MaxAssist
MaxAssist: A recall-focused dental CRM with texting, scheduling, analytics, and multi-office workflows. Ranked #20 of 36 in Dental CRM Software by our editors (5.7/10); pricing: Paid; best for established multi-office recall operations.
At a glance
- Editor score5.7 / 10
- PricingPaid
- Best forEstablished multi-office recall operations
- Free planNo
- Founded2009
- Facts checked29 Sep 2026
Where it wins
- Hygiene, recall, treatment, and cancellation targeting in one workflow
- Two-way texting, reminders, forms, and online scheduling support engagement
- Multi-location analytics with PMS and API integrations
Where it doesn't
- No free plan; all listed options are paid subscriptions
- Email is the listed support channel
- Broad feature coverage may exceed a recall-only practice's needs
Our verdict on MaxAssist
MaxAssist is a web-delivered and mobile dental CRM for practices, groups, and dental service organizations. It brings together hygiene and recall lists, unscheduled treatment targeting, cancellation recovery, automated reminders, confirmations, two-way texting, email campaigns, digital forms, online scheduling, analytics, and AI-powered scheduling with daily action plans. Its positioning fits established operations that need structured patient follow-up across multiple offices, rather than a basic reminder utility.
The subscription lineup covers Solo Practice Pro and Platinum, each with month-to-month, 12-month, and 24-month commitment options, plus Groups (2–5 locations) Pro with month-to-month and 12-month terms. The published plans show a lowest listed monthly subscription of 345 for Groups (2–5 locations) Pro on a 24-month commitment. MaxAssist runs through web, iOS, and Android deployment, and connects with Denticon, Henry Schein One API Exchange, Live DDM, Gold, Power Practice, Tracker, and PracticeWorks. Those integrations, together with practice and enterprise analytics, support workflows that span scheduling and patient communications.
Recall automation is the clearest reason to choose MaxAssist: teams can work from due and overdue hygiene lists, recover short-notice cancellations, and coordinate outreach through texting, email, forms, and scheduling. HIPAA compliance and cloud delivery suit practices seeking a centralized system, while AI scheduling adds another operational layer. The trade-off is breadth and subscription commitment; a practice wanting only simple reminders may find the wider workflow unnecessary, and teams that require support beyond email should assess fit carefully. Multi-office organizations with established recall programs are the strongest match.
MaxAssist pricing
All 12 MaxAssist plans and prices →
MaxAssist fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Lead management | Not verified |
| Recall automation | Yes |
| Two-way texting | Yes |
| Multi-location support | Yes |
| Campaign segmentation | Not verified |
| API access | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web, iOS, Android |
| Compliance & security | HIPAA |
| Support | |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 7 integrations: Denticon, Henry Schein One API Exchange, Live DDM, Gold, Power Practice, Tracker … See all → |
| Pricing | Paid (source) |
| Website | maxassist.com |
| Facts checked | 29 Sep 2026 |
MaxAssist integrations
MaxAssist lists 7 integrations on its own site.
- Denticon
- Henry Schein One API Exchange
- Live DDM
- Gold
- Power Practice
- Tracker
- PracticeWorks
See all MaxAssist integrations →
Alternatives to MaxAssist
- SolutionreachA broad patient engagement platform for practices coordinating reminders, texting, and scheduling.8.6
- IntiveoAutomates dental outreach, with higher tiers for specialty and multi-location workflows.8.5
- NexHealthA front-office platform for practices that want booking, intake and payments in sync.7.7
See all MaxAssist alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Sep 2026
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