Oral Connect
Oral Connect: A phone-first dental CRM connecting lead qualification, booking and treatment reporting. Ranked #31 of 36 in Dental CRM Software by our editors (5.2/10); pricing: From £99/mo · 30-day trial; best for clinics focused on lead qualification by phone.
At a glance
- Editor score5.2 / 10
- PricingFrom £99/mo · 30-day trial
- Best forClinics focused on lead qualification by phone
- Free planNo
- Lead managementYes
- Facts checked29 Sep 2026
Where it wins
- Lead scoring, routing and built-in autodial calling
- AI booking, website chat and automated follow-up messages
- Campaign-to-treatment reporting with call transcripts in patient records
Where it doesn't
- Starter includes 1,000 call minutes per practice each month
- The service is delivered through the web rather than native apps
- Support is offered through email
Our verdict on Oral Connect
Oral Connect is a cloud-based CRM for dental practices managing prospective-patient enquiries and follow-up. It combines patient records with lead scoring, routing, built-in calling, automated messages, website chat and campaign-to-treatment reporting. Its AI assistant answers questions and helps book consultations, while call transcripts and summaries attach to patient records. The product fits small, mid-market and enterprise practices, including groups with pricing for six or more sites, and is aimed particularly at teams qualifying leads by phone.
Pricing is paid-only, with a 30-day free trial. Starter costs £99 per practice per month and includes the Core CRM, unlimited users, 1,000 call minutes and Basic AI. Growth costs £249 per practice per month and adds 2,000 call minutes, Advanced AI and Priority onboarding alongside everything in Starter. Enterprise includes everything in Growth plus Web-scraping AI checks and a Dedicated account manager. The published homepage prices use monthly billing, making the tier differences easy to compare around calling capacity, AI capability and account support.
Phone-led qualification is the product’s central strength. Staff can autodial and log calls, score and route leads, and keep searchable transcriptions and summaries with each patient record. The AI assistant, website chatbot and automated follow-ups extend that workflow from first enquiry to consultation booking, while campaign-to-treatment reporting connects marketing activity with accepted treatments. GDPR and two-factor authentication are listed compliance and security measures. Practices needing a web-based, email-supported system with integrated calling and reporting should find a close fit; teams requiring native mobile delivery, broader support channels or more than the included call minutes may prefer another option.
Oral Connect pricing
All 3 Oral Connect plans and prices →
Oral Connect fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Lead management | Yes |
| Recall automation | Not verified |
| Two-way texting | Not verified |
| Multi-location support | Yes |
| Campaign segmentation | Not verified |
| API access | Not verified |
| Free trial | 30 days |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR, 2FA |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Pricing | From £99/mo · 30-day trial (source) |
| Website | oralconnect.co.uk |
| Facts checked | 29 Sep 2026 |
Alternatives to Oral Connect
- SolutionreachA broad patient engagement platform for practices coordinating reminders, texting, and scheduling.8.6
- IntiveoAutomates dental outreach, with higher tiers for specialty and multi-location workflows.8.5
- NexHealthA front-office platform for practices that want booking, intake and payments in sync.7.7
See all Oral Connect alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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