-source deployment.
Our verdict	Salesforce Nonprofit Cloud is a cloud-based nonprofit platform for charities, social housing associations, social businesses, and other organizations managing fundraising alongside broader constituent work. It brings donor profiles,… Read the review →	Blackbaud Raiser’s Edge NXT is a cloud-based fundraising CRM for nonprofits, particularly mid-sized and large organizations with dedicated development teams. It brings supporter records, giving history, relationships, engagement,… Read the review →

Strengths and trade-offs

• Salesforce Nonprofit Cloud — where it wins

  • Unified donor records with segmentation, gift, pledge, and recurring support
  • Fundraising, volunteer, program, and outcomes management in one platform
  • Advanced reporting plus API and Salesforce ecosystem integrations

  Where it doesn't

  • Paid plans are priced per user per month with annual billing
  • The free offering is limited to eligible nonprofits
  • Its broad feature set may exceed the needs of smaller organizations

• Blackbaud Raiser’s Edge NXT — where it wins

  • Unified records connect giving, relationships, engagement, and interactions.
  • Supports campaigns, pledges, tributes, recurring gifts, and online donations.
  • Advanced reporting, moves management, open API, and Microsoft integrations.

  Where it doesn't

  • Pricing requires a sales conversation rather than a published numeric price.
  • Its broad CRM scope may exceed the needs of smaller development teams.
  • Platform access is centered on web and API rather than open-source deployment.

• Salesforce Nonprofit Cloud9.2/10 · Free plan · 30-day trial

  A broad nonprofit CRM for organizations that need extensible donor and program management.

  Visit SalesforceFull verdict →
• Blackbaud Raiser’s Edge NXT9.1/10 · Pricing on request

  A mature fundraising CRM for large nonprofits with complex relationship-based programs.

  Visit BlackbaudFull verdict →