Best LivePerson Conversation Builder Alternatives in 2026
The top LivePerson Conversation Builder alternatives are IBM watsonx Assistant, LivePerson Conversational Cloud and Oracle Digital Assistant: 15 chatbot builders our editors would look at instead of LivePerson Conversation Builder, in our ranking order.
LivePerson Conversation Builder: A mature enterprise chatbot builder with multichannel flows, AI, analytics, and human handoff. Where it falls short: pricing requires a sales conversation and published plan amounts are not shown.
Switching from LivePerson Conversation Builder? For most chatbot builders buyers the best LivePerson Conversation Builder alternative is IBM watsonx Assistant, built for organizations wanting IBM-backed chatbot tooling. On a budget, Intercom starts at $29/seat/mo. Infobip Answers offers the most included conversations (1000 /mo).
Why People Look for a LivePerson Conversation Builder Alternative
- Pricing requires a sales conversation and published plan amounts are not shown
- The platform is focused on enterprise conversation operations rather than open source
- Advanced capabilities are grouped into higher tiers such as Silver and Gold
- No free plan — 3 of the alternatives below have it
Quick Picks by What You Need
- Best overallIBM watsonx Assistant9.4
Organizations wanting IBM-backed chatbot tooling
Visit IBM watsonx Assistant - Lowest priceIntercom9.0
Paid plans from $29/seat/mo
Visit Intercom - Best free optionIBM watsonx Assistant9.4
Has a free plan (LivePerson Conversation Builder has none)
Visit IBM watsonx Assistant - Most included conversationsInfobip Answers8.6
1000 /mo
Visit Infobip Answers
All 15 LivePerson Conversation Builder Alternatives, Ranked
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
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Best forOrganizations wanting IBM-backed chatbot tooling
- Better than LivePerson Conversation Builder:
- Free plan
- Editor score 9.4 vs 8.8
A multichannel IBM chatbot platform with visual flows, AI search and human escalation.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
9.4/10★★★★★Visit IBM -
Best forMature brands combining messaging, voice, and agents
- Better than LivePerson Conversation Builder:
- Editor score 9.3 vs 8.8
A mature platform for brands combining AI agents, messaging, voice, and human support.
- Human handoff
9.3/10★★★★★Visit LivePerson -
Best forOracle customers needing enterprise assistant integration
- Better than LivePerson Conversation Builder:
- Editor score 9.2 vs 8.8
A broad enterprise assistant platform for Oracle-centered teams.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
9.2/10★★★★★Visit Oracle -
Best forAWS users needing usage-based chatbot infrastructure
- Better than LivePerson Conversation Builder:
- Editor score 9.1 vs 8.8
Usage-based chatbot infrastructure with deep AWS integrations and multichannel deployment.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
9.1/10★★★★★Visit Amazon Lex -
Best forBusinesses wanting chatbot plus full support operations
- Better than LivePerson Conversation Builder:
- Editor score 9.0 vs 8.8
A broad support workspace that combines Fin AI Agent with live-agent operations.
9.0/10★★★★☆Visit Intercom -
Best forEnterprise teams needing end-to-end virtual assistants
- Better than LivePerson Conversation Builder:
- Editor score 8.9 vs 8.8
An enterprise IVA platform for automated, grounded, and agent-assisted customer service.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
8.9/10★★★★☆Visit Verint -
Best forMultilingual teams using templates and visual flows
A visual, multilingual chatbot platform for enterprises managing support across channels.
- Visual flow builder
- AI bot generation
- Human handoff
8.7/10★★★★☆Visit Chatlayer -
Best forOmnichannel bots with rich message types
A flexible choice for omnichannel bots with AI, rich messages, and agent handoff.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
8.6/10★★★★☆Try Infobip Answers -
Best forEnterprise contact centers needing omnichannel bots
A contact-center chatbot builder with strong routing and handoff, but a high paid entry point.
- Visual flow builder
- Knowledge-base answers
- Human handoff
8.4/10★★★★☆Visit NiCE -
Best forEnterprise teams building governed AI assistants
A governed chatbot platform for enterprise assistants across channels, systems, and teams.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
8.3/10★★★★☆Visit Kore.ai -
Best forContact centers needing voice and RAG capabilities
A contact-center-focused builder combining visual flows, RAG, voice, and human handoff.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
8.2/10★★★★☆Visit Cognigy -
Best forLarge support organizations buying enterprise AI
A broad enterprise chatbot platform with strong workflows, handoffs, and contact-center integrations.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
8.1/10★★★★☆Visit Ada -
Best forDevelopers needing controllable, private deployment
- Better than LivePerson Conversation Builder:
- Free plan
A controllable chatbot platform for teams that need private deployment and explicit logic.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
8.0/10★★★★☆Visit Rasa -
Best forTeams prototyping and deploying AI workflows
A visual AI agent builder with multichannel deployment, integrations, and team controls.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
7.9/10★★★★☆Visit Voiceflow -
Best forEnterprise teams wanting broad AI automation
- Better than LivePerson Conversation Builder:
- Free plan
A broad AI agent platform for enterprise service workflows across major channels.
- Visual flow builder
- AI bot generation
- Knowledge-base answers
7.8/10★★★★☆Visit Yellow.ai
LivePerson Conversation Builder Alternatives: Common Questions
What is the best alternative to LivePerson Conversation Builder?
IBM watsonx Assistant: #1 in our Chatbot Builders ranking, with an editor score of 9.4 out of 10. A multichannel IBM chatbot platform with visual flows, AI search and human escalation.
Is there a free alternative to LivePerson Conversation Builder?
Yes. IBM watsonx Assistant, Rasa and Yellow.ai have a free plan or a free tier.
What is the cheapest paid alternative to LivePerson Conversation Builder?
Of the alternatives here that publish a price, Intercom starts lowest, at $29/seat/mo.
Why do people look for LivePerson Conversation Builder alternatives?
Pricing requires a sales conversation and published plan amounts are not shown; The platform is focused on enterprise conversation operations rather than open source; Advanced capabilities are grouped into higher tiers such as Silver and Gold.
Which LivePerson Conversation Builder alternative has the most included conversations?
Infobip Answers, with 1000 /mo.
How do I switch from LivePerson Conversation Builder?
Export your data from LivePerson Conversation Builder (most tools have an export in their settings). Sign up for the alternative; start on its free plan or trial if it has one. Import your export and set up the integrations your team relies on. Run both side by side for a short while, then cancel LivePerson Conversation Builder.
How to Switch from LivePerson Conversation Builder
- Export your data from LivePerson Conversation Builder (most tools have an export in their settings).
- Sign up for the alternative; start on its free plan or trial if it has one.
- Import your export and set up the integrations your team relies on.
- Run both side by side for a short while, then cancel LivePerson Conversation Builder.
LivePerson Conversation Builder vs Each Alternative
| # | Tool | Free plan | Paid from | Deployment channels | Visual flow builder | AI bot generation | Knowledge-base answers | Score |
|---|---|---|---|---|---|---|---|---|
| 7 | LivePerson Conversation Builder | No | Multichannel | Yes | Yes | Yes | 8.8 | |
| 1 | IBM watsonx Assistant | Yes | Multichannel | Yes | Yes | Yes | 9.4 | |
| 2 | LivePerson Conversational Cloud | 9.3 | ||||||
| 3 | Oracle Digital Assistant | No | Multichannel | Yes | Yes | Yes | 9.2 | |
| 4 | Amazon Lex | No | $0.00075/unit usage-based | Multichannel | Yes | Yes | Yes | 9.1 |
| 5 | Intercom | No | $29/seat/mo | 9.0 | ||||
| 6 | Verint Intelligent Virtual Assistant | Multichannel | Yes | Yes | Yes | 8.9 | ||
| 7 | Chatlayer by Sinch | Multichannel | Yes | Yes | 8.7 | |||
| 8 | Infobip Answers | Multichannel | Yes | Yes | Yes | 8.6 | ||
| 9 | NiCE AI Chatbot Builder | No | $110/user/mo | Multichannel | Yes | Yes | 8.4 | |
| 10 | Kore.ai | Multichannel | Yes | Yes | Yes | 8.3 | ||
| 11 | Cognigy | Multichannel | Yes | Yes | Yes | 8.2 | ||
| 12 | Ada | No | Multichannel | Yes | Yes | Yes | 8.1 | |
| 13 | Rasa | Yes | Multichannel | Yes | Yes | Yes | 8.0 | |
| 14 | Voiceflow | Multichannel | Yes | Yes | Yes | 7.9 | ||
| 15 | Yellow.ai | Yes | Multichannel | Yes | Yes | Yes | 7.8 |
Head-to-Head
- LivePerson Conversation Builder vs IBM watsonx Assistant
- LivePerson Conversation Builder vs LivePerson Conversational Cloud
- LivePerson Conversation Builder vs Oracle Digital Assistant
- LivePerson Conversation Builder vs Amazon Lex
- LivePerson Conversation Builder vs Verint Intelligent Virtual Assistant
- LivePerson Conversation Builder vs Chatlayer by Sinch
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
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