Marval MSM
Marval MSM: A mature enterprise ITSM platform with strong change, risk, CMDB, and integration coverage. Ranked #12 of 41 in IT Change Management Software by our editors (7.7/10); pricing: Pricing on request; best for mature enterprises managing change, risk, and CMDB data.
At a glance
- Editor score7.7 / 10
- PricingPricing on request
- Best forMature enterprises managing change, risk, and CMDB data
- Risk assessmentYes
- Founded1989
- Facts checked20 Sep 2026
Where it wins
- Combines change management, risk assessment, CMDB, and asset management
- Dynamic workflows, audit trails, reporting, and self-service support governance
- Integrates with Teams, Slack, Jira, Azure DevOps, and business tools
Where it doesn't
- Pricing requires contact with sales rather than published plans
- The listed platform is web-based, with no other platform specified
- Broad ITSM scope may exceed the needs of teams seeking only change tracking
Our verdict on Marval MSM
Marval MSM is a web-based IT service management and enterprise service management platform for organisations managing IT services, assets, requests, incidents, problems, and changes. It is aimed at mature enterprises that need change governance alongside configuration management, risk assessment, service asset management, reporting, and self-service. The product is offered through cloud and on-premise deployment options and is positioned for enterprise-scale service management across departments.
Its strongest fit is in environments where change activity must connect to operational records and service dependencies. MSM combines change management, risk assessment tools, a dynamic workflow builder, a configuration management database, service asset management, audit trails, dashboards, and a web self-service portal. Mobile access includes offline synchronisation, which supports access away from a continuous connection. Together, these capabilities give teams a broad operating model rather than a narrow change-request tool.
The integration platform is another important consideration. Listed connections include Microsoft Teams, Slack, SharePoint, Google Maps, Azure DevOps, OpenAI, Jira, Twilio, Azure Entra ID, Pushover, and StatusPage, covering collaboration, development, identity, communications, mapping, and service-status workflows. Pricing uses a contact-sales model, so buyers should expect a sales-led evaluation rather than a published plan comparison. Choose Marval MSM when change management needs to sit alongside CMDB, assets, risk, reporting, and wider ITSM processes. Teams seeking a focused change-tracking product or a clearly itemised self-serve price structure may prefer a narrower alternative.
Your product? Our editors can test Marval MSM in depth and publish a review, labelled as paid · from $149/mo →
Marval MSM pricing
Marval MSM fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Risk assessment | Yes |
| Approval workflows | Not verified |
| Change calendar | Not verified |
| Emergency changes | Not verified |
| Change audit trail | Yes |
| CMDB linking | Not verified |
| Deployment | Cloud, Self-hosted |
| Platforms | Web |
| Compliance & security | ISO 27001, SSO/SAML |
| Support | Docs |
| Built for | Enterprise (editorial estimate) |
| Integrations | 11 integrations: Microsoft Teams, Slack, SharePoint, Google Maps, Azure DevOps, OpenAI … See all → |
| Pricing | Pricing on request |
| Website | marval.global |
| Facts checked | 20 Sep 2026 |
Marval MSM integrations
Marval MSM lists 11 integrations on its own site.
- Microsoft Teams
- Slack
- SharePoint
- Google Maps
- Azure DevOps
- OpenAI
- Jira
- Twilio
- Azure Entra ID
- Pushover
- StatusPage
See all Marval MSM integrations →
Alternatives to Marval MSM
- OpenText Service ManagerA change-focused ITSM tool for enterprises that need approval paths, risk checks, and scheduling visibility.9.1
- ManageEngine ServiceDesk PlusA broad ITSM suite with free entry, strong asset coverage, and change management in Enterprise.8.7
- FreshserviceBroad IT service management with change workflows, automation, assets, and self-service.8.6
See all Marval MSM alternatives →
Also Ranked In
Marval MSM is ranked in 4 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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