OpenText Service Management comparisons
OpenText Service Management is compared head-to-head with ServiceNow Enterprise Service Management, Ivanti Neurons for Enterprise Service Management and TOPdesk and more: 5 head-to-heads in Enterprise Service Management Software, each with the specs and prices we checked.
OpenText Service Management head-to-head
- OpenText Service Management vs ServiceNow Enterprise Service Management
- OpenText Service Management vs Ivanti Neurons for Enterprise Service Management
- OpenText Service Management vs TOPdesk
- OpenText Service Management vs IFS Enterprise Service Management
- OpenText Service Management vs Matrix42 Enterprise Service Management
OpenText Service Management vs each of them
| # | Tool | Paid from | Non-IT departments | Service catalog | Workflow automation | Employee portal | Deployment | Score |
|---|---|---|---|---|---|---|---|---|
| 3 | OpenText Service Management | Yes | Yes | Yes | Yes | Both | 9.1 | |
| 1 | ServiceNow Enterprise Service Management | Yes | Yes | Yes | Yes | Cloud | 9.4 | |
| 2 | Ivanti Neurons for Enterprise Service Management | Yes | Yes | Yes | Yes | Both | 9.2 | |
| 4 | TOPdesk | £51/user/mo | 8.9 | |||||
| 7 | IFS Enterprise Service Management | Yes | Yes | Yes | Yes | Both | 8.6 | |
| 8 | Matrix42 Enterprise Service Management | Yes | Yes | Yes | Yes | Both | 8.5 |
Compare OpenText Service Management with any enterprise service management platform
These are the matchups our editors wrote up. The compare tool pairs OpenText Service Management with any other product in Enterprise Service Management Software — and up to four at once — from the same checked specs.
Compare OpenText Service Management with any tool side by side →
Every enterprise service management software head-to-head →
Our full OpenText Service Management verdict, pricing and fact sheet →
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Compared by iTechGuides Editors · Editorial team · Updated Oct 2026
Last updated · How we research and update