Qwary
Qwary: A broad CX analytics suite for teams connecting feedback to product behavior. Ranked #22 of 29 in Voice of Customer Software by our editors (6.8/10); pricing: Free plan; best for product teams wanting behavioral CX analytics.
At a glance
- Editor score6.8 / 10
- PricingFree plan
- Best forProduct teams wanting behavioral CX analytics
- Free planYes
- Paid from$199/mo
- Feedback sourcesIn-product, website, email, link, mobile, video, audio
- Facts checked23 Sep 2026
Where it wins
- Combines surveys, session replay, heatmaps, funnels, and sentiment analysis
- Supports feedback across web, mobile, email, SMS, video, and in-product channels
- Connects with Salesforce, HubSpot, Zendesk, Slack, Zapier, and more
Where it doesn't
- No free plan is available
- Starter pricing begins at $199 per month billed annually
- Enterprise pricing and limits are custom
Our verdict on Qwary
Qwary is a customer and product experience platform for teams that need to collect, analyze, and act on feedback across multiple channels. It supports in-product, website, email, link, mobile, SMS, and video feedback, then combines survey responses with session replay, heatmaps, funnel analysis, sentiment analysis, dashboards, and trend reporting. Product, customer experience, support, and research teams can use it for NPS, CSAT, CES, conversational surveys, and behavioral analysis in one workspace.
The feature set is strongest when a team wants more than survey collection. Qwary pairs AI-assisted survey creation and conversational AI with theme tagging, text analysis, frustration-signal analysis, and video surveys with automated subtitles and emotional-keyword analysis. Session replay, heatmaps, and funnels add behavioral context to customer comments, while reports and dashboards help organize trends. The result is a wide coverage model rather than a narrow survey tool, suited to product teams investigating why customers respond a certain way and where experiences create friction.
Qwary also fits teams that need feedback connected to operational systems. Integrations include Salesforce, HubSpot, Intercom, Zendesk, Freshdesk, Jira, Slack, Mailchimp, Snowflake, Google Sheets, Google Analytics, and Zapier, with API and webhook support. The Starter plan includes Converse AI, unlimited link and email surveys, video feedback, in-product feedback, a website feedback widget, and session replay at $199 per month billed annually. Enterprise adds custom limits, premium integrations, API access, workflows, case management, and a service level agreement. Teams wanting free entry or a simpler feedback-only tool should choose an alternative; Qwary is better suited to organizations prepared to manage a broader CX analytics and follow-up system.
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Qwary pricing
All 2 Qwary plans and prices →
Qwary fact sheet
| Free plan | Yes |
|---|---|
| Paid from | $199/mo |
| Feedback sources | In-product, website, email, link, mobile, video, audio |
| Sentiment analysis | Yes |
| AI insight summaries | Not verified |
| Closed-loop workflows | Yes |
| Response limit | Not verified |
| API access | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Email, Live chat, Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 12 integrations: Slack, Salesforce, Mailchimp, HubSpot, Intercom, Zendesk … See all → |
| Pricing | Free plan (source) |
| Website | qwary.com |
| Facts checked | 23 Sep 2026 |
Qwary integrations
Qwary lists 12 integrations on its own site.
- Slack
- Salesforce
- Mailchimp
- HubSpot
- Intercom
- Zendesk
- Freshdesk
- Jira
- Snowflake
- Google Sheets
- Google Analytics
- Zapier
Alternatives to Qwary
- QualtricsA deep survey and analysis platform with a useful free starting point and costly scale-up.9.2
- UserVoiceA broad feedback and product-planning system for teams connecting customer insight to roadmaps.9.0
- AlchemerA flexible survey platform with strong logic, branding, reporting, and API workflows.8.9
Also Ranked In
Qwary is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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